7901 Old Hwy 99 N, Roseburg, OR 97470 7901 Old Hwy 99 N
(541) 672-2299About this Facility
Northwest Storage Facility at 7901 Old Hwy 99 North in Roseburg
About this Self Storage Facility on 7901 Old Hwy 99 North
Northwest Self Storage in CITY located at 7901 Old Hwy 99 North is your next storage solution! Whether you're in the middle of a move or want to declutter your space, we can help you achieve it! With excellent security and self-storage unit features, we will meet any of your needs. With a convenient location near the neighborhoods of Wilbur, Winchester, and Roseburg North, you'll have easy access to all your belongings. Reserve your Roseburg, OR, storage units online today or call if you have any additional questions!
Climate Controlled Units
The climate-controlled storage units we offer at Northwest Self Storage aim to maintain the temperature within reasonable limits, preventing it from rising or falling excessively. This feature is valuable for storing items sensitive to temperature changes, such as delicate electronics, artwork, medical equipment, musical instruments, or essential documents. These units are also an excellent choice for businesses that need to protect their overstock from excessive heat or cold.
Vehicle Storage (Covered and Uncovered)
Northwest Self Storage offers versatile vehicle storage options, like parking spots and covered parking units. Our parking spots are ideal for larger vehicles, such as boats and RVs, and are available in both covered and uncovered options to suit your specific needs. The covered parking storage area is perfect for those seeking a more protected space for their vehicle. Whether you're looking to protect your recreational vehicle from the elements or need a secure spot for your car or boat, our vehicle storage solutions are designed to accommodate a range of vehicle storage needs.
Here at Northwest Self Storage on 7901 Old Hwy 99 North, your peace of mind is our top priority. We take pride in providing security measures that aim to maintain a safe environment for your belongings. Our facility is equipped with on-site security cameras, electronic gated access, a fully fenced facility, and well-lit areas. We understand the value and importance of your possessions, so we go above and beyond to maintain high-security standards at Northwest Self Storage.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units range from 5x5 to 5x15. The compact 5x5 unit is similar to a small closet, perfectly fitting a few medium-sized moving boxes, a dresser, and a small bookshelf. On the larger end, the 5x15 unit offers a walk-in closet space, ideal for storing a sofa, mattresses, and several large moving boxes from a one-bedroom apartment.
Medium Self Storage Units
Explore our Medium Self Storage Units, from sizes 10x10 to 10x15. The 10x10 unit, about half the size of a one-car garage, can easily store two bedrooms' worth of furniture – think nightstands, bedframes, mattresses, dressers, and a mix of medium and large moving boxes. Need more space? Our 10x15 unit, similar to a small one-car garage, offers ample room for three bedrooms' worth of items or everything from a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be available in 10x20, 10x25, and 10x30 sizes, catering to your bigger storage requirements. The 10x20 unit is the size of a standard one-car garage and is suitable for items from a small house or a multi-bedroom apartment, including a complete living room, kitchen, and furniture from two bedrooms. The 10x25 unit, similar to a larger one-car garage, offers enough space for a car or the furnishings of a medium-sized home, including bedroom sets, appliances, and living and dining room furniture. Our 10x30 unit, approximating a one-and-a-half car garage, can accommodate items from a 5-bedroom house, such as large appliances, TVs, sofas, dining sets, furniture from several bedrooms, and multiple large boxes.
Northwest Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
I've had a great experience moving my items into these well maintained storage units! I believe my things are safe and the property manager Jeff Sidenstick has been very helpful.
Always nice and very helpful, I can’t say enough about how pleased I am with this facility.
Stopped in to help out a family member move a trailer. Jeff and Colette were wonderful! Jeff was a big help with getting the trailer set up to move when he had no obligation to help us. Just an overall nice guy. Very personal service with these folks. Beautiful facility as well. Highly recommend! Raymond Imus Washougal, WA
Jeff went above and beyond in helping out with our special needs through a difficult family situation. Thank you!!
Great storage facility
Very friendly staff, a little tight to park a big rig RV... but made it happen. Facility is clean and easy to get into whenever.
I was in a pinch, came in from out of state with a full moving truck and needed a SECURE storage facility to store my junk.. lol They went above and beyond to accommodate my needs. Within 15 minutes or so I was unloading! Super great people!! Thank you!
Great Customer Service and Clean facilities, the process for rent is so smooth.
The employees are very professional and courteous, the site is very clean safe and secure!
Awesome managers Jeff and Colette. Had to leave because of the rate increases.
Clean, hassle free storage units. Owners are great people to work with. Would recommend to anyone
The service at the Roseburg storage facility was outstanding. We receptionist and the manager were very friendly, professional, and knew the business. They insured that I had the right size unit for my needs and talked me through the process. It was a great experience.
Jeff was very friendly and helpful polite and fast great painless service would recommend this storage to my family and friends and indoor was ice cold ac indoors thanks again Jeff 👍
The sign up was handled very professionally. The agent walked me through the process step by step. The day we arrived with our first load there wasn’t anyone in the office, but a gentleman inside the gate was able to direct us to the adjacent lot where our unit was located. As we were preparing to leave we were stymied because we couldn’t find the key pad to open the gate. Eventually we called the owner or manager who was able to tell us where to find it. Apparently, the person who was supposed to be in the office that day was not able to report to work. The unit was clean and we were very happy to be able to find one available in the area. . The first four places we called in Sutherlin were all full.
These guys are on top of it!
Highly Recommend!! Jeff & Colette are top notch! Clean units & friendly staff.
Jeff Sidenstick was extremely helpful with getting the right size storage unit for my needs and because of this I will recommend Northwest Self Storage to all my friends. You need more People Like Him.
Jeff Sidenstick in the front was always very helpful and things I stored were kept safe a dry! Thank you!
Jeff made the process easy and efficient to rent a unit
Jeff was very helpful! Was able to get me a storage unit the same day. Units are priced reasonably and in safe location!
Great prices and friendly staff!!
I never moved in due to it being the wrong place (picked by my spouse). It was easy to rent the unit online. When I called to end the contract, the person on duty was friendly and helpful.
Great customer service. Easy to access storage. Very nice people!
roseburg oregon office great to work with ,very helpful and clean.
Smooth from the first call. The front desk lady was awesome! So friendly and accommodating. Great price for my storage unit. I highly recommend this facility!
Jeff and his coworker Collette, (I'm sure I misspelled that) are great people. Good people to talk to and do business with. Plenty of options for size of units. The place is clean, and well taken care of.
Jeff and Colette were outstanding as managers of the units! They deserve a pay raise!! Always friendly and helpful and just good people! The prices set by the company however do need to be more reasonable…….
Best storage place in town! 💯 And the staff is so helpful, they make you feel comfortable and confident that your things are safe. Thanks so much for everything!👍😎 - Kasi
Best storage place in town! 💯 And the staff is so helpful, they make you feel comfortable and confident that your things are safe. Thanks so much for everything!👍😎 - Kasi
As a renter, Jeff has been helpful in determining my needs for storage. I've had many storage units in the past. I give Jeff and Colette, at NW Self Storage, my highest recommendation..
What a great experience! I rented a big unit and a parking spot and it was trouble-free and a nice, secure place. The owners were very helpful over the phone and in-person. Highly recommended!!
Jeff was very professional and personable
Jeff was very helpful and informative.
Great staff and clean facilities. Jeff and Colette are friendly and helpful.
Amazing storage place! Great price and the property manager is amazing at working with you to get you into a spot!
They are awesome. Nice and clean facility. Friendly on-site management
The staff at the Roseburg location, are very kind and helpful. I am very satisfied with my choice to rent a storage unit from them.
They were very friendly and easy to work with. Were patient with me and my kiddo. Very kind people.
Colleen and Jeff @ Northwest Self Storage are Awesome! They made my experience very calming.
The receptionist is great! A great place to store what you need to.
Service is the best that we have received in a long time. The price for RV storage is a about normal for what w have paid in the past at this and other facilities. It will be a safe place close to home for our motor home and that is worth the cost for a few months. All in all they deserve the 5 STARS.
This place is awesome nothing but good things to say office people real friendly and listen to customers five stars
Friendly staff, very helpful. The buildings and grounds are clean and I feel confident my belongs will be safe there.
I would definitely recommend them to anyone. They have a great variety of storage units to meet your needs, there location is very easy to get to. The staff and owner are very friendly and helpful Northwest self storage is the best. Thank you for your excellent service 😀
Great place, clean, secure and friendly staff!
Just rented today Very clean storage facility and the staff Jeff and Colette are very helpful and knowledgeable will definitely recommend these place to rent a unit.
It’s great and there really friendly
Everyone here was extremely helpful and courteous! The rental is very clean and ready to move into. Thanks for making our day easy!
Great storage, easy access and nice folks
Great service,
Good experience at office. Managers are polite and helpful. Pleasant place to rent.Jeff and Colette are always helpful.
Very nice man (Jeff) at the front desk, appreciate all the help. Ever need help with storage come on in and speck with Jeff! FYI he loves coffee 😁, want to see Jeff smile big lol you know what to bring him 😅.
This is an amazing place to rent storage at. The staff - especially Jeff in the office is very friendly and efficient. I will definitely be renting a space again if I need to! I highly recommend using nw self storage
Great experience all around
Jeff and colette is the best here. Very helpful and i feel safe with my stuff at there facility. If there able to get a raise they need it. They are very friendly and more then helpful if i need it
Excellent service!!! Jeff is helpful, friendly and went above and beyond to make sure I was satisfied.
Great friendly service
Helpful and great units
I have rented for two years. I have never had any problems. No rodents, no difficulties with paymemts,.no problems getting in and out of my gate. Jeff and Colette are awesome. Northwest self storage comes highly recommended.
Real good friendly ..thank y
Jeff was awesome to work with! Very professional and friendly to work with.
Been renting a unit here since about 2015, Jeff and Collette have always been great! The grounds are clean and buildings are well kept. There are security cameras and I feel my things are in good hands. Excellent customer service always!!
Great experience working with Colette and Jeff! Very easy to rent a new spot from Northwest.
We've been renting here for about a year now. Jeff and Collette have both been so very helpful during this time. If we've ever caught them on a bad day, they sure don't let us know! Collette handles the office very competently, Jeff mostly works the outside grounds. Both answer questions, handle payments, and issues we've had come up cheerfully. At times, they've also directed us to other businesses in the area for solutions/information out of their expertise. The grounds are clean and seem to be well monitored. We don't think we have to worry a whole lot about the "treasures" we have stored there! Thanks, Jeff and Collette!
Prices are a little high, but the staff make up for that. Jeff & Colette have always been very friendly & helpful. I like that there is 24hr security that patrols as well as cameras. Makes me feel that my items are secure & not going to get messed with or stolen.
Very respectable, great customer service, very easy to work with and nice units
Jeff, the manager, and Collette are so helpful and friendly! I highly recommend this facility!
Great place. Very clean
Great service and easy to set up.
Jeff and Collette are fantastic, friendly, yet professional. I appreciate the way they both went above and beyond to help me with my storage needs!! I highly recommend the company!!!
Amazing Customer service. Colette and Jeff are such good people. 10/10!
Amazing Customer service. Colette and Jeff are such good people. 10/10!
Great office staff and a nice clean facility with great prices!!
I've been with nw self storage for over a year in two different states and in both instances I have had nothing but caring and very helpful staff experiences. Here in Roseburg new to the area and the staff here is amazing, place is tidy, and clean, insurance is awesome. All my questions ate answered promptly and everyone is so nice and understanding.
Nice place and well secured
First off-- staff is great! Place is very well maintained and from what I can see, rotten free! Big Plus to me! I have also been fortunate to have won a few auctions as well from this facility. Those lockers were also without rotten feces! Over all 5 star place to rent from - and to buy auctioned off units from!
I just got a unit from Auction lovely staff great customer
Absolutely grateful for such a helpful team and service at the Roseburg Location.
We've only had a positive experience with the staff and the storage units..
Jeff and Colette are great.
Very friendly and helpful.
This place is just awesome - clean, secure, well maintained. I rent two units. Jeff and Colette are a dream team. Both have helped me from day one and continue to assist me periodically - whether I come in person or over the phone - they are both super friendly, respectful, knowledgeable, and go out of their way to address any concerns I have. I can't think of another place to entrust my storage needs than Northwest Self Storage. Thank you so much Jeff and Colette!!!
Jeff was super helpful… I had a lot of questions about what size of unit would fit my items and he took the time to look over my measurements and find what would work best.
Registration was fast and easy, Colette was super friendly and knowledgeable, we haven't tried the phone app to see if it automatically opens gate when we pull up, but are looking forward to it. We rented an RV spot.
I relationship started with NWS when my father passed away and I needed to deal with his travel trailer he had stored at NWS. They have been very helpful while getting the account back on track after the bank canceled the automatic payments to my late father's debit card. They have been very flexible and gracious during this difficult time and I appreciate they're going above and beyond.
Very pleased with NW storage. Jeff Sidenstick has gone out of his way several times to assist both my wife and I. The areas are clean, even the portable bathroom is clean! Appreciate him as the manager as he cares about me as a customer.
Well maintained and the staff is amazing! Very clean and well insulated facilities! Very fair pricing compared to others! Highly recommend, they have many sized units and parking spots for boats, motor homes, trailers, and cars!
Jeff and Collett are amazing, they have been so helpful on many occasions and have gone above and beyond to help me out. Great place!!!
The staff is very friendly and helpful
Great rates ! And friendly service. Thank you northwest.
Jeff and Collette were so helpful! Reserved a unit online but it didn't let me finish the signing of the lease. Went to the office and was done in 10 minutes. Very nice and professional!
I have had a storage space at Northwest Storage for over 13 years now, seen a couple different managers come and go, but Jeff and his team have really been awesome. My motor coach batteries were dead and he even hung out till I was all fixed up. I would highly recommend Northwest storage based on my great experience over the last 13 years of doing business with them.
We chose Northwest when we moved into our new home, not knowing what kind of business it was. We have been with Northwest for three years now. From day one, Manager Jeff has always been super helpful and has met our needs immediately. When we needed a different size unit, he was quick to find what we needed. We drive by regularly because it is on our way home, we occasionally see him out paroling the lot. The place is well maintained, and we feel at peace knowing our valuable things are safe. We have always been treated like family there and we are always appreciative of the customer service we have received.
Been a customer here for a few years and this place is great, especially the property manager Jeff, he keeps this property clean and well looked after. You regularly see him maintaining the property and keeping track of anyone who doesn't belong. I feel confident my stuff is safe there with him.
Great storage place & very secure.
Jeff was very helpful. He went above and beyond and brought us cold drinks on a very hot day.
They were very helpful
TOP RATE Storage Facility for our area! Great location, accessible 7 days a week w/long hours, very well maintained units w/security, fair pricing w/no crazy contracts. Ask for Jeff, he’s efficient, friendly & just an all around good guy!
Nice people, helpful
I rented here for years, from when it was Armadillo Storage. Jeff and Colette are great to deal with and I always felt secure in knowing my things were safe and sound!
Convenient, Easy online renting!
It has been a great experience here. Manager very helpful. Good hours, very clean. I highly recommend them!
Jeff has been very accommodating and the facility is clean and we'll maintained.
It was very quick and simple to complete with very helpful staff .
Very helpful management. They treat you like a human.
They made it very easy to reserve a storage unit. It's clean and affordable.
Friendly staff
Everything went very smoothly. Office personnel very informative.
Very professional helpful In an out in no time
Jeff, the manager and Colette the office secretary have been exceptionally kind and helpful through our stress of moving. I would recommend Northwest Storage Roseburg to anyone that wants to be treated with respect and patience.
The Staff and Management are always Great and Easy to Work with.
The management is great to work with and especially helpful
Very clean and affordable prices
Great place to store your stuff.
very well kept.....
Great facility!!! Storage unit was nice and clean, and the lady in the office was an absolute saver with getting me a bigger unit in a pinch!
Helped when all other storage is full
Nice secure place to store stuff, away from all the crack heads in town. The management and staff are always very helpful.
Good place to store you things
Helpful staff, and a lot of unit sizes to choose from at competitive prices
The place was very clean. Had great hours to get in and out. Has access to Dolly's and cart's to help moving things around. They were great. Thanks so much.
We recently relocated to Oregon and needed to store our belongings. We arrived on a Friday and needed to secure a storage unit by Monday when we would be meeting the moving company. After driving around and checking several places, we found out quickly there weren't any available units. Talk about panic!! One of the facilities gave us a list of the local storage facilities so I started calling and the first 8 were full. Finally, on the 9th call, Northwest Self Storage said they had 4 units available. We needed a 10x20 which they didn't have but they did have two 5x10 units. Thank God!! I was a little stressed when we walked in the door and Collette was extremely helpful and made the rental process go smoothly. We even got a 50% discount for renting 2 units! Very clean and secure storage facility.
Was searching for a spot to put my trailer and they were the only ones that would take it there service was amazing and they were able to get me all booked in and reserved within the day 🙌🏽
Jeff is very helpful in helping me pick the right unit. I really appreciate the customer service.
Very clean and secure place to store your things. Management and staff are nice people and easy to talk with. Highly recommended place to store your things, either long term or short term. Thank you Northwest Self Storage
Had successful storage at this facility for five years. Staff was very friendly and helpful. I would recommend this storage facility to anyone.
I really liked Colette. Very helpful an kind. Took me to see the shed. Very clean. Was very happy with it all.
We had a great experience with Jeff, he was every personable. The business was clean and inviting. Thank you
I had great service here! It was a quick and easy process to get a storage unit. Everything was as advertised online. I highly recommend!
Very polite&curtiest...
Friendly and helpful
Very nice and clean staff was friendly and helpful. Looks to be secure and they have lot’s of places.
I think the way the storage facility is ran is very effective and it seems very secure. I love the response times (very short) and they are honestly just pretty down to earth. Thanks guys!
My experience with Northwest self storage is absolutely great! There very kind, and understanding. They will work with you within reason. I would encourage anyone to rent from them. Thank you Northwest Storage for your great hospitality and amazing services. Your the best!
Staff was super kind and funny. Provided quick response wen it came to availability. Security over property makes me feel a little at ease. The only downfall I'm going to throw out there is the prices kind of sucked. But hey what can you do when there's no availability anywhere. Im grateful i even got a unit.
Able to get a space to store our travel trailer without difficulty. Great customer service.
The staff was excellent the service was excellent no complaints here
This place is awesome, great costumer service. With Jeff S. & his team.
They're nice and treated me fairly. I would definitely recommend them. It looks like they keep everything in good repair and it's clean.
Jeff and Collette are truly nice, helpful people. They have proven to us that they value us as customers and we are very glad to leave them a great review. This is a great place!
Our storage facility in Wilbur, Oregon, is excellent. The value for price is outstanding, and Jeff and staff are super-helpful. We love this place!
Clean unit and friendly staff. Also a secure location, what a key coded gate.
Super nice and super helpful!
Great customer service
I have both outdoor and indoor storage here. Met Jeff the second day and he was very professional, but also quite friendly. He's always helpful and really knows his business. Colette has been here for several months now and she, too is friendly and helpful and does her job well. The rates are good and the facilities are clean and well cared for. I plan on adding another indoor unit and won't bother to look anywhere else. This place and the management team are second to none. A++++++. !!! 🤙🐕
Storage is storage. What makes this experience extraordinary are the people working there like Jeff & Collette. From the start on the phone to the face to face in the office, each encounter is friendly and professional. Security is what you’re buying at Northwest Self Storage.
I've rented storage units from Roseburg NW Storage for 7 years, since 2014., I've been very happy with, not only the units, but with the Staff. Jeff, the onsite Manager, is always friendly, helpful, and has GREAT customer service skills.... As a long time customer, I would highly recommend this particular storage facility.
Very professional. Great accommodations for business use. Management and employees very nice and professional. Highly recommend
Look nowhere else, you’ll be wasting your time. The customer service can’t be beat, prices are more than affordable and the units are very clean!! Their manager Jeff came by in the evening, at dark, during security patrol, and stopped to help us lift a piano into our UHaul as we were moving out! As if that weren’t enough, he lent us his personal rollers to take home to help unload it! What more could you ask for in a storage company!
Very pleasant people
Great communication, easy in and out, safety minded (coded gate), has lots of security cameras. Only down side is the high cost for RV slots.
Friendly helpful staff...clean storage units... easy to access and convenient
They are very helpful and friendly. If you have questions about their rates, bill or any other situation, they bend over backwards to help you or find the answers you need. My husband and I have been with them for about 2 years and there has been some cases where we couldn't make the month's rent and they worked with us and able to make it up with the next month's rent. They are fun to talk with and in June, we have to say goodbye to them as we are finishing moving out and bringing our belongings to Oklahoma where we had moved to. I want to say, that these two people are like family to us and we will be keeping in touch with them. Would I recommend them to friends moving to Oregon, You better believe it. I would rate them a 20, however, the rating scale don't go that high.
Jeff is the best hands down the best storage place in Roseburg. He loves his job very much
The staff is absolutely awesome. Doesn't get anymore friendly and helpful. I store 2 trailers and my son has a storage unit. Jeff patrols the grounds on a regular basis. With the cameras recently being upgraded security would be hard to beat.
Clean and always great prices Jeff the manager always go above and beyond to help he has always been good to me and my wife we've rented multiple time from him and have sent several friends to store there thanks for all u do Jeff and thank you north west self storage
In the 3 years I’ve rented here Jeff has been able to accommodate my storage needs from just keeping my car cleaned out to having all my household goods stored. Anytime I needed help from time after hours access hours, to jumpstart my dead battery he was there to lend a hand. The addition of Colette to the staff has been a positive change in customer service.
Jeff is always very friendly, very clean facility. I never worry about my unit keep up the great work Northwest Self Storage Roseburg
I like the security measures they have in place. Extremely friendly staff. Would recommend to anyone.
My company has been renting from this site for over 10 years. Jeff is an amazing person to work with and when there is a problem, he always steps up to help fix it. Collette has been great to work with as well. Making the transition to another state I will definately seek out Northwest Self Storage to house our large dental bus once again.
Jeff, the on-site manager, is always doing everything he can to help his customers, even if it means helping put oil in their car. Always Great Service with a friendly smile.
One of the few storage units I could find that had a large enough unit available AND would fit a commercial moving truck right next to the unit. Jeff and Colette have been extremely helpful during the entire process of moving my items in and getting set up on electronic monthly pay. There are cameras and Jeff lives on site so someone is always available and keeping an eye out. Super nice and friendly people! Highly recommend this place.
Highly recommend! Jeff and staff always friendly and very helpful.
I have rented storage spaces in several places, and none are managed as well as Jeff does here. His attention to details makes it secure and its clear he cares most about quality; it shows in excellence of service which is rare and refreshing. I won't even think about going elsewhere!
Staff is wonderful, love that it’s close to my home. Honestly the best rates in town hands down.
Jeff went above and beyond when it came to service and really saved the day. I can't say enough for the level of services provided, along with clean secure facilities I highly recommend Northwest Self Storage.
Colette was so helpful and accommodating! We had to reserve a unit last minute and she helped us with everything in a very kind and professional manner. The property is really secure and we feel great about our experience with the company. Definitely would recommend!
Great place to rent, I know my belongings are safe & secure here. Jeff, the manager, is awesome and keeping your valuables safe & secure is his top priority along with customer communication relations. He is the main reason I continue to rent there. Great place, great guy !!
Very clean, easy access, friendly and helpful staff who were easy to reach
Clean and easy access.
The staff there are exceptionally wonderful to deal with they really care about making the customers property feel safe while in there hands
The staff was very personable and friendly. She gave me full service: explained the rule and expectations from me as the renter/occupant and the services offered, a tour of the location of my unit and the view of the unit. The responsibilities of paying of my rental fee was fully explained so there was not doubt in my mind about what is expected. I am very please with the information of the safety and security of the business and overall would recommend Northwest Self Storage to everyone I know who needs storage. In fact, I came to your storage because or a recommendation I received from new new husband who used your business when he and his late wife moved to town.
Great place to store stuff and hasn't caught fire yet! Not 5 star because cellphone screen broke on the right side after throwing it at rabid cougar at the bar.
AMAZING STAFF! GREAT PRICES! CLEAN!!
Jeff ( I believe was his name) was INCREDIBLY helpful definitely wish I could give more than 5 stars
Karla and Jeff are amazing I had an amazing experience with storage
Don't bother looking anywhere else. Clean, secure, and prices can't be beat. Customer Service was the best. Thank you Karla!
The unit is clean and safe. The staff were courteous and professional. They gave me a Veteran discount too! I highly recommend this place.
Secure and friendly
Jeff is the best. He works with you to make sure you can get your payments in on time. The facility is always clean and well lit. The only thing I'll miss about having stuff in storage is visiting with Jeff. I would strongly recommend this to anyone looking to store their stuff for short or long term.
I work here. Please come see us.
The place feels kind of run-down
Fantastic experience here and the staff is excellent 👍
Every interaction with Jeff and Karla at Northwest Self Storage has been fantastic. They are both very helpful, excellent listeners and thoughtfully provided information and options, creating a very pleasant and educational experience. If only all my retail experiences could be this exceptional.... Jeff and Karla and provide exceptional service over-the-phone and in-person. Thank you so much Jeff and Karla!
Great staff, but not very well protected with video, high loss during the snow storm. And the rates are a little on the high side and they go up $20.00 higher after being there a year!
Great people
The staff are amazing!!! They have gone above and beyond for us more than once.
Great place to store your stuff.
Ease of leasing and affordability can't be beat! I asked for a storage size and determined it wasn't large enough, Jeff showed me the next largest available which was perfectly sized.
Very very helpful and very friendly great storage place
I do business with Northwest Self Storage because they accommodate my exacting needs. I have two units with them and have for years. Jeff is a wonderful customer service professional - timely, courteous and knowledgeable. He even came in after hours and rescued me one time when I broke a key off in my own lock! I highly recommend Northwest Self Storage - Five Stars!
Great service and friendly staff
I've had my storage unit for a year, best place storage around! Jeff is very friendly and understanding, willing to work with you when times are hard because he actually understands that hard times come around. I would recommend this storage to anyone needing tokeep there stuff in a safe environment! Thank you Northwest self Storage!
The best storage facility that i have been to. The person who operates this business went above and beyond to accommodate my needs. I highly recommend stopping by in person!
I have used this storage for 3 years to store my RV. The employees have been very nice and extremely helpful! I never worried about my rv in the secured perimeter outside!
Very friendly, down to earth staff, very clean and so easy to get to and very reasonable priced especially to get the extra security of the lock gate with key code and climate control.... Highly recommend.
One unit empty; one almost empty; thank goodness for friends and this place is so clean and easy!
Clean facilities, friendly staff
First ever unit renting experience and they made it enjoyable and affordable. I get a cozy feeling when the gate welcomes me in. Glad my stuff is here.
Reasonable prices!
Friendly and clean.
the most awesome place I've every stored my stuff at..
Very nice folks and super clean facility at a descent price won't break the bank I would rent here again if I need to
This was my first major move (in my 60's) and first having to rent a storage unit. Ashley @ the Roseburg office has excellent p r in person as well as on the phone. She clearly defines explaining policies moving in and moving out without me having to keep asking questions. She is very professional but is friendly and lets you know she will work with you because things "happen". It has been my pleasure renting from Supreme Storage and I hope the staff is as outstanding as she is. Because of Ashley, I will always refer your business to other people. Turns out my permanent home is only 4 minutes from there. Thank you.