Great staff and easy to communicate with.

Very friendly staff

Brian and Chris are so nice. They helped me get my bike stored and made the process very simple.

rented a RV spot for a couple years and it worked out great. secure, clean, and manager always available. aisles are wide so easy in and out. they also dont raise your rent every few months like some other places do. thanks!

Thank i for making it smooth after everything much appreciated

You'd expect the keepers of your possessions to be cranky old Misers just waiting for you to make your payment late so they can auction off all your worldly possessions.. NOT HERE! Chris and Bryan are professional, knowledgeable, accommodating, and thoughtful. They also keep the grounds maintained and (at least from what I've seen) the units in impeccable condition. This is the cleanest, most well run storage facility I've ever had the pleasure of storing with. If you are looking to store your stuff in Columbia County, THIS is the place to do it! Highly recommended!!

Likes the services and quick and easy. Definitely would recommend people if they need storage units

Clean, convenient and recommended

Very friendly, awesome prices

I really couldn't be happier. When I discovered that I chose the wrong size unit for my things not only were they happy and willing to let me upgrade. I was expecting more fees and there were none. They were extremely friendly and helpful. If their other locations are as good as the one in St. Helens I would truly recommend their service

We highly recommend Northwest Self Storage! The features we appreciate: easy communication, cleanliness, security cameras, as well as the fully fenced, gated facility.

Fast and easy process.

We have received great care with Northwest Self Storage. We appreciate the site cleanliness, ease in accessing the unit, and on-site security.

Very good customer service!!

Very friendly and helpful and they keep up on the place it's really clean

They helped me out

extremely clean, well secured. impossible to miss, and chris the mngr is just awesome! he knew i was in our unit in 90 degree weather all day and came to check on me with some water. bless his big heart! maybe he just didnt want a bloated dead body to worry about in hot weather but really i think he is just a caring guy. 10 out 5 stars

So helpful and friendly. Great customer service

Great customer service and deals

Great location and the staff is helpful and friendly! :)

Nice and clean! Customer service was great. When we arrived, they were on lunch until 14:00, the guy was back and working with us by 13:45. My favorite thing about this place, besides the decent prices and cleanliness, they don't require a deposit! Just the months rent and taxes. I just wish it were a little closer to where I live, but they can't change that so...I would HIGHLY recommend.

These guys are terrific at what they do and they really take care of their renters.

Chris was great and came out immediately to show us the unit. Super clean, dry and well kept place! Highly recommend.

Great experience. Chris was very helpful! Highly recommend this facility.

Great service and very helpful in getting all setup with all the info needed upfront.

Great customer service, friendly staff. Private, secured and well-kept.

Facility is clean well kept. Management is friendly and quick to help solve issues. Would recommend to anyone in the area needing a little extra space in a convenient location.

Chris was awesome! Moving is stressful and he made it as effortless as possible. Really nice guy too

Friendly staff, great communication and professional customer service.

We had a great experience with Chris, the property manager. He was extremely helpful and informative. He was willing to look up pricing and unit sizes at other locations to help us make the right choices for our needs. The unit was clean and so far has stayed dried. I would recommend!

Secure and perfectly located. Private. Really like the management. Easy to work with!

Great customer service! Best prices and I couldn't be more satisfied!

Chris was very helpful and was able to provide us with exactly what we were looking for. Very courteous and helpful. Would recommend him to anyone looking for a storage unit.

Chris McNelly at the NW Self Storage in St. Helens, Oregon...was wonderful to work. Warm, friendly and professional. He got me set up with another storage unit in no time at all. Thank you Chris!

Chris was super helpful and polite!

Chris was very helpful and courteous. Unit and property was clean. Seems to have good security.

Price goes up every year 160 for a 20x20

Chris was the manager who rented a unit to me this past Saturday. He was professional and knew the products, rates and discount specials. When showing me the unit he showed me where the light switch was outside and said he would sweep out the unit for me. It was a pleasant experience.

Absolutely the best customer service! I had a convoluted move, and called around for storage In the middle of it. Chris was a rock for me, I think he could tell I was fairly frantic, and was smooth as jello helping me make a decision even put a temp lock on for me. He was just super nice, and at that moment in time, it was a blessing. Great prices, I got the space I need, and can go in and out day & night freely. So happy to have found such a clean and cared for facility. Thanks Chris!

Been using this storage for 2 years. Always helpful and always there to answer questions. It might be one of the friendliest storage facilities on the West Coast.

Chris is so helpful and nice, he made my experience so wonderful. Thank you!

Went this morning to update info on my account was greeted promptly and with a smile. All was taken care of Was a great interaction with Brian. Thank you

Meets expectations

Every time (6 in the last 10 years) I have needed to store things NW Self Storage has been there for me with the right sized unit. The grounds are always clean. Anytime I needed the light changed they were Jonny-On-The-Spot.

Chris, the facility’s manager, is very helpful. My wife and I feel confident in storing our belongings in this storage facility. It is very clean and well-kept. And it is obviously well-managed.

Chris, the manager, was incredibly kind and incredibly helpful. I chose the wrong type of unit and after the process was completed he happily transfered to the unit I actually needed. I felt bad but he was very kind and accommodating. Very happy to rent a unit here.

Customer service was awesome he was very helpful transferring me into a smaller unit. I recommend customer to the site. Thank you for being helpful and kind.

very helpful extremely nice love the place and the people

Chris was great!! He was very helpful and we cannot thank him enough for great customer service!

Great place if I ever have an issue they are always very quick to solve it! Recommend to anyone needing storage!

Ease of online reservations, and rental agreements. Every step of way was explained during process online. 1 issue is old system/new system, happens everywhere. Called site with my concern, and Chris walked me thru everything, and assured me everything was to my liking. Friendly staff, and very helpful. First time ever needing a storage unit, and highly recommend.

Really grear unit, very clean and a good price. I really like how secure the units are as well. The owner is very nice and helped me get the best price for the unit. Highly recommend. :o)

Chris was very helpful. He took the time to show me various units so I could make the right choice. He always looks out for me to be sure I get my payments in! I really appreciate that since I get busy and forget. He is professional and friendly and always finds solutions to little things that get in the way. I live the cleanliness and security of the property.

Love this facility. Lights in the units, gate with code entry, facility very clean, the rates are great and the manager, Chris, is excellent!

Chris was a great.help and explained everything perfectly!

Very helpful and kind.

Very helpfull, above and beyond service.

Always friendly and helpful!

Very very nice customer service.

Have had nothing but amazing service and help from this place. I've used them multiple times each time they've been nothing but professional and courteous. Even when you get behind on your payments they help you figure out a way to still keep your unit and get everything paid up. Truly an amazing place highly recommend

Safe and secure Northwest Self Storage is the place to bring your belongings if in need of storage! Very friendly and professional service, Chris helped me to secure a unit for my car in the nick of time! Thanks again Chris!

Chris was a huge help in leasing a new space! Very kind and prompt.

These guys are amazing! They are respectful and efficient!

Extremely friendly, helpful and accommodating!

Amazing service, staff is friendly, personable and professional. Grounds are always clean. Recommend this location highly!!

Great customer service! Clean and secure units.

I was perfectly happy with the employees and the facility before ownership change! Chris who was in the ofc today was awesome and has great people skills, get’s the task done with ease and is professional. The facility on the other hand has went down hill. Notice that the doors and cement areas are dirty and not cleaned ever from the spider webs that are on the doors. Rates keep going up but get less for the money now. Removed the ports potty that has literally been there for years just so the company can save a buck. Let’s up rates but take away things too? Seems really greedy! Care about your customers, you’re making plenty of money you can afford a porta potty instead of the guys going behind the building to urinate, which is what is happening.

Chris has been very helpful in transitioning to me new unit , and has gone out of his way to meet all my request . Thanks Chris !

Car wash thank you

Chris was super helpful and very pleasant to work with. Thank you for all the help.

The best management past and present, always on top of it and willing to help!

Great place

The staff has always been super helpful. Very nice facilities

Kind of expensive

Chris was super helpful and informative! He is very aware of the security and friendly too. He was also super helpful in helping my husband and me relocate effectively from out of state. I feel confident trusting my things here.

Dee was great in the office. Had some questions about the contract and she answered them and helped me quickly get everything sorted and my unit rented with ease. Appreciate the information and guidance that Dee provided.

Office staff is helpful and was able to help quickly resolve an issue I was having with my door not closing.

I have had multiple units here. Dee and Sandy are always extremely helpful and, have always gotten back to me in a timely manner when I have had a question. I highly recommend Northwest self storage, 755 N Columbia River Hwy, St Helens, OR 97051

D and sandy are amazing great attitude and are always on top of everything

I had an amazing experience with this place. Dee in particular was most spectacular, Sandy also helped me. I was a very needy customer and Dee was always there for me. Thank you so much, amazing customer service

The lady was nice but I didnt have a. Good outcome not because of the workers but the auction that was won was not sanitary . I feel i should have got my deposit back due to the unit not being in a legal sellable status. I feel bad for the ones who had to clean up after those nasty people. We all lost out

Used these guys when they first opened up many years ago. They are owned by new people but we still come back here when in need of a safe place to store our things. Miss the 24/7 access behind the gate but don't mind it too much. Great people to use for storage. I'm sure I'll need them again in the future

Great customer service by Joe who delayed his lunch to be available for me to make changes to an existing rental agreement. A+++ Will continue to come here for all of our local storage needs. Thank you so much!

Love the car wash

Dee is awesome!! Very helpful and friendly!! Place is super clean and safe.

Reserving a unit was simple and even tho I decided to go with another company they still contacted me a week after my reservation date to see if I still wanted the uni. I let them know I did not and the one question. She should have asked she d I didn't. Why I decided to go with another company. Maybe they don't want to hear how they are drastically more expensive than a the others in the area. The specials are nice but the prices are ridiculous. Keep doing the specials and lower your prices and you will be full in no time

When I walked into the office the gal behind the desk was very efficient and helpful

The person attending was great! Took the time with all my questions and they were many. She is awesome

The best storage facility in the county. I wouldn't feel safer leaving my belongings anywhere else. There is an on site employee there 24/7. Cameras & coded gate. They have great air flow. Nothing is exposed to water.

Staff was helpful and considerate. Very clean outside and inside. Price is reasonable

Management is courteous, professional and kind. Site is orderly and clean. Reasonable access. I feel like my items are secure.

We rent a lot of units from them. It's always at a "I need it right now!" bases. They are super helpful and covenant. I would recommend them to everyone. Clean and secure, they even are accommodating with our crazy schedules. We own a restoration company and will go to them first with all our storage needs. Thanks again Northwest Self Storage Premier Restoration Partners appreciates you!!! :)

Excellent customer service. I was able to reserve a unit online, we were given quick and easy access to the unit with no hassle. The pricing seems to be pretty standard (I shopped around). They respond to email quickly. The property is clean. I highly recommend renting storage space here.

Was impressed with how personable the manager was in helping me set up the storage unit. Was very detailed and friendly.

Quick . Excellent car wash

Great place to store your boat for the winter

I am sure they are fine. Just Google thought I was there because they are behind my go to car wash

The Columbia City team were fantastic!! Would highly recommend this location!

Amazing customer service!!!

Average storage facility. Need a gate code to get in AND out. Kind of annoying.

Very easy to get to

Northwest Self Storage has protected my belongings for over 5 years. They do an exceptional job. The staff has always treated me very well. Their units, and property are always nice, and clean. I really enjoy doing business with them. Their customer service is outstanding.

Great place to store stuff

Nice clean safe

We were out growing our unit and we reached out about a larger one. There was a unit open in our same building so we did not have to move everything very far. They helped transition us with the contracts quickly and prorated each until for the time we actually occupied. While moving units we met one of the team who was doing a random check of units and locks to ensure nothing looked off. I was impressed they do this and grateful to know they go the extra mile! Pleasant staff and clean facility, you cannot go wrong.

Team was extremely friendly and accommodating

U-haul was very professional and thoughtful. I was kept up to date with the destination changes in a timely manner.

That is a great place to put some extra stuff around the house when we don't need it.

Self Storage employee was very professional & courteous. We like NW Self Storage as the units are clean, well maintained & have good security. 👍

Nice

Price is affortable. Place is well maintained and safe.

Awesome front desk Lady, very helpful. Clean and easy to get around the units.

Great reception. Professional. Good presentation of rules and expectations. Only hiccup was that representative on duty was new and not fully versed in the corporate policy. Minor issues were handled cleanly and efficiently.

The staff has been so personable and competent at this location. Tanya was fast and did not hesitate to explain the prices and sales. On a side note, Tanya once found my wife's purse approximately 3 years ago, and made sure that it was returned to her promptly. This is the northernmost location by the carwash. Check it out. We rate it and the staff at 5 stars out of 5.

I miss the kid who would scrub my tires before using the auto wash

Not the best but gets the job done.

It's ok

Safe, secure, clean, at a reasonable price. The staff is friendly and competent.

Nice feeling.... To not stress on the security of my property....

Clean

Renting a space at NW Self Storage was relatively simple and easy. One phone call, a short time spent filling out some info on the web and that was it! I then went to their facility to get my gate code. Done. They even made me aware of a special they were having and applied the savings to my rental!

You store your stuff so not really a rate type thing idk

Great people and very kind.

1ST. THE SECURITY IS NUMBER # 1.ITS VERY CONVENIENT.ALSO SUPER CLEAN.

Pretty expensive storage facility...little annoying the gate code is required to exit. Anyhow, good location but needs a little more signage...and some better prices-I pay damn near $200 at this location and less than $100 for one in Portland that is larger.😐

Expensive but good security, clean, and friendly stall

Tawnya has always been awesome and very helpful with anything I need. I am grateful to have the pleasure of working around great people in the community! Thanks Tawnya and Melissa too!

Very friendly!

Very friendly . Best storage facility i have ever done buissness with overall

Friendly clean and secure

This always comes up for the car wash. I like that they have a bucket and a brush to pre-wash. Sometimes there is someone there to do it, but there wasn't this time.

Carwash

Good place for storage

Great for short-term storage.

Nice people

Friend has a storage unit here. Place seems to be safe clean and secure.

ladies in the office are great. It a Nice clean facility.and its next to the best carwash in town.

Nice storage facility, but the most expensive units in town.

Helped someone move

Super nice people awesome prices!

I stopped at the car wash. Little expensive, nothing spectacular but nice wash.

I use the car wash here, exactly what I need when I need it

Self explanatory on all the services

Safe secure place

Very clean place

Good price for storage rental

Management is wonderful! BECKI is the best !

Awesome customer service

Easter access

Staff is friendly. Premises is clean. I will continue to rent from them and recommend them to friends and family.

Ok

Friendly people - very helpful - fairly expensive and it's not really worth it... Unless you need it like we did, then it could be perfect

Store all u need .

Northwest Self Storage St. Helens was wonderful! They were ready for our appointment when we got there, efficient, explained the paperwork we were signing; it was fast and easy. Additionally, the site is very clean and well maintained.

Clean property and friendly workers.

Great people

Very friendly customer seevice. Very clean storage facility.

They've recently added a new service called active storage. I think we were one of their first customer to sign up. We packed our stuff, even the stuff we use fairly often. They came and picked it up and stored it with a full accounting. We got a picture. Since then, we've called and had specific items delivered back to us. It came the same day. They guarantee next day. It's been great. Our house is organized and our stuff is more accessible than ever.

Storage facility rates high Columbia Self Storage is a newer storage facility in our area and is very convenient to use. The staff there are professional and helpful. I highly recommend this to all.

great service Columbia Self Storage is very easy to use and has great security with a lot of cameras and I would recommend them to anyone who is looking for storage with friendly staff and great rates.

excellent facility Due to a recent separation, I had to find a storage facility in a hurry. The office manager was so kind and informative. The facility itself is very secure and affortable. I highly recommend Columbia Self Storage.

great prices had a very good experience with everyone at the facility. everyone was very friendly and helpful. rates are the best in town. i would recomend them to anyone.

Secure Just moved into columbia county and needed a place to store some of my personal items. I was referred to Columbia Self Storage. Never a easy choice when picking a place to store your valuables. Shelly was very helpful, and I can go to her with any questions I may have. I highly recommend Columbia Self Storage to other people. Lola T.

great customer service. units are very clean and gate has 24 hour access with great security. there are cameras that are monitored in the office 24 hours a day.