Awesome service, friendly, helpful. Would recommend

Lucky was amazing great service great hospitality.

I’ve been a customer for 6-7 years. Convenient, clean and great customer service. Lucky goes above and beyond to make sure you get what you need.

Amazing service ! Lucky went above and beyond . This is the greatest service I’ve ever recieved .

lucky was amazing he made the storage experience seamless

I had a tuff move in June and in November and needed storage. Lucky at istorage Glenside was so helpful and good humored about all the many visits and setbacks that occurred. He made a tuff move - efficient and pleasant. Thank you Lucky!

I had a great experience with this storage facility. The staff is friendly, professional, and always willing to help.Jason and Lucky helped my mom and i really appreciate it.

Greatly enjoyed Lucky 's assistance.

I moved out in September and I had a seamless experience with lucky. He took care of all the specific documentation and promptly inspected the unit. Job well done, thanks Lucky!

Happy with lucky services

Lucky was amazing with assisting me and the unit was in the perfect place... Couldn't have asked for better only took my guys 45min to load my 10x10 unit

Good service by Jason

I storage has been very reliable with a very clean facility, I thought Lucky was the owner he was very professional and showed so much interest in my needs getting the right unit location price and he followed up with me every step of the way. He goes all out with customer service!!! This storage facility is the very best!! Thanks again guys

Excellent service and excellent facility wish I could give more stars.

Jason went above and beyond for us . He was very thoughtful and provided insight on what we would need .

The service is excellent and I will refer people to IStorage Glenside. I absolutely love working with Lucky as he is always attentive to my needs and helps whenever he can.

luck and jas were very nice, made me feel safe, and helped me stay within my budget

Jason and Lucky were very helpful and very professional

Jason was very helpful, he informed me of the storage unit size I rented online compared to one that I could upgrade to that didn’t cost much of a price difference which helped me a lot.

I've been renting storage units for over 15yrs and can honestly say that iStorage has been a breeze to work with. The staff, (Lucky & Jason), are top tier, they always go above and beyond their call of duty, to be accommodating to their customers, in any way possible.

It was a good experience moving in. Friendly staff

Been dealing with this place for a long time probably like 10 years my guy lucky always got me right if yall need any storage places don’t hesitate to give this a try💯

Great service! Lucky truly lives up to his name. He was very accommodating and knowledgeable about Mom's storage needs.

It's always a blessing to have Lucky; he consistently provides excellent customer service.

This is a clean and great place to store your belongings. Staff at the Queen St. location in Glenside is the best. Always friendly and professional. However, they would have gotten a 5 star but I rented two 10x10 storage units on the very same day on the very same floor. When it came time for the annual increase, they charge one bin close to $10 more that the other. No clear explanation as to why.

Lucky was amazing great service

Lucky is an asset ! Love I storage .

Would definitely recommend this storage place. Lucky, was so friendly, and accommodating. He really went out of his way to help us!

I just had a great customer service experience from Lucky, the manager at iStorage in Glenside, that led me toward deciding to leave some items in storage for a while longer, even though I'd been planning to vacate entirely, asap. I filled my two 10x10s there in mid-2022 as I prepared to sell my house. After a condo in between, we moved into another house in October 2023 and by July 2024 had completed renovating enough that I had space for most of what I'd stored. I was anxious to move out because, as we all know, the units get more and more expensive over time. But if I brought it all at once, some was not going to get put away immediately, so some rooms in our new space were going to look like ground zero after a stuff-bomb explosion. We *really* didn't want that!! That's where Lucky stepped up to help; yay Lucky!!! I was able to leave about 1/4 of it in storage, the things I didn't really have space for and didn't want to take home, and the very next day he switched me to a single 5x10 for the leftovers. It's a perfect answer. It was only 4 doors away from my 10x10, so moving between units was a snap; I was done in two hours and barely broke a sweat. And with credits and a great rate he found, I'm saving over 80 percent of what I was paying before and after the initial month to begin the new contract, I don't even have another payment due till November. So I'm able to do the move-out in comfortable stages, and have less stress in my life. Besides enormously helpful, Lucky was cheery and friendly and most of all, compassionate throughout. Ten stars. Too bad they only take 5 :-) Michael Andorra (now!), Philadelphia PA

They were very professional n polite i would recommend yall 2 anybody thanks again

I recently moved my things from istorage glenside. I had things stored for 4 years, moving to a larger unit about 3 years in. I had no issues during that time. The manager Lucky was very helpful and accommodating throughout. From beginning, during the change and at the end he was great to work with.

Istorage in Glenside PA great place if you need to put stuff away the management and staff or a very friendly and kind I always come here anytime I need to store anything Jason and Lucky are the best

This is a very good storage facility. The staff are very helpful.

This storage place I would give 5 stars. Lucky was very helpful with everything I would definitely use this place again if I needed to store anything

As an Arcadia student, IStorage is the best option for students! Lucky has been so helpful with everything, and the location on top of it all makes it a great place to leave things over the summer if you live out of state

These guys are great! I used them to store some stuff for winter and that was super easy. Then when I took my stuff out of storage they noticed before I even notified them and stopped my payments. Really great service.

If there were more than 5 stars I’d give them all based on the staff alone! Lucky and the rest of the crew are kind and thoughtful and the facility is very clean and easily accessible. Also, if you realize at midnight when you need to finish moving that you don’t remember your personal after-hours access code, the customer service number has an automated service that identifies you and provides it within seconds. (Couldn’t be more grateful for that!) Seriously a great crew and they look out for you.

Great experience

My experience at iStorage in Glenside has been 100% great. The customer service provided by Lucky was second to none -- he's super helpful and all went seamlessly from rental & moving in all the way to moving out. I recommend to anyone in the area with self storage needs.

Lucky was amazing

I always have a great experience here. Lucky is very accommodating

Lucki is friendly and provided great customer service. He property is clean and well maintained.

I had a bunch of requirements, lots of stuff, and very little time, but the Glenside facility manager calmly and efficiently dealt with all of my questions and concerns. Outstanding service!!!

Booked a unit yesterday. Lucky was so helpful in showing us around and explaining everything. Looking forward to being a customer of iStorage.

We’ve had wonderful experiences with iStorage. Lucky has been extremely helpful on a number of occasions. He is the BEST!!

We had a great experience with iStorage! I just helped move my daughter out after her stuff was safely stored here for the past year. Jason provided excellent customer service to us. Highly recommend!

Awesome storage unit!! The staff Lucky has a very fitting name with how accommodating he is to your storage needs and timeline. Would highly recommend! I’m from out of town but came out to the Philly are for PA school and after the first year I had to find a place to store my stuff while I embarked on my nomad journey for clinical rotations the second year. It was such a smooth process getting started with a unit here and being able to come and go to switch stuff out between rotations whenever I needed.

Lucky was better than great he provided outstanding customer service je was courteous and kind and went well beyond my expectations

Mr Lucky was the best very very helpful he really made my day i feel my things a very safe with him around and thank U again enjoy ur day

Top service lucky is the man !!!!

great jawn

Went here yesterday to empty out my unit, and the staff was SUPER HELPFUL. Even continued to help after he clocked out. I was there for about 15 minutes, not long at all. Would definitely recommend and go here again if I find myself needing storage!

I am d lighted with the service at I storage located at the corner of Ivy Hill & Queen Streets. Lucky, one of the attendants has been so helpful - he helped me locate excellent movers, got me a great deal on my storage space and has always been friendly, polite & courteous. I highly recommend I storage to everyone!

Best place I’ve seen for storage. Very clean, well lit, safe, easy access anytime. Management, Lucky, is professional and accommodating. He goes above and beyond to assist me in my storage needs. Price is reasonable for the service.

I received excellent service from Lucky!

I had been with iStorage for about 5 years using it for my uncle's stuff as he is in a nursing home. iStorage is right down the street for the nursing home and so it served its purpose for convenience. I felt secure while being there with gate coded access, even to the building. Carts are provided, ramps and elevators. Those have been all the pros I can think of for renting with iStore. My only constructive suggests to iStorage would be the heating and cooling systems during the winter and summer. If they can fix that, I think their tenants would find it more pleasure to visit as often as needed. And of course like with any storage company, your went will go up as long as you rent. Other than that, I had no issues with iStorage.

I had a great experience while using this facility!!

Great company, always a smooth process! My second time using them and each time it’s a success.

Mr. Lucky gave me enough time to get everything I needed out And was very respectful and helpful and understanding with my family

Professional and excellent services given by Lucky and Jason They make me feel like ISTORAGE is a2n extension of my home and family.

Top service ! Love Jason's customer service

While people's need for space and storage vary greatly, the good folks at iStorage seem to understand this dynamic and work diligently to meet the needs of their customers in a dynamic, humanistic level, going above and beyond the typical business-customer relationship. On a personal level, my situation over the past 12 months has been best described as "fluid" and with each transition, the iStorage team has been tremendously accommodating, and in doing so, has helped de-stress the process of multiple moves. The unfortunate side of life is that people will often let-you-down (imo) however at no point in during my tenancy at iStorage has this ever been my reality. My only regret thus far is that I can only offer 5 stars!! Top notch team, 100%.

Amazing service lucky was outstanding

Easy to access units, pleasant and helpful personnel.

Lucky provided exceptional customer service. He answered all my questions and was very informative. He went above and beyond helping me and was courteous along the way. I would highly recommend iStorage and Lucky.

I have been renting a space at this location for a few months the manager at this location named Lucky have been very helpful with anything I need making my experience very easy and straightforward to feel comfortable to do business with Istorage especially this is the first time I ever renting space but just to know that my stuff is protected and give me the peace of mind that whenever I need to call or need any service or assistance Lucky always been there to answer any question I need I will keep on doing business with Istorage. Just because Lucky gave me a awesome experience with this process so thank you Lucky for your awesome customer service

Jason was a great help…10/10 Customer Service.

Top service & friendly people .

Jason went above and beyond for us . He was very thoughtful and provided insight on what we would need .

EXCELLENT service. They helped me when i was stressed out moving I really appreciate the help Jason and Lucky provided.

This is a great place to store your items!!! The employees Lucky & Jason are very well knowledgeable and courteous to their renters!! They know their stuff!!

Jason and Lucky at the glenside units were very understanding when I had financial issues due to a sickness and fell a little behind in my payment. They took the time to discuss options that I had to not lose my belongings and even gave me information on where to get assistance with moving my belongings once I was ready to move out. I don't know if it's a customer service training that they had to go through or if it was just their personalities, I willing to bet on the latter.

I had the best experience at this storage facility! Lucky, the manager at the storage facility, was very helpful and he goes above and beyond the role of customer service. He was very pleasant, patient, and professional, with me. I’ve had terrible experiences elsewhere and Luckily ; ) he restored my confidence in storage facilities. At least this one! Thank both you guys for all you do!!!

Great storage and management. Thank you for 10 years

Lucky went above and beyond and helped me with my storage when I was going through a tough time he is an amazing manager .

I had the best experience at this storage unit! Lucky, the manager at the storage facility, was very helpful and understanding. You can tell that he enjoyed assisting people. His customer service has been the best part of my experience at the facility. He goes above and beyond his job description to make sure that each customer has a wonderful experience. He is very attentive and available to answer all questions that may arise. I definitely recommend using this storage facility and hopefully you will be “lucky” enough to meet Lucky, so your experience will be as smooth as mine.

Their staff is very accommodating and easy to work with. I recommend this storage facility to everyone because of the customer service I received. Best in town!

I had a great experience with this using this storage company. Lucky, one of the mangers, made my experience so smooth. He was very helpful from beginning to end. I surely felt “lucky” to meet him when I did. I will continue to use this company for my storage needs.

Prices are affordable! Great customer service experience! Clean and well kept! All around great place for storage!

Lucky is the best My customer service experience was the best He went above and beyond helping me. I would recommend this storage facility to all my friends

I have rented a space here for about 6 months and every time I go into the office the guy working there is so nice and helpful. He’s very personable and welcoming . I feel like my stuff is very safe and looked after

Nice facility. Great space in the units. Awesome customer service. Thank you Lucky.

I just want to say thank you to Mr. Lucky for offering good service and he’s very helpful because I didn’t know anything about the units sizes and he helped me get the proper size for my belongings. Thank you very much.

Wonderful team. Amazing service. Lucky is super polite. Thank you for all your help. 🙌🏾

Love this storage site. Lucky is very polite and helpful. Great customer service. Give star service

Fast and easy service I was in and out in less than an hour.And the place was clean.

Jason and Lucky are the best! They communicate the process, issues, and requirements clearly and with kindness. The facility is convenient for short lengths of time, like the summer college break. It is clean and an affordable solution.

Great customer service my process was smooth and quick I had been looking for a unit for weeks istorage has best prices hands down

Nice and clean

I had a unit at this location for a year or 2. Access is easy. Service is friendly. My property was in the same condition I left it in when I took it home.

The entire experience was great, staff was awesome and helpful. Easy and smooth, I recommend

Great service!

Oh man , I’ve never had service this good ! Really helped me out !

Great experience,customer service is amazing , enough space for all my items ,very helpful,someone always on site

I would give 10 Stars! I have used other storage facilities in my life and this is the best. The facility, the people I have worked with, I absolutely will continue to give them my business and I highly recommend.

Lucky is an awesome guy. He is great help and when I have a problem with my storage he is able to get back in touch with me in a within the next few days.

By far the best storage unit facility that I’ve ever experienced! Jason and his team have gone beyond to ensure that I’m alerted when packages are received at the facility as I work in sales and periodically have packages delivered. They are super helpful whenever I need it, even when I don’t ask! Thanks again!

Jason wasps outstanding ❣️❣️

I had a great experience at Istorage at glenside! By far the best prices and lucky was a huge help! Would go there again

I have had a great experience at istorage. Lucky is the person who helped me and he is really on the ball and helped get the right storage unit that worked for me.

I’ve had a good ongoing experience with iStorage, Glenside. I’ve had a unit there for a couple years and recently had to switch units for a larger size. Customer service from Lucky was great. He made the move easy and seamless. I would recommend.

Lucky was top notch . I storage Great service.

Had a great experience with IStorage! I only needed the extra space for a couple of months before my move. The size of the unit I had was perfect but it was on the second floor of the building. However, as an able-bodied person, getting my stuff upstairs was a breeze. I felt confident that my belongings were safe and secure and they were. And when I needed to cancel the rental it was quick and easy. If I ever need to rent a storage unit again I will definitely go with this company again! Thanks for a great experience.

Friendly help. Good service

Highly recomend Istorage Glenside, Awesome cotomer service, from Lucky. Storage is very safe, price is resonable compare to others, great lighting, clean, easily accesible 24hrs. They are the bests storage facility i have use, i would use the again.

Lucky is awesome, very cool guy! keep providing great service.

Lucky gave me Excellent service . Walked me to my unit and was patient . Took his time .

Very nice prices and easy to work with. Very professional!

Great experience with Lucky!! Highly professional and friendly... don't stash your stuff with anyone else!

The personal are very friendly. They are familiar with their products and most important. I always get a great unit for a reasonable price. Not the first time doing business not the last time.

Hi, I've been with "I-Storage" for a few now. And I really appreciate Lucky's professionalism. Thank you Lucky, you're a Gem..

I have had a wonderful experience with this location. Lucky, the manager provided the best customer service that I have received in a very long time. I highly recommend doing business here.

I have moved at least 4 times within the last 4 months and I have not had a better experience until I came to Istorage. I was going to go with Uhaul but their customer service was subpar. During my experience with Istorage I worked with Lucky and he was truly amazing. He was extremely helpful and knowledgeable about the process especially since I’m new to the state. I highly recommend Istorage, great prices and excellent customer service. If you need a storage place in Philadelphia go to Istorage on 7600 Queen st, Glenside PA and ask for lucky you won’t be disappointed!!!!⭐️⭐️⭐️⭐️⭐️

Lucky is an amazing manager . Ten stars !

Very clean unit; move in was fast and easy. Lucky is a super nice guy and a great help! Definitely recommend iStorage!

Very helpful and professional. Thanks again Luck & Jason.

Lucky is an amazing manager . He always has a smile on his face and remembers my name when I come in . He goes above and beyond for customers .

I found this storage facility for my daughter when she moved from Pittsburgh to Philly. We met the manager Lucky during our time there and he was so amazing! He helped us so much and we are forever grateful! Thank you Lucky!!!!

Easy to work with and staff is awesome!

I rented a storage unit back in 2020 and used it for several years. Great service and very easy to deal with.

Lucky is an excellent representative for your company. It's my pleasure working with him.

Rented a unit for 6 months,price was reasonable,management was amazing 🤩 and everything was smooth sailing….

Lucky is an awesome manager! He responds quickly and professionally and always had customer service as a top priority!

it was great a lot better than I expected, definitely going to recommend to others

Got the pleasure of dealing with a gentleman named lucky . Very outgoing and professional, two things this county is lacking . Great to see people who actual value there job . Plan to do business again soon. ATTN: ISTORAGE OWNER . Don't lose this guy he is very easy to deal with and quick at what he does .

My overall experience with iStorage was excellent. Booking the 10x10 climate-controlled unit with customer service was smooth, the units and facility are clean, and Laks, the manager was especially helpful. I would strongly recommend this storage facility! No complaints.

So far it’s been really great and simple !

Very professional and courteous service. Facilty is very well maintained. Nice and clean storage units.

It's difficult to get too excited about storage, but my experience renting this unit was exceptionally positive. The facility is well maintained and easy to use. The onsite manager, Lucky, was helpful, kind and competent. He went out of his way to be accommodating and helpful. I highly recommend this facility!

Lucky is wonderful to work with! He is very helpful and patient. We always leave with a smile.

I would highly recommend this facility for all your storage needs. Lucky and Jason were the nicest and most accommodating managers I have ever encountered, anywhere! They were willing to help out and offer suggestions whenever I needed and made my moving transitions 100% positive.

Just rented here . Lucky took his time with me and explained the options . Great service. Above and beyond what was expected.

Easy and convenient facility with ample space. My unit has more than enough space for my needs and the price is reasonable. The staff there is awesome and very helpful. My only complaint is that there isn’t a 24 hour access option but it is otherwise secure and clean.

Lucky was amazing . He made the auction process smooth and hassle free . Highly recommend and appreciate great people like him. If I ever get into a position to have employees of my own he's exactly what I'd hope for.

Lucky was an amazing manager. He went above and beyond for me. He was very professional and courteous and also very knowledgeable about the facility and the prices. I 200% recommend him and istorage.

Thanks lucky, it was a smooth operation getting out and into, my new home thanks to you and your helpful team at IStorage. I will definitely recommend!!

Lucky was awesome! He helped my find the best unit and was super kind. He went above and beyond. Super grateful for him. He really helped us move in easily. Couldn’t be more grateful!

Great Staff always welcoming and helpful

I used this storage facility to help me during a move, and always had fast and easy service. Recently, Lucky (one of the managers) went out of his way to assist me in changing units when I needed a different amount of storage space. He was very helpful and accommodating and made the process very easy for me, even finding me a new unit close to my old one to make the moving process easier! I am happy with the treatment I've received as a customer here.

I want to thank Mr. Lucky for helping us today on his lunch time. We appreciate all of his help.thanks

Love the service.. he was excellent agent, I wish more storage places were as professional as he was.

If there would 10 stars here I would definitely be giving a 10 out of 10. Things were rocky at first since I was moving from out of state but let me just say the manager Lucky had turned that around quickly for me. I've been struggling for months with severe health complications and he has made every effort possible to ensure my things were safe and really had gone to the extreme. He enjoys his job and he takes it very seriously but he also understands things happen and we are human. He shows compassion and made sure that my health was okay and tried his best to eliminate any additional stress. I've had storages before at other places and let me just say they didn't care about the person they just looked at you as a storage unit but that isn't the case at all at this location. Thanks again for everything!!

Very professional and quick thank you !!

Very friendly staff, clean and good price. I will be renting there

The manager Lucky was very professional in solving my issue. He was patient and knowledgeable. 5 stars for me...

Excellent service and customer care. Lucky represents the company well. Recommended!

I'm very very glad I chose istorage glenside, the customer service is excellent. I would recommend it to everyone l know who needs storage.

Always Great Personable Service. Highly recommended. Thanks Lucky.

Lucky was great with helping me and my client figure out the perfect storage unit. I am happy we choose this facility over the other options.

Lucky have me great service thankyou I storage he was very sincere and understanding one of your best employees

Great service ! Let me tell you Lucky is the best manager I have dealt with in a long time . He makes sure the place is neat and tidy and answers all my questions immediately. Great service I highly recommend istorage and Lucky .

Great experience with iStorage. The manager Lucky was great and made our experience so easy. I highly recommend using iStorage.

The service we received was exceptional. The monthly cost to reserve a unit space is very affordable. I am a true believer of good customer service. I have to say the customer service we received and continue to receive is outstanding!!!! Moody Family 👍🏽

Luckie was amazing. He assisted me with finding just the right storage unit and walked me through the process to access the facility. His professional demeanor and friendliness assured me that I picked the right storage facility on a street where I had 3 different companies to choose from.

Very friendly and helpful staff. Storage units are clean and secure. Great location as well. Thanks istorage!

I absolutely love the management team. Our company has been renting a unit for over 5 years. FedEx deliveries are never a problem. The staff is totally professional and always provide top-notch customer service. The facility is clean and pretty secure. I want to say THANKS! It's easy to give the Ivy Hill location a 5 STAR REVIEW!

Hello, I am very pleased with the service that the staff gives me, and my mom, and we really feel that our property is protected, we have been dealing with them for awhile now, and we never had to complain about anything, so I really wanted to say thank you so very much for your respect, and kindness, that your staff gives us, ( Thank you,), Mr Michael Jones,

This location was a good place for me at the time when I needed it. I like the fact that it's indoors and has an elevator to make your move easier .Lucky and Jason are very respectful , considerate ,and patience with their customers Good Location Good services 5 stars 🌟 Thank You

Wonderful, large facility with plenty of unit size options. The facility is.very clean and well lit with motion sensor lighting. Lucky was.very helpful I picking out a unit.

Awesome service!

I’ve had a storage unit here for over a year. I had a delightful experience working with Lucky. Every question or concerns I had he has always go beyond & above to make sure he was able to help me whenever. I am very thankful for him!!

One of the best storage company's we've ever used. Units are very clean and all customers service is provided by very helpful and professional managers. Lucky, a manager , also follows up to make sure all is well and reminds if payment was overlooked so I don't get late payment fee charge. I would recommend this storage location over any other in this area.

Great customer service and clean, convenient storage facility. Staff has always gone above and beyond to help, including disposing of a few boxes inadvertently left behind in the move out. Thanks Jason!

Top notch team of property managers and rental agents. Beyond professional, they were very understanding of the various circumstances involved in moving and transitioning. The ability to "think like an owner" was evident and is part of their corporate culture. They effectively earned a customer for life and that is no small task! A+

Anything you need they will work with you.. also Lucky was very helpful and understanding.

We used this storage facility based on the cleanliness and location to our son's college. Jason, who is the Manger of the site was very informative and easy to work with. I would highly recommend this facility as they have a elevator, carts to move your stuff, well lite and it super clean

Its ok but I do not think they should charge 30 damn dollars for being 2 days late very sad.

Lucky provided great customer service, was very helpful, I would definitely utilize Istorage for my next storage needs

Lucky has been very helpful and resourceful - he made the whole experience a breeze! iStorage units are clean and easily accessible

Lucky and Jason are very helpful. Whenever I visit or contact the istorage on Queen Street, they are willing to help or answer questions. Great service.

Lucky really performs! Excellent service. Very personable. Explained everything thoroughly. I would be happy to refer him to friends and family 👪

I have been a customer both with my business as well as my own private storage for several years. I am very happy with the staff, Lucky and Jason are always accommodating and helpful.

Lucky is the best, that’s my review.

Lakshman was very informative and helpful in my switching my decision from going to the storage I had previously reserved 2 weeks prior. I also witness his ability to help me while also tending to 2 elderly ladies without making any of us feel unimportant or ignored. Now that’s customer service!

Lucky at iStorage is an excellent customer service representative! if I could give him more than 5 stars I would. He is always there to greet you. Lucky is always asking how you are doing and making you feel like family.I have rented other storage facilities and this is by far the best one because of lucky, I would recommend anybody to rent at istorage. You will not be disappointed! Lucky should be recognized for his gracious respectful manner. A True Professional!

Lucky was very helpful and saw me through some confusion on my part. I recommend Lucky whole heartily.

Lucky was awesome and really took care of me!

Lucky has been nothing but helpful. Always going out of his way to provide the most practical and efficient moving solutions as he has been in the industry for years. He continuously aids people in the struggles of moving and also makes the whole process that much more comfortable and convinient.

Lucky is a Godsend and when I tell you the epitome of a dope human being‼️ He is just that‼️ The guys at iStorage have what we call in the world as an MVP‼️The best ever‼️

Lucky was very knowledgeable and help me with my check in I will Refer people

Lucky and Jason Helped me So much and I appreciate the help they gave and support I recommend them to Everyone Great Duio

The staff at the Queen Street location are simply wonderful! Courteous, helpful, cheerful, informative. They are a great credit to the company and an asset to the community.

Very easy to set-up, pay, and get the necessary information. So far it has been great!

Very Competent and Friendly Staff - Clean Storage Facility

Easy access

No complaints

Good customer service

I have used this facility for over a decade and the service, helpful attitude and efficiency are great. Recently, I needed a last-minute large storage space and with little fuss and with one call my panic turned to relief.

Well run facility. AlexXx was the bomb. She was very professional and extremely helpful.

Nice service

Lesley was magnificent! Personable, professional, kind and efficient, her service, knowledge and demeanor was superb. Were there to be a possibility of giving 20 stars as opposed to merely five I would do that.

Leslie was very helpful and went beyond her duties to make feel at ease at this time. Quick and efficient. Would recommend this storage facility anytime because of her professionalism

Lesley is amazing and I love her

Jason was a really helpful guy

Fast and easy. Jason explained the process clearly and concisely. Great experience.

I went to get a storage unit and the process was super easy & efficient. Pricing was fair. Thanks Alex and Jason for your help!

Everyone I communicated with in the office was kind and helpful. I only had my unit for 4 months but my wife and I could not be more pleased with our experience!

Jason is the Best! Great, personal service with lots of attention to detail and very nice staff. We have been renting at this site for years now and highly recommend it. Outstanding customer service!

Thank you for the service. Jason is very nice kind and very efficient- give the man a raise !!!! I know money is tight but you can squeeze something . If I had to get serious for a moment to make a comment of Critique it would be, during this COVID-19 pandemic we are currently in I think the company as a whole should find ways to help its customers when it comes to payments, I was there making a payment and I was really taken back by the attitude of one of the employees working ( not Jason). The customer asked about late fees and could they pay a little later because they did not have the money the person behind the counter gave a flat out NO- Companies all across this country are doing what they can to work with its customers, I think this company should be no exception, this pandemic will end soon and everything will go back to normal but I think if clients are having a hard time paying A little empathy would go along way, again Mr. Jason thank you very much for the service I really appreciate it I was with you guys five years and I had no issues.

Great storage place! Alex was very friendly and helpful! Exceptional service :)

Great service. I like how Alex takes her time to find the best deals to fit my needs. She explains the process very well and has a heart for helping people through the moving and storage process. She is a great access to the company.

Absolutely the best customer service I've experienced, Alex is the absolute sweetest person there is in customer service and shes very attentive to everything, the way she explains the whole process is something I wish everyone is the customer service industry would do, I'd give her more than 5 stars if I could. Keep up the good work Alex and stay humble.

Great experience with their customer service. Sign up was easy. Dropoff even easier. Thanks!

My Mom stores our entire life here. We love it ❤️😍❤️.

Staff was very helpful! Especially with respect to what’s going on with Covid 19.

It was very good he was helpful and pleasant to me so the move went well

Safe to store here

Great Customer Service

Alex and Jason are great !

great customer service

Awesome service!

Jason rocks.

Ali indoor basic self storage. Not the nicest storage facility I've been to, but certainly nothing major that's wrong with it. There's an elevator which is nice. But the place isn't the cleanest.

Smooth transaction. Girl and guy at front desk where cool and no attitudes like they didn't feel like being at work. Girl walked me through everything and was nice and polite

Inexpensive and convenient

ok

Great

Alex was very helpful in making sure my needs we met. Very friendly and nice location.

Safe to save

Great location. Friendly and helpful staff. Clean Storage buildings. Climate controlled. Reasonable pricing. My husband has had a work storage unit here for years and I just got one for my theater company to store costumes and props. I could not be more pleased. I highly recommend them!

The staff is polite and very helpful. Alexandra was awesome in assisting me in securing a last minute unit. The facility is clean and well kept, well lit, with easy access, freight elevator, and plenty of dollies to move boxes and furniture.

Alexandra at the front desk was awesome in helping get a storage unit last minute! Clean facilities, easy access, all around awesome experience!

Clean

Alex was great she was extremely helpful today!

I had a wonderful experience discussing about the units with Alex. She was thorough and did a very good job providing all the information that I needed. Very happy.

Great customer service! Alex was very helpful and nice. She answered all of my questions and I’m satisfied! Thank you!

Went in for information and Alex was very nice and explanatory. She made me feel welcome.

Clean, efficient and great staff.

Th staff person was very helpful. We were able to rent and begin to use our unit immediately. Thanks

I been coming here with my mother for some time now and never fails that Alex and Jason are always greeting us with big smiles on their face and asking how we are. I experienced nothing but great customer service. If I ever have any concerns they are quick with answers and assistance

Clean facility and great service. No complaints

Alexandra was very nice and polite and helpful answered all my questions I had a great experience

This place has excellent customer service. When I had a few questions and needed some boxes, Alex and Jason were there to help. I highly recommend this place because of the employees. Thank you!

Tight turns if you are in a larger truck, clean and convenient if you are in a car, but if you are pulling a big box truck in there, it is really tricky. Closes early, and not overly clean. There are better places in the area for the same price.

Alex was very helpful and knowledgeable

Went to Simply Storage, based on recommendation to look into a potential unit for when I begin moving. Alex was super helpful and put any worries I had at ease by answering all my questions and then some. Very friendly and seemed to really care about customers.

Such a great help while I was moving! Alex helped me so by answering all of my questions and providing excellent customer service.

me and my roommate are going home for summer break and Alex was super helpful with making our move in quick and easy would def recommend this place to friends!!

Alex saved me! She stayed late to get me set up with a unit last minute when all the other locations fell short. Clean, with plenty of carts for moving things and easy access.

A classmate and I rented a unit from the facility and Alexandra made it simple fast and easy! Her customer service was A1!

Nice and clean, professional friendly manager.

Alex is very personable which is very important in customer service she is pleasant and resourceful and make transactions easy when I come to the office.

Very helpful and very clean . Alexandra was very nice and professional . I would def tell others to go there

I just did a Walk Thru at Simply Storage with the new manager Alex she was a doll. Simply Storage is clean and the climate was great. I will refer anyone to Simply Storage.

Very impressed!! I thought the facility was very clean, and I received excellent service from a representative named Jason. He was both extremely professional, and knowledgeable

This facility is very clean & the employee I dealt with was nothing but amazing to me. He goes out of his way to make sure he provided great customer service . Highly recommended facility!!

Great service and fast sign up ! Thanks again

My experience at this facility was nothing less than excellent thanks to an amazing worker named Jason. He was at the front desk when I walked in and he guided me thru the process of getting to my storage unit and even helping me carry some things from it. I dont know a better employee than him period. He was nice, helpfully and knowledgeable about everything. If you want great service instead of good service, go to Simply Self Storage and see Jason. It will be the best experience ever for you. (His manager needs to give him a promotion or raise, just don't move him from the front desk at that facility!) 😃☺

Great space. Convenient, clean, accessible. Service is great.

quick and excellent service

Excellent place to store your belongings. Priced right, friendly helpful service people who are understanding and willing to work with you. Clean and well kept. I will absolutely use them again and highly recommend.

Rasheed's is the best, she is friendly and kind. That you Rah for being you!

The staff were accommodating to our Special Requests.

Ms Adair was very helpful and made my experience an easy process . Highly recommended

Long term customer. Love the customer service.

This facility is a great location. Its very clean and easy accessibility. Tgecstaff was very friendly and knowledgeable. I had tons of questions and Rasheeda was very patient and pleasant. I woyld definitely recommend this facility. Awesome stress free experience!

Had a great experience here and will definitely recommend it to other people!

Great service and place had a great experience

I came in stressed out. Jason was really patient with me. He made my day

My daughter & I arrived onsite this past Sunday morning due to another local storage place failing to accommodate our storage needs. Jason was extremely helpful, knowledgeable and was able to locate/secure an available space for us with Simply Self Storage within 5 minutes, literally! I will be recommending this location to family & friends for sure - thanks again Jason!

This place is absolutely wonderful!!! After looking online for a storage unit for quite a while, I finally found Simply Self Storage. Their website was the most straight forward as compared to their competitors and the prices very fair. When visiting the site in person, it cemented my decision due to the extremely friendly staff! Rasheeda was exceptionally nice and very helpful! They definitely care about their customers and want the best for us! Would highly recommend this place to anyone looking for a great storage place!

Rasheeda and Betty were so nice. The size unit I reserved was inadequate to my needs so we upgraded. But the one remaining unit (next size up) had a logistical problem. So again , we upgraded at a lower cost. See, the issue was with the facility and they wanted to accommodate me but I didn't need the larger unit. So, a quick call and I got a reduced rate. Betty was in training and Rasheeda was really great in handling most of the unit specific/ tour / etc, then she let Betty take the wheel. Good teamwork and mentoring. Thanks!

This is a very nice and clean facility with easy accès. Rasheeda was very friendly, helpful and set up an account in only a few minutes. I would recommend this place to anyone who need extra storage.

The gentleman that assisted me was awesome, he was patient, knowledgeable and very helpful with choosing the perfect size unit for my needs. As well saved me a little money too. Great job!

This is a great place! Clean, secure, climate-controlled, and well-lit, with ample hours. Convenient pull-in for car and pushcarts provided. (Even was able to buy a heavy-duty lock there.) The staff members, both Jason and Rasheeda, were very welcoming and helpful. And auto-payment by credit card meant I didn't have to worry about missing a month. First-class place!

Great experience renting a unit! Jason went above and beyond my expectations! Jason waited for me to come in and sign the lease minutes before closing, so I could start moving in the following Sunday. I highly recommend this location.

The facility is always clean. Great customer service Ms. Rasheeda is very knowledgeable and always helps me solve any problems or questions i may have.

Upon paying my monthly fee, the rep, Rasheeda, was extremely helpful and friendly. A great improvement.

Payment systemneedstobemadeeasierforhandicapandthe elderly besidesthat wonderfulfacityandstaffveryhelpful

I experienced a leak in my unit. Unfortunately, when I realized what was happening some of my items were destroyed. Rasheeda Aeleir came to my rescue. I was very pleased with the customer service she provided. She addressed the situation immediately. Her attentiveness and compassion was stellar and she was extremely resourceful. I am glad to have her on board at this location. Despite my hardship (it was an isolated incident..just make sure you get insurance), I would highly recommend this storage facility.

I deal with storage facilities on a daily basis because of my job. Rasheeda was excellent! She listened to the needs I had, was helpful with a variety of options and was able to complete everything so quickly. I will be going back there and having a friend help me. Thank you Rasheeda for everything talk to you soon.

Jason was very welcoming and friendly as soon as I walked through the door he was very patient. He explained very throughly the different packages and units that were available. He also gave us a tour of the facility which I truly loved how it was very neat and clean and indoors. He made my visits very pleasant and I will be renting a storage unit from simply storage and look forward to seeing jason in the future as he made my visit a positive experience.

Jason was simply amazing when I needed to find a storage space and he went far and beyond to make my decision to rent from Simply Storage. I highly recommend Storage Sense to all of my friends and family Thank you!

Jason gave me excellent service, I will recommend others to his facility . He definitely made my move pain free.