Jose at S Cooper Street in Arlington, TX deserves a pay raise and promotion. He has top notch customer service skills. He also exemplifies a genuine sense of taking care of all of his customers. If he is a direct reflection of the company, then I recommend them to the highest of high stars and then some!!!

What is one of the best storage units in Arlington? Secure care Storage. José the manager has been really helpful and I've been really please with all the improvements they've made on site. They are definitely worth the bang for your buck you won't find better service and all of Arlington.

The experience has been 👍 Our Manager Jose is Awesome! He takes his job seriously and he is sure to answer any questions we may have in regards to this storage unit that may effect us etc Keep up the good work 👍 Jose.

Awesome customer service

Excellent Jose Rodriguez

From the time I started my moving experience I knew I would need a storage unit. I called around and Alyson was the nicest person over the phone! She made the whole process easy! Thanks Alyson!

This facility is clean and prices are great! The lady upfront, I believe it was Aly, was super nice and made me feel like she was there to help me for what I needed! I highly recommend using this place!

Best customer service I have received in a very lonnnggggg time. The rep assisted me very well. He took his time and answered all my questions. I was very satisfied with this company. I will recommend to others. Thank you

Cecilia Barton is awesome I think I know her husband

All i can say is Olivia is the reason why im here ! She is so friendly and easy to talk to. I work the same hours and if i am running later to pay she will wait for me (who does that ?!?) not oh we are closed not come back tomorrow just no worries ill wait for you! how can you not love that

i have used several storage places and i must say that i have never encountered customer service like this ! Olivia goes above and beyond and she does that whether you are storing with her or just gathering information ! with her easy going demeaner and beautiful smile that brightens a room

أنا حقا أحب التخزين الخاص بي المدير الذي يعمل في المكتب هو شخص لطيف للغاية

i have had the best experience here ! Ms. Olivia is so nice and kind she answers anything that you ask

Olivia is a great manager and very helpful ! good prices and in a good location

Nice place. The manager on-site Olivia is very friendly and helpful

Very professional and informative employee, Olivia, she was wonderful and a delightful person to work with!

I have been with SecurCare Self Storage for years and the only reason I'm leaving is due to a job relocation. Olivia has been exceptional to work with and will assist you as best she can.

Great rates ! Didn't take long to rent at all and nice lady that works in office

Great place for small business owners ! Office manager Olivia is super sweet

Clean storage , good location ask for olivia

I like the storage it was quick to rent easy process and Olivia was a gem

fast and friendly service. manager is very nice

Nice and clean area ! Manager is friendly

I received the best customer service from Ms Olivia .she helped me in every way possible. It’s clear she goes above and beyond from her customers

Friendly and great service from Olivia good prices . I would definitely use again when I need it

me encanta la propiedad y el gerente Olivia muy agradable y limpio

Great service! Olivia does everything with a smile ! A plus!! Property is nice

Property is older but clean and good upkeep. Highly recommend! Ask for Olivia in the office she is very nice and helpful

Very nice lady.

Olivia is the property manager and she was absolutely amazing. She was friendly, very helpful and insightful. I was very pleased with her and my experience there

Earned good profit from this trusted and reliable Company's. Just with any amount of your choice I made huge profit. withdraw is 100% legit, good service and they payout weekly. thanks you guys. Contact business admin now. WhatsApp: +1(510)224-4372 Email: sheilabratton354@gmail.com

Roomy storage space; great location and definitely great customer service! Ms Olivia was very nice and patient while helping me pick the perfect storage. Very prompt and professional. If I have to use storage space again, I am definitely coming bk here and I recommend my friends to do business with Ms Olivia!

Good service

So nice and very helpful! You will not go wrong renting here!

Older property but very clean and quiet ! Great location and friendly staff. Would definitely recommend ask for Olivia in the office

The process was so easy . Olivia in the office was top tier! Best customer service by far!

This storage unit is great. Olivia at the front desk is always helpful and willing to work with you. She has made my moving in and out process easy and convenient!

Just began renting from them yesterday so far so good quick simple easy process so far nice employees.

This my second time getting a storage unit here. Olivia always been helpful every time I call or come by the office. That's why I came back. I feel my stuff would be safe here.

Great customer service I originally stopped at this location a few months back for tape and can you believe that the manager there Olivia still remembered me !! That's what made me come back here when I needed a storage, she was so friendly and attentive!

Great service ! Fast and friendly :) and the thing that really got me was the fact that i went to a different storage facility and they told me to come see Olivia at this location ! They had such good things to say about her that i just had to come see because when you have the competiton giving you praises that says alot about a person ! and must say they were right she new what i needed right off hand and she made the process so easy .. Thank you Olivia !

the office manager Olivia is so nice and helpful ! any question i have she has the answer

I left 5 stars .. I just wanted point out that the staff was awesome!! Olivia got me together! She even called around to see if others had a lower rate! That is awesome customer service! She knew off the top of her head what size unit I needed! So I didn’t have to figure that out! The storage was perfect and I had no issues! It’s outside.. so if you don’t mind it being a pull up storage then I would definitely recommend Secure Storage (I was off Cooper) .. Thank you again!

Olivia a été très utile lorsque j'ai reçu mes documents dans mon courrier électronique, je ne savais pas comment les remplir, elle m'a aidé à les remplir correctement.

muy buen servicio, agradable lafy que trabaja allí y ayudará si tiene alguna pregunta.

the process was super fast and easy ! Thanks Olivia for all of your help !

mi inglés no es tan bueno olivia lo habla un poco pero no muy bien. me mostró y me ayudó a encontrar almacenamiento

I have my storage for maybe a short time securecare have what I need small unit & good price . Nice lady in front office

I use this company to help with space for my business. It is convenient location and decent pricing. Onsite manager Olivia is nice and helpful

Very friendly , prices are so so the gate is broken but the manager Olivia reassured us that she does extra rounds for checking the units and the police do come by as well because I saw them . I think the manager is serious when it comes to her customers and their property. That's why I decided to go with this one

Property is a bit older but the lady in the office Olivia has a very pleasant demeanor and is so helpful! Would definitely recommend

Great service! Thank you Ms.Olivia

Olivia helped me out a lot. I had my storage since September and every time I had questions or needed some help, she was always willing to help. I will use them again for any storage needs I have and I would suggest them to anyone who needs a storage.

Great service ! The manager Olivia was very helpful with helping me choose the size unit that i needed to store my things . Thank you!

Hi, I've used SecurCare Self Storage for a few years. If I had a question, Olivia, the office manager and her staff were always available to answer. They are courteous and very helpful. I like the convenient hours of access to the storage unit. This was accommodating for working people. I never had a safety issue. If the need for a storage facility is needed in the future, SecurCare Self Storage (West Arlington) would be a good choice.

Olivia is the staff member at my location she is always helpful and keeps the location clean and secure good Job

My friend has been using SecureCare storage for more than 20 years. A year ago I met storage manager Olivia who was so so helpful and kind as my friend no longer had the keys to the lock or even knew what the storage # was. Olivia went above and beyond to help us. We did empty and close the storage at that time and yesterday I was again in need of a smaller storage for a short period of time and Ms Olivia recognized me and remembered my friend’s name. Now that’s what you call top of the line, 100% customer service and great great person especially in these Covid crazy years. I am forever grateful for such a sweet lady.

I had my belongings at this location for almost 2 years. I have zero complaints about the property or management. I always felt my items were safe and secured 24/7. Olivia is extremely helpful and soo sweet!! Of I would highly recommend this location!!! Thank you for the awesome service!

I was in this storage for at least 2 years and Olivia was absolutely amazing every time I came in she help me when my storage need to be move. she very understanding .this was my first storage unit and I ever need another one I will be coming back thanks to Olivia

Profesional and friendly people. Olivia is great!

Olivia was great and helpful!

My family has 3 units at the cooper street in Arlington Tx...Olivia Bailey is amazing!!! We truly love her...She is one of a kind, helpful knowledge lady...Dont ever lose her...Weve had units in different storages and left because of the horrible employees...Its because of Olivia that weve stayed...Amazing employee...BUT ..you need 2 replace your door...theyre horrible cant ever get them up or down...Youve went up on our rent 3 or 4 times...with those increases you need 2 start replacing doors...

The staff are real helpfull, the prices are very reasonable, the other tenants are real respectful. It's a very good place to rent a storage. The place is also easy access with supervision. There isn't any place better.

a wonderful place to pick for a storage space… the MANAGER OLIVIA is why this place is a GREAT choice for an AFFORDABLE unit ‼️ Thanks for all you have done for me Olivia .

All storage facilities are fairly equal in terms of size and amenities, but the staff at the South Cooper, Arlington location is amazing. Olivia projects complete professionalism, combined with friendliness, helpfulness, and a genuine caring personality. I've had units at two other storage locations, not SecurCare, in the past few years. One was pleasant and had a better location for me; one was significantly more expensive and less personable; Olivia makes the difference!

Ms. Olivia is awesome

The customer service that i received here by the manager Ms. Olivia was amazing ! She asked what i was storing and suggested a unit that fit all of my things perfectly . She has a certain charm that kind of draws you in!! I was at first just pricing units but after she was so nice and helpful i didnt care to look any more . My mind was made up !

Mrs.Olivia is the absolute best customer service representative that I have encountered.She made sure that I got exactly what I needed and made sure that everything was correct.I was behind on a payment that I had totally forgotten about and she provided me with a courtesy call to remind me before I received late fee charges and every time I do come in to make a payment she is always very professional and friendly.just an overall great person period.

Olivia is a great manager love her to death!

Everything was easy and accessible. The staff were attentive and very helpful.

The manager was so nice and helpful

I love Olivia the manager she is so nice

My experience has been good!! Olivia is very friendly, extremely helpful, and consistently professional. I would definitely recommend if you are in the market for storage space.

I would just like to say that ive been a customer of securecare for over 2 yrs....what i loved from the very beginning & what brought me to secure care from public storage (whom i'll NEVER use again) was olivia!!!! Her bubbly southern personality & caring spirit won me over.....the rates was great & then she told me about the pkg deals going.....she has ALWAYS been available to help me with any issues or problems & has always went above & beyond!!!!! Shes a beckon in todays society!!!! What i can complain about is the rates seem to keep goin up it seems like every 8 months now which has no reflection on olivia.....securecare needs to keep the rates the same for at least a year or more....otherwise we LOVE Olivia....Shes the absolute best!!!!!

Olivia is a great manager. She is friendly and knowledgeable. I would recommend using this storage facility.

Olivia is incredibly helpful, hospitable, and was able to solve all of the problems I had.

Mrs Olivia is one of the Greatest Storage Manager's I've meet

Olivia is Awesome she knows her job and is very experienced and friendly. If I go by there and she's off I'll come back when she's there I don't trust anybody else. The property is kept up it's old but clean.

Es mi primera ves comprando almacenes y me encanto la experiencing y la asistencia de parte de la representante del securcare self storage. Olivia Bailey ,muy complacido

My experience at secure care was incredible! The manager Olivia was nice and professional . She made sure all of my needs were taken care of.

Highly recommend this place for storage go see Olivia she is amazing

I really enjoyed talking to the manager Olivia she is very sweet and she was so patient . Anything I needed help with she was there to assist

The manager Olivia was awesome!!

The property manager Olivia has a very nice personality and has wonderful customer service. She answer all of my questions and concerns. She gave me peace of mind, showed me a more convenient way to make my payments, and I just love my storage space.

My experience was great there. the property manager Olivia was nothing less than phenomenal! She went up and beyond to help me and my family and for that I’m grateful. She needs a promotion!

The manager Olivia is awesome and can answer all of your questions! Store here if you are in the area ! You won’t be disappointed

The management here is spectacular !!! Ms. Olivia was so nice and helpful , not only does she make sure you understand the importance of getting the right size storage (because i had no clue) she asks what you are storing and makes sure you get the right size! All of my stuff fit perfectly . Thank you Ms. O !

The employees that work there are very friendly and kind and they ask questions and I like that I feel at home when I'm there

I have used this storage facility a couple of times when i need one and i will continue as long a s the manager Ms. Olivia is there ! She is one of the nicest people i have ever met , always has a smile on her face , and always ready to help . I always highly recommend to anyone i know because she has the best customer service in Texas !!!!

The manager went above and beyond to help me find the best deal and truly cared!

Had stumbling blocks attempting to rent a unit. Manager and Area Manager did step up and remedy the situation which I was grateful for.

GREAT customer service! If she does not know the answer, she will find it. This is the only storage place that I will ever use.

Love this storage place the best I’ve been to in DFW

Olivia is Awesome !!

We’ve been renting for almost 3 years, and it has been a positive experience. Olivia Bailey has been extremely helpful, professional, and has the best customer service. They are very lucky to have her!

Great place to store things! The people running it are very friendly and give you great confidence that your items are safe.

wonderful service!

Great Customer service

The best customer service I have my business and for sure I’m change all my storage with u thank u for the great service and the prices too of coors

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The manager at this place is very helpful and friendly. A good place to provide you with your storage needs.

Olivia is awesome!!!! I would recommend to anyone needing storage you will not find a more sincere person that actually cares about her customers

I have never been treated this good at any place I've done business, Olivia is always ready to help, very professional and always has the answers. If you have storage needs, they got you covered

nice people reasonable rates.

good storage and reasonable prices the staff is helpful especially the manager Liz. the only thing i would like improvement in is the condition of the pavement its very out of condition. like huge potholes i keep hoping they will improve it but no luck as of yet

Prices kept increasing had to move out. Nice black girl in the office

Been very understanding and accommodating

Ms Hannah...was very helpful...Thanks

I LOVE this Location and the people who run it. It is very well lit and secure. They work with You every way possible and as they are able. All it takes is a bit of communication and respect. I HIGHLY RECOMMEND this location. The people who work the phones in the Main Office are equally as courteous and treat You respect and do their very BEST to HELP You as well. I am GLAD that I made the choice to rent a storage unit from Secure Care Self Storage

nice set up. good location

Only there to help someone. No personal experience.

Using this facility was a pleasure. It is not the newest facility in town, but it is clean and well kept. The manager, Kaye was great to work with. She went above and beyond for us several times in helping us during a difficult time. We would recommend this facility to anyone.