About this Facility
iStorage Self Storage Facility at 10200 Katy Fwy in Houston.
About this Self Storage Facility on 10200 Katy Fwy
Welcome to iStorage at 10200 Katy Fwy! If you're looking for the perfect self storage facility in Houston, you've come to the right place. With various features offered, we can meet any of your storage needs! We are conveniently located to serve the nearby neighborhoods of Hedwig Village, Memorial City, Shadow Oaks. Contact us today to experience the iStorage difference and reserve your storage unit online.
Our climate controlled storage units aim to maintain the temperature within reasonable limits, preventing it from rising or falling excessively. This feature is valuable for storing items sensitive to temperature changes, such as delicate electronics, artwork, or essential documents. These units are an excellent choice for individuals or businesses who need to protect their belongings from excessive heat or cold.
At iStorage on Katy Fwy, we understand the importance of your belongings. That's why our facility is designed with your security in mind, featuring on-site security cameras, electronic gated access, and a fully fenced perimeter. Our well-lit areas also contribute to a secure environment. Choose iStorage for a storage experience that emphasizes the importance of your possessions.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units range from 5x5 to 5x15. The compact 5x5 unit is similar to a small closet, perfectly fitting a few medium-sized moving boxes, a dresser, and a small bookshelf. On the larger end, the 5x15 unit offers a walk-in closet space, ideal for storing a sofa, mattresses, and several large moving boxes from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units spanning 10x10 to 10x15, are designed for substantial storage needs. The 10x10 option, comparable to half of a standard one-car garage, holds contents from two bedrooms, including nightstands, bedframes, mattresses, dressers, and assorted moving boxes. For larger storage requirements, the 10x15 unit, akin to a small one-car garage, provides plenty of space for three bedrooms of furniture or an entire medium-sized apartment's belongings.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
Garage Self Storage Units
Garage Self Storage units are ideal for storing vehicles like cars or smaller modes of transport. These units provide plenty of space available, not just for your vehicle but also for additional items if needed. The larger 10x30 option is especially suited for those who want to store personal belongings along with their vehicle, offering a comprehensive storage solution.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
They are amazing! Very helpful today
John and Mia were great, supper helpful, courteous, and professional!
Live in Spain and use this place for some of our things. Staff and location is awesome. Super clean and air conditioned. Definitely recommend!!!
Very helpful units are nice
Luis was very helpful!
I recommend NSA Storage on Katy Freeway. I lost my key and they were able to help me access my storage unit within minutes. I am very happy that I am storing my belongings with them.
I was assisted by a customer service rep and the site manager who both made my move simple and efficient as they accommodated my needs. I can not thank them enough for their professionalism and acts of service.
Excellent customer care, reasonable rates, easy access location, clean and well-maintained ...
They are so good storage company , the office are vey nice and friendly, the storage is very clean
Everyone is extremely helpful. The faciloty is always clean and well kept.
Great service and both employees were helpful with everything. The property is very clean in the office, outside and in the storage.
Great customer service! Would recommend this storage. Affordable and friendly
I had a smooth experience with John, and super informative and helpful!
The rental process was easy ! If you pay for 6 months to a year, you do not have the issue of them trying to increase the rent after 3 months.
Mr.john helps as with getting a storage at this location very friendly, thank you so much Mr.john
Great safe place for storage..always clean and courteous management.
Luis was courteous and helpful! This storage is clean and convenient. Makes accessing my items easy.
Luis was super helpful! I’ve never rented a storage unit before and he was willing to answer all of my questions!
They were very polite and showed us around to see the units that we were looking for. Great customer service.
Very helpful, professional and friendly service from John and his team. The facilities are clean and well organised. Highly recommend iStorage!
John gave Great service. Gave good explanation.
Luis was super helpful.
Very upscale and clean facility!
Great location service & units...
Great location service & units...
Luis is the best ever !! Always helping out with billing and understanding the property. Literally the istorage around here !!
Best place ever! I used them actually twice before, and if I ever need a storage this place is my top pick!
The staff are friendly and very helpful. But the price is a bit high. I do recommend this place.
Love istorage luis helped me out and I can say he was very sweet getting everything I needed
Helpful staff. Close and convenient. Highly recommend
I’ve had such an amazing time at this storage! Luys was such a great help today!
John was very nice and patient
Muy buena
Absolutely amazing super helpful made the process super easy and prices were great.
Great climate controlled storage facility. Been with them for years and have no complaints. Flexible unit size options, good pricing and secure. Great location as well!
Luis is the best ! Made my experience super smooth and quick, even when helping another customer. Friendly and great customer service.
Super recomendable el personal muy atento los espacios muy limpios
John and Luis really helped me out in a jam. I was able to transfer to a bigger unit for a few dollars less because I had been a customer for more than 2 years. He didn’t have to tell me that!!! Great guys…terrific company and well run facility!
Cool , New Photos are Coming
The storage facility is nice and clean. Easy access in and out. The staff is great. Best storage ever!!
This is a great storage company.
Great affordable price, and the staff is very nice and welcoming . They answered all my questions and took the time to show me all the size storage available.
This is the cleanest and friendliest storage facility I have ever dealt with. Move in was easy. When I no longer needed the space, the manager quickly helped me. I highly recommend this location!
John, Dania, and the rest of the team have been extremely helpful. Our business had rented a unit at this storage facility for business purposes. They have been nothing but professional and helpful during the entire process of opening, renting, and now closing the unit. Thanks again team!
Fast friendly service, clean units and good prices
John is AMAZING! He is very helpful and professional. He made sure my unit was secure when I forgot my lock. 10/10 !
Came in today to look for an Until and John at the front desk was extremely helpful and got me everything i needed and was in and out within 15 minutes!! highly recommend this place and thank you to John once again
So sweet and so helpful! John really helped us to make sure all needs were fulfilled and walked us through everything step by step! We really appreciate the hospitality and great energy here!
John has been very helpful and informative. Thank you!
I highly recommend using iStorage. The facility is so clean and easy to use. Thank you, John for helping with everything we need!
John help me get my first storage unit polite , and quick I was able to move in the same hour .
Convenient location and very helpful staff.
Clean facility and manager John was cleaning it before they opened at 10. Great specials and I thought he was very professional. High hopes!
My name is Leanne and I am writing a review for John who helped me at 10200 Katy Freeway at Hai storage. John was so helpful and friendly! He answered all of my questions and was very polite and did everything with the smile! I am very satisfied with Hai storage customer service, setting an appointment, and arranging for my move-in. I highly recommend Hai storage on Katy Freeway in Houston Texas.
Very good service and convenient location as well. Me John made sure I was taken care of. Highly recommend
Just rented with this company because they had an online special and promotion currently going on. The staff greeted me when I arrived and John showed me the storage unit I was interested in. John was very professional and accommodating and I appreciate the great customer service. Facility is clean and well maintained.
It was a great experience; the front desk attendant was very helpful and friendly. The security system is very good.
On-site staff was very helpful in my securing an adequate sized unit! I am a returning customer! Great experience!
I came to see storage units and Dania was amazing. Very helpful with great customer service. I signed up for a unit and would recommend!
Dania was super helpful and kind! She explained the process to me and answered all of my questions.
I was very pleased with the customer service from the lady Dania. She made the move in for my new storage so easy . Thank you I storage Katy fwy.
Affordable storage. Minimal walking since you back your moving truck up in a dedicated loading/unloading parking spot and are just a few steps away from elevator. Would have given 5 stars but there was an internet loss when I arrived to signup and then my elevator code didn’t work so I had to go back to office and get a temporary one. Staff that helped me was friendly and facilities were clean.
Great experience it was quick and easy I was blown away by the service in a world where everything has a here and there they made it a fun experience!
I cant recall names, however She helped me get in and out on my lunch break and He helped me with my access code to get in the building. Both were patience and kind to me which I appreciate.
Manager Candice is very helpful making turn-key process professional and painless. Facility is new, clean, well kept and All-AC. Location is easy in and out. Great loading docks too.
Great customer service from Candice. She made the setup of my rental storage a pleasant and positive experience. Very knowledgeable and helpful.
Great experience renting a storage unit with Candice. Location was clean and nice. Candice showed me the unit and made appropriate suggestions for the amount of items I needed to store
Candice was absolutely lovely and made the whole signing up process so very easy. I wish the person who worked at the previous storage I had, was as nice as her!
Called in a day before to reserve storage quote , was able to speak to an agent. Came into the office the next day. Candice whom has excellent customer service abilities was able to sort my storage needs. It was a plus to discover she was the manager afterwards. Felt at ease. The property is neat, well maintained and in a great location. I recommend.
Much better than the storage we had on westheimer, that one got robbed. This istorage is clean and has enough carts. They have had an ongoing issue with the door codes not working even though the bills is always paid early and 2 months in advance, my code never works and I keep having to go to front desk for them to fix it. They did tell me last time, its a software issue and they are putting in a new system, hopefully that helps.
The manager was very friendly and helpful. I love that I'm able to access the storage at a time that's convenient for me and it's a temperature controlled unit.
Good and very helpful
Very clean and safety Customer service attention is excellent
Good Customer service
The process to sign up for a lease is easy and quick. It can all be done through the website or in person. The staff is super friendly and helpful. It is a secure facility and very user friendly.
Mr.Mary was so helpful in our storage unit hunt. She was very helpful in all of our needs. We are glad we booked to store our catering equipment here
My experience here has been redeemed!! 2 days 2 visits and 2 different ladies Candance and Mary were AMAZING! The customer service was above and beyond my expectations. I’m happy I decided to visit again.
I’m moving soon and stopped by to get some information. I hardly post reviews but I had such a nice first impression. Excellent customer service! Candice was very kind and answered all of my questions. I will be back to rent because of this experience.
Nice people, nice place.
Blaine was nice & very informative 💯 good choice to store your belonging
Easy to lease online with really good online specials
United rental was a breeze. Staff is helpful and friendly. Facilities are well kept and secure.
Great place. Anthony was a great help.
Can dance is new manager and does an amazing job at keeping the property maintained and clean. She deserves a five star rating even though she is humble about her work.
Candice helped me out and gave me Wonder customer service, helped out with all question I had.
I had a great experience! Everything was explained in detail. Candice was extremely welcoming and helpful! I would definitely recommend this location to anyone looking for storage services!
Blain and Candice were absolutely the Bomb 💣!!! Very kind
Great customer service, signing up online was easy and we moved in quickly. Really appreciated how turnkey the whole process ended up.
Reps were nice and facility is clean!
Stellar experience.
Very easy to access and great deals for storage rentals. They truly made my experience a great one and made me feel welcome. Nice and clean as well.
Excellent customer service & very knowledgeable. Clean & secure place. Glad we came to this store.
Customer service is great! Very helpful - no pressure - willing to help. Facility looks clean - and is very secure. I’ve had 2 friends rent here and they had no issues. Thank you - also prices are affordable
I loved how easy it was, sign up online, bring your own cylinder lock, *gatecode#rentalunit to get into the building. Front office has sofa covers, boxes and lockes if needed. No bathrooms available on your storage unit floor. Access is from 0600 to 10pm.
Stellar! Best experience ever utilizing storage. The on-site Property Manager, Cesar, listened, made well-informed suggestions and helped me feel comfortable renting a storage unit there at iStorage; in fact, so much so that I rented a 2nd unit there. Outstanding Customer Service!
Honestly so far so good. Clean, simple, no hassle really. Sure I had to wait on management the other day but at least they finally came back when the "away" sign on the door said they would. And then today Cesar from management really went out of his way to help me and my family out with a special request. It is for that reason alone I gave 5 stars but otherwise it was still going to be a solid 4.
Nice facility, super friendly staff
It is a good storage place but most of the time the bathroom is either locked or out of soap. We pay good money to rent I think the least we should get is soap in the bathroom or it to be available since the closest one is a mile away at Buckees. Just saying
It was fast and easy online love the fact that you sign everything online application was easy appreciate you all…
Just got a storage there love it
So far, very impressed with the overall experience. The building is huge in that I'm only familiar with one story storage facilities. Building is extremely clean and units are very well constructed with a good visual appeal. My unit was clean and taller than i could stack things with me being 5'11". Security of units seems good from the design used with entry codes into the building and code needed to use elevators. There was only one staff member when i arrived, but he walked me to my unit and explained everything i needed to use my storage unit. Good carts to use to load and unload. Areas are very well lit up and the building has great ac to keep cool which is great when moving during the summer weather here in Houston as it gets HOT outside. If i had to pick a flaw, that the locking abilities of each unit it designed to only accommodate an unusual cylinder lock only ( for which they sell ) and not able to use our own locks that we mave currently have already. But the safety of using these new locks is much great from someone cutting a typical lock to get access to your belongings.
TG was the gentleman who helped me w/my needs… He was so incredibly helpful, knowledgeable & very pleasant to deal with made this experience very pleasurable!!
Never had a weird experience, it's a safe place, cellphone signal gets weak whenever you need to throw some music on to move whatever items you got. Only negative, not enough to drop it down to 4 stars. They give updates to your email if you don't have auto pay setup... there not going to immediately throw your items out.. you have some grace until that happens.
It was an Easy Procedure to rent a unit online. And less expensive each month. Forgot a lock and they sold me one. The mgr was very knowledgeable and helpful with showing me the property.
Excellent place.
The woman that is the manager of the Katy Freeway location is awesome.
Easy process to rent my unit and wine storage. Friendly manager, clean facilities. Great location.
I’ve been just a 1-year renter with ProGuard before they were bought by iStorage, and my change-over transition overdraft charge problem came and went about as painlessly as could be expected (this is also my first time experiencing a buy-out transition period between companies as a customer). Marie was super efficient, clear and explanatory, and even friendly and personable after helping with my account issues, keeping very professional and effective while still being a very gracious conversationalist when there’s time enough to chat! Elevators at the far building close to the car dealership where my previous unit was were clean and functional on my visit May 31, 2022. Wishing all the best to the Traywicks and Marie as well!
Prograde Self Storage has an excellent location, nice facility and friendly staff. Easy access to storage and very convenient hours. We truly enjoyed their services and will recommend to everybody who needs a storage space.
Esta bien comodos los cuartos donde se guardan las cosas
Great place to store your furniture and ur home goods
We were very pleased with the personnel and the facility
They have plenty of carts
Great price, secure and very clean storage spaces. Highly recommend it
Friendly service. Location is great. Building always clean and it seems very secure (especially with all the codes you have to put in).
Great place. Clean, convenient, and very helpful and friendly management.
I like how secure the facility is. The staff is friendly. My only issues were that I referred someone and because I had already paid my rent and was moving out I didn’t get the $25. They gave the discount to the person I referred to them and expected them to pay me. I couldn’t return all 3 keys because my ex had one and I have a restraining order against him, but they were nice enough not to charge me for that key but I didn’t get my deposit back. Management gave me my $25 referral fee. Once we talked about the situation they corrected it right away!!!
Very easy and smooth to lease a unit, facilities are clean and quiet. Large parking spots for loading, large carts for easy transportation, well monitored facilities. Great place, highly recommend.
Excellent service, great location easy access, the building and storage units are impeccable. They have AC on each floor which in the summer it’s a big help. Excellent customer service. If I’m the future I need a storage unit again, I’ll definitely go back.
Everyone with Proguard was a delight to deal with. The original lease was clear, quick and fair. First month prorated, only $20.00 deposit, quick lease termination at the end. They even returned my deposit. In person or on the phone highly professional. The facility is clean and first class with a great design for quick loading.
Impeccably clean facility. Friendly staff. Easy, covered parking which makes loading and unloading a breeze. Love that they have flatbed dollies for tenants to use. Great place for self storage!
Great experience- well kept facilities. Safe and well managed!
Wonderful experience! Helpful staff! Clean location! Really appreciate the ease of access and COVERED areas to load/unload!! In the Houston Heat it is super nice to have covered areas. Big elevators and working carts!! If you are looking to store your stuff this is the place!! Highly recommend
Very clean, well-run, and friendly management. Great experience!
Wonderful Storage place! Super clean, nice and super cool!! I’ve been to “temp controlled” storage places but this place is truly worth the extra cost! Moving things in and out is a breeze! Connie and Mitch are super helpful, kind and a pleasure to do business with!
The Proguard Storage at Memorial City/Gessner has great freeway and frontage road access. You can enter the property from the frontage road or Conrad Sauer. The parking is ALL shaded. The properties is very clean, secure and organized.The units are clean with climate control. Lots of flat bed dollies to use to load and unload your items. The halls are brightly-lite with background music. The property managers Connie & Mitch are very nice, knowledgeable and professional. Great customer service!
The Proguard Memorial Storage facility is great and very cost competitive. The entire parking area is under cover, so you can load/unload no matter what the weather conditions without any issues. They have plenty of carts in each elevator lobby, and each elevator lobby is secured, so you have to have a code to get into the elevator or access the storage units. The management staff has always been very helpful and friendly, and they even provide complimentary cold bottled water to keep you hydrated as you move your belongings in/out. I had previously rented a 5x10 and 10x10 unit elsewhere in the area, and I am paying less per month here for a 10x20. They told me that rates would remain as-is as long as the entire building still had available capacity. That really made me think hard about giving Proguard an honest review. ;-)
Nice couple that run this location.
Very clean and the sweetest people to help you with all your needs. Also very safe for sure never had a worry while renting here. Mitch and Connie thanks for the being so great!!
Wow! Secured, clean, staff very helpful... Easy to manuvear about using their extra large carts, and the elevator makes the trips to and from your vehicle stress free, no matter what floor you decide to rent. They lived up to the special deal of one month free.
Great Experience
I had a the absolute great experience at this new storage! Always very helpful when I needed it! Made my stay very comfortable and reliable!!! Couldn’t ask for a better Safe storage!!!
The facilities are top notch, and as with most moves, there were some delays and snafu's. Mitchell and Connie were very helpful and flexible.
The facility is new and well maintained/ clean. I felt the security system is strong and my belongings well secure. Management team are very pleasant.. I will use this location again in the future.
Really clean property with a covered loading and unloading area. The added layer of security is thoroughly explained by the property managers who were great at explaining everything.
Very clean and convenient. Terms were very clear and just what we needed.
Mitch & Connie are the best. They handle themselves very professionally, but also with a caring manner. Each client is treated with the upmost care. The facility is newly opened with very clean storage units. Being located in Houston Texas, the climate control is a necessity. The heat combined with high humidity levels can wreak havoc on stored items. This facility is centrally located on a major interstate with easy access. Our unit was easy to get to and we felt very comfortable with security. All in all we had a very delightful experience and will certainly recommend this facility to anyone who is looking for a storage facility. Sincerely, Ray & Claudia Nunley Unit# 1112
I have been storing my belongings here a few months and could not recommend Proguard more! Incredible service and well-designed clean facility. The managers helped me and were very kind throughout the whole process. Its a huge plus that the lobby is much nicer than you would ever expect at a storage facility (looks like a hotel lobby) and the hallways are very well-lit and clean. Their carts really help the move in process too and I feel safe here with their heavy duty locks. Thanks Proguard!