Jeremy and July very professional and helped me with everything I needed.

This place is a great place to storage your stuff looks very clean and safe

I can’t say enough great things about my experience at this storage facility, and it’s all thanks to Jeremy. From day one, he has been incredibly helpful, knowledgeable, and patient. He took the time to understand my needs, answered all my questions, and guided me every step of the way to find the perfect unit. His professionalism and dedication truly stand out, making what could have been a stressful process completely seamless. I genuinely appreciate his kindness and willingness to go the extra mile. If you’re looking for a storage solution, I highly recommend asking for Jeremy — you won’t be disappointed!

Good customer service and fast process

This storage facility is best I’ve ever rented and I know this is because of how well it’s managed. Jeremy’s customer service skills are on point and he handles requests timely and greets everyone with a smile. I highly recommend this place!!!

Jeremy and July are awesome 👌

Jeremy & July are the best! Great business

Jeremy and July were amazing. Helped me with everything I needed.

Jeremy and July helped me tremendously. Great customer service! Thank you so much

Really great service awesome worker very friendly

I got a storage a week ago and the manager Jeremy and staff were very helpful and nice. They made me feel very welcomed. My storage space was nice and cleaned. Great customer service.

The property is well cleaned and maintained. We recently upgraded our storage unit . Jeremy has so much patience! The transition was very simple . Julie is very pleasant as well! Thank you for always taking the time to explain every option in depth. We look forward to working with you again!

The staff was absolutely amazing. Helped me with the transition of getting into one of the large storage unit units prior to deployment. It was a last-Minute Decision and they helped me all the way through it. Definitely going to use them for any storage needs.

Jeremy at iStorage was awesome! Very personable and great customer service! I feel very comfortable with my storage decisions!

When I came in to look for a unit, I was greeted by Jeremy who was nice and super helpful. He made the process easy and I was able to get a unit I was happy with. Thank you Jeremy for your hard work and making the process easy and seamless.

Great experience and the facility is very clean and neat. Manager took the time to explain everything thoroughly and walked us around to see the storage units without any problems. Highly recommend this location.

Jeremy has always been a great help here. He goes above and beyond to help you save. I’ll recommend this location to anyone looking a for a good storage location.

Jerima was very helpful and courteous I appreciate that.

Best Storage place in town!

Great Facility !!

Front office staff were very friendly! Jeremy was extremely helpful and we had no problems renting our new unit.

Jeremy was amazing and helpful!!!!

This storage facility is one of the best on the Eastside of Houston, a true hidden gem. Mr. Jeremy and his team are very knowledgeable and kind. The facility is very well kept and clean. Truly a must stop if you're looking for a storage space.

I would like to definitely commend Jeremy for his help! He was extremely helpful and knowledgeable, making sure we got the best experience with our rental, making sure we were aware of even small details. He is a great representative of this company. Thank you very much for your service! Highly recommend

I had a very pleasant experience with Jeremy at the Wallisville location. He was extremely accommodating. He was experiencing some technology issues at his store when I arrived. He went above and beyond to make sure I was able to rent a unit despite the issues. He was very very pleasant, knowledgeable, professional, and thorough during the entire process. My experience with Jeremy was one that I will remember, and I definitely plan to refer others to that location. Jeremy is to be commended for his exceptional customer service. Thank you Jeremy for making my experience one to remember!

I was very pleased with the service I received Jeremy and July were awesome. I would suggest the storage unit to any and everybody who’s looking for a good place to go and good customer service..

Great service and customer support

Jeremy And July did a really good job helping me understand storage options!

I felt so welcomed when I came in to rent a unit. Jeremy and July settled me down. I had been every where looking for the right unit . They both treated me like Family! Boy did I appreciate that. Very Professional!

Jeremy was so helpful and informative. Great service

Excellent job Jeremy. Thanks for the help and conversation.🫡

My experience with I Storage has been outstanding greeted at the door by Jeremy and July. The are outstanding! They make my day when I come to pay as well as when I call to ask a question. They work so well together. I Absolutely LOVE Them BOTH! VERY PROFESSIONAL!

Jeremy has always been so professional with me and assisted me with my needs for space I’ve recommended friends to go to I storage because of the friendliness and cleanliness of the property.

Came in for pricing and was helped by Jeremy. He was patient and informative even though I had no idea what I was really for. Top tier customer service!!

i’ve had an amazing experience with istorage! jeremy and julie are extremely helpful, friendly, & attentive, making the process of renting seamless. the facility itself is clean, very well-maintained, and secure, which gave me peace of mind. access hours are convenient, & the location is easily accessible. i would highly recommend iStorage to anyone in need of storage solutions. their professionalism & customer service exceeded my expectations! thank you julie & jeremy! :)

We have used other storage facilities in the past and nothing beats this iStorage. This is all due to the manager Jeremey! He is amazing and his Customer service is top notch! Jeremey always makes sure to take care of his customers and provides fast service! The Property is always clean and we’ve never had any issues.

Jermey and Julie were very accommodating and helpful through the whole process

Best storage unit around, Jeremy and Julie really worked with us and helped us out. Thanks

Jeremy was great ! He was very helpful!

Muy buena atención por parte del personal de la oficina

My fiancée just got us a storage unit here , i wasn’t made aware by him that he changed the unit the day prior so when i got there the lady Julie was riding around on her golf cart and helped me with opening the original unit. Her memory is great because we hadn’t even met one another nor was she aware of my name but she remembered that my fiancée had changed the unit and led me to the new one. She was very helpful and sweet . The only thing I can say so far is I did catch a huge cockroach running around but I mean the unit is outside so I’d hope it was just the case of it coming in and going back out and the other thing was the door to the right of the garage door jammed and a guy by the name of Jeremy helped and now all is good however considering this is month to month and we haven’t quite put all of our items in the unit just yet I can’t speak on the service and experience just yet so I’ll update this later once we move everything back out but I can say Julie and Jeremy stood out with their helpfulness ..

Jeremy and July were so sweet and helpful. They are awesome

Great Costumer Service Thank you very much

I have to say I’ve been to many storage places and this is by far the best. I was greeted by manager Jeremy who is amazing amazing amazing. He’s so professional and takes care of you from the moment you walk in to the moment you leave. He made the process smooth. I recommend this place highly and it’s mainly due to Jeremy and the way he runs his facility. Jeremy you rock!!!!

Thank you so much Jeremy for all your help you know I appreciate you man

Great team at front desk at the location. Very helpful and welcoming during the process of getting my storage unit and moving in. Would definitely recommend using them.

Jeremy me was super nice and he explained everything perfect. The place it's clean and well maintain inside and outside.

Hands down the best customer service and unit looks clean the manager was super nice and patient with us trying to figure out what unit best fit us 10/10 recommend

Jeremy was great & fast! Walked the property with me until I found a great fit for my family & was such a big help! 10/10 experience Definitely recommend this property !

Jeremy was very professional and friendly. He was very informative and helped us find a storage that best fit our needs.

Great service.

Very polite staff.

Exelente services

Absolutely the greatest hospitality. Very professional and friendly. Will definitely refer anyone I can.

I just love Mr Jeremy he is so professional and always call me to remind me that my payment is due and also he lets me know when I am about to have a late payment posted to my account. I definitely would recommend this location.

J n J were both professional and courteous. Prompt and excellent customer service. Love them

The Best was very helpful

Great customer service and detailed explanation of the facility by Jeremy

At A last minute Notice Mr Jearmy was truly A Blessing Helping my Husband & me with our Lease He was and Angel 😇 sent from up above if any one looking for a storage unit Mr . Jearmy will meet all of your Needs !!!!! 🤗🙌🥰

Very helpful

Awesome Manager Jeremy, very helpful! Very professional and a great experience, I’m impressed with the quality of the customer service and the facility was very clean and organized!

Jeremy is very helpful and always nice and respectable great location really helpful

Julie definitely went above and beyond. She even stayed a few minutes after work hours to help me out. The storage I received was clean and to my accommodation.

Jeremy was extremely helpful. Thank you for all you do, as a multi storage holder at this location, I appreciate what you do.

I communicated to Jeremy, I need a larger unit due to me moving out of my apartment in April. Jeremy switch my unit without any complications. He was very professional and fast.

Great company, so flexible with time and very affordable. Safe to say i’ll be definitely using their services in the future

wonderful staff

Jeremy was awesome! He went up and beyond the call of duty to accommodate my Mom. He was so polite and his customer service was the best we could ask for!!! #teamjeremy#

Awesome

Jeremy was a huge help he immediately greeted me with warm and friendly welcome. Awesome customer service! If I could give him a 10+ rating a will!

very good customer service the spot is always clean ,

The best customer service ever!!!! I spoke with Mr. Jeremy and he was very attentive and answered all the questions I had. The place was clean. Of y’all looking for a storage facility, this the one!!!

Excellent experience with Jeremy, from start to finish he made my move hassle free. Thank you Jeremy for going the extra mile.

Great customer service. Jeremy was awesome. He took care of everything I needed. The location is great . Highly recommend 😊

My experience was very pleasant fast and easy and super friendly staff! Very helpful and explained everything… thank you for the helps guys !!

Mr. Jeremy, was absolutely helpful and reliable. He was awesome and he made it simple when I thought it would be difficult on deciding the best place to store my personal belongings. The customer service was outstanding also. I am thankful for his willingness to go over and beyond!

With everything priced so high and the holidays around the corner life can be so overwhelming. I purchased an UHaul and my customer service representative was so phenomenal, welcoming and kind I came back to get a storage unit. I had the pleasure to meet Julie today, and she was truly amazing. Julie’s customer service and kindness made me forget what I was dealing with. Customer service is the key to success in a business and with representatives like her IStorage should have customers none stop. Thank Julie, you are truly appreciated!

Julie is amazing and very helpful. Excellent customer service

This manager and employees are very nice and helpful

They were very helpful and the price was reasonable

Signing up for something has never been easier! The staff was very polite and made me feel so comfortable!

Manager Rebecca was really nice. Help me move my stuff right in

Very helpful staff!!!

Representative was very helpful ❤️

Jeremy was and is totally awesome! Fantastic customer service. Went above and beyond to help me out when I was down and out through moving process. I highly recommended Jeremy at this location to store all their materials here when they need to. God bless

Great safe storage Buisness from my experiences . Iwill definitely use again when I need extra storage.

Jonathan and the team at i storage are the best when it come to customer service and security on our units

Great service and all my equipment is secure.

Jeremy made the process quick and easy. The storage unit I got was affordable and priced better than local storage units with inside storage.

Excelente experiencia, Jeremy fue muy profesional, amable y nos hizo sentir la confianza necesaria para decidirnos a dejar nuestro vehículo aquí. 10 estrellas para Jeremy por tratarnos tan bien y despejar cada duda que teníamos.

Thank you, For hiring an AMAZING, employee. Koodos! Mr. Jeremy. We luc his personality, spirit and Professionalism! Someone you can say, his word is Good. Our storage, livelihood is safe. I am so appreciative, and if you all have a Mom. Juat know thise precious memories of her are forever, secure at I- Storage. I was working out on water, as I always be so out of pocket. My payment wasn't registering, beung out on sea. I called Jeremy, reserved post payment and he met me at store, to assure me my receipt and posted my account. I didn't lose my mom's memories. God is so good, when you can rely on a business to always be caring and honest. Jeremy is One in a million. A keeper. A pleasant, kind voice, which I am grateful. He deserves a promotion. A swell guy. Thankfully, Mr. Woodley and Ms Nachelli. "Above and Beyond" Outstanding Employee of the Year! Jeremy#1 to Us!!

Jeremy made our move in process so smooth! He was such a pleasure to work with I’m so glad we picked iStorage!!! Jeremy if you ever quit… im moving all my storage. LOL but seriously I hope to have many more positive interactions with you! Best facility manager EVER!!!!

Jeremy was super helpful, this was our first time renting a storage unit and he explained everything really well and helped us find just what we needed. I would totally recommend this store 👍🏻

July and Kelli were amazing! I loved the customer service!!!!

Walked in for some information and Jeremy was so helpful that I ended renting a spot that day because he made me feel so comfortable….Great service from Jeremy!!!

Customer service was great thanks to Jeremy

The facility is clean and very presentable. The staff is courteous, professional and very nice. They took time to answer our questions and meet our needs.

Customer service was great . Jeremy helped me out and took car of all my needs. Moving is stressful enough and his service was awesome. Highly recommend

This is hands down the best service I’ve ever received from a storage company. Jeremy is so helpful, professional, & has the best energy! Renting from here because of him!

Great customer service. Jeremy was very professional and took care of everything that I needed. Nice staff, clean facility, excellent location.

I love how clean the place is and Jeremy is wonderful always polite and helpful … I have been a customer for 2 years and just love how clean the property is just a wonderful place and wonderful people I would recommend this i storage to all my friends and family

I’ve had a storage in MANY places in Houston believe it or not, but this has been my MOST FAVORITE & BEST place to store my items. I’m so glad I came here. This is most definitely my second home because I’m NEVER leaving. Lol. Love this place, the employees and the CUSTOMER SERVICE. By far the best.

Great facility, we have been here for years and have never had any issues. The place is really secure. No worries. The staff is really friendly, especially Jeremy. He is really professional and pleasant to deal with.

Julie was very helpful with getting me the right storage and the perfect size.

Jeremy was so helpful. We have two units and a car slot due to his prompt service and detail to customer service. Thank you!

Muy bien atendida por Jeremy, muy bien explicado y además servicial. Gracias. Muy limpio el lugar.

I have received awesome service from Jeremy here at iStorage he is doing a great job and deserves a raise… if your looking for a top notch storage facility with smiling faces and great customer service I highly recommend iStorage on Wallisville ask for the manager Jeremy for all your storage needs… keep up the awesome job!

Julie and Jeremy are top notch managers at this facility. It is by far the nicest cleanest facility that I’ve ever used and it’s really cool that they actually have a loading dock. Their climate controlled areas are more like air-conditioned instead of the typical climate controlled, which is usually still muggy. Highly recommended.

Great 👍 staff good place to park.

Great place

Staff is friendly. We have had a unit here long before I Storage took over only complaint is the constantly raise the rates

I met Jeremy and July at the store they are amazing they help the customer all the way. They have the best customer service in the world. God brought me to the right place.

Jeremy was such a huge help! Very quick and efficient, I didn’t know what I was looking for nor did I know how any of this worked and he pointed me in the right direction. He was very professional, kind, and friendly.

Moving and storing gives me anxiety but this time was soo smooth! Jeremy noticed I was stressed and took care of all of my needs. I would probably be taking a nap in my Uhaul right now if it wasn’t for you. Thank you so much again.

Best storage on the 60

Cindy, the property manager was very helpful. She showed us the units we wanted to see and answered all questions! Very pleased with the service and property. Thank you Cindy!

Had a great experience today renting at this location heidi was really professional she showed me different units till I found my correct one. Property clean and maintained.

My experience was smooth and efficient. Heidi and Cindy were very friendly and quick to answer any and every question i had to ask.

Cindy and Heidi were very professional and so friendly. They were quick and polite, very helpful. Keep up the great job ladies.

Great service and welcoming from heidi and cindy at this wallisville facility easy process!! 100% Recomended was helped by

Cindy at istorage has incredible customer service and got me in and out with no problem and even helped me with the paperwork thank you

Cindy has been so helpful ! Very lovely with a super positive attitude she gave me all the information I needed showed me a couple of units to see what was the best size for all my items!

Cindy was absolutely amazing and very helpful. She went above and beyond to ensure that we were taken care of and she took her time to answer all of our questions. Exemplary service!

Stop by to rent a storage and to rent a Uhual. Cindy and Heidi provided me with such an excellent service, I will recommend this place to all my friends.

First time using a storage and overall great experience. Cindy was very helpful and explained everything. Kindly walked me around. Clean and secure facility.

Good service and pricing and service from kelli

Customer service is superb! Cindy, the manager, is very helpful, friendly, and approachable. Recommend this place 10/10.

What sunny day to get a storage hot weather hard to think that for the help. Got my storage while eating the a delicious basket of candy waiting for me while paper work is done thanks CINDY!!!!!!!! OMG Yaaaaaasss!!! And the water!!!! I’ll be back for the rest

Lillian is doing good with the ownership change and the storage place is nice but you have to listen clearly because the information sent out from istorage was confusing. She's a good help when it came down to all the questions I had for the ownership change. Sadly the card payments aren't working, but soon they will be.

Cindy was very helpful in finding the units that would meet my needs. She has helped me solve all my storage needs needs.

Wonderful customer service experience! Cindy (the manager) was very professional and delightful. She explained all procedures and policies and answered all my questions and concerns. She was extremely helpful.

Cindy is very knowledgeable and very informative " she needs a raise okay thanks

The lady at the counter was amazing. Showed us to everything we wanted to see. Had snacks. Very friendly , super quick with the paper work. And this was exactly what we needed for our needs.

Stop by today to get rates. Cindy was really helpful.. professional and friendly she answered all my questions.

Cindy de la Cruz she is the most beautiful professional person I’m very happy with you

Loved the property, very clean and well managed ! The manager Cindy was very caring and respectful gave me answers to all my concerns . Very much recommend this place !

Great customer service! Affordable units, responsive, friendly staff, clean and secure facility. Cindy went above and beyond , answered all our questions. Very friendly and professional.

I went to get information on rates at the wallisville location. The Manager Cindy was really friendly and provided me the information I needed. Plus she had a great candy selection for the customers.

I have to say each time that I go to iStorage, I am treated with the utmost respect and handled so professionally. Ms. Cindy De La Cruz is an amazing property manager and ensures that her customers are well-taken care of! We just love her!! Thank you iStorage for giving us the best service thru Cindy De La Cruz and oh yeah! . . . She absolutely rocks!!!

Great customer service, very clean and the best prices around Houston

Cindy and Dania were great. Top Class service. Best in the storage business.

Easy access plenty of room for moving trucks!

A1

We leased a 10x30 unit to hold our furniture while we prepared to move into our new home. I later downgraded to a smaller unit to hold a few items. The staff were couteous, professional, and made the leasing process simple. The facility is well maintained. I definitely recommend.

Huge facility friendly customer service!

I was searching for a storage unit. Went to about 8 different locations. I wasn't going to go to this location but I said why not. Yes. I love this location. Clean friendly and easy access. Very secure. I'm so pleased. Will tell everyone about this location.

Great customer service and feel safe that my belongings are there. Never have to worry

Great service just needs to fix app for entry to gate

It was so awsome experience i wish i could hang out there

I was referred by a friend.. and pretty much how she said .. pretty easy and clean ...very good customer service... the lady was very nice and helpful... will refer this location anytime

Istorage was very friendly and very professional I would recommend them

Barbara was very attentive in helping us pick the right size storage that we needed. She was very helpful.

Great service and reliable service in helping me meeting my needs. Thanks Tara.

It's a great place to store your boat, RV's, tractor trailes and other belongings that needs to be placed indoors storage. Outdoor and surrounding areas are clean and has a lot of security cameras, strong gate that's well kept and bright lighting. The employees are kind and cater to your needs. The drawbacks about this place is it can be hard to get a storage unit and they raise their prices almost every year.

Super fast & excellent service Tara was so awesome and made the process quick and fun. If I Or anyone I know should ever need a storage unit, I would definitely recommend iStorage Houston

Good well kept property with a safe and secure feel to it

Kaylee & staff members were amazing! They made the process super easy during this pandemic & was also kind and friendly. All of my questions and concerns were answered & they even put me in storage unit that is super convenient!

Chose this facility because it's close to the house but I'm so glad I did. The sign up was quick and painless. The unit is immaculate and the gates are well kept and function as new. Recommended! A++++++++++

Excellent service provided by Tara !

MARCH 30, 2020, I MET WITH MRS KAYLEE NEWTON, TO RENT MY SPACE, AND SHE WAS "VERY HELPFUL"- "VERY PROFESSIONAL!!!" THANK YOU MRS KAYLEE, FOR MAKING ME FEEL COMFORTABLE WITH MY FURNITURE IN YOUR "BEAUTIFUL CLEAN ESTABLISHMENT!!!"