iStorage Facility at 2915 Old Spanish Trl in Houston

iStorage Facility at 2915 Old Spanish Trl in Houston iStorage Facility at 2915 Old Spanish Trl in Houston

2915 Old Spanish Trl, Houston, TX 77054 2915 Old Spanish Trl
Houston, TX 77054

(832) 583-2606
155 Reviews
iStorage Logo
Office Hours
Sunday
Closed
Monday - Tuesday
10:00 AM - 6:00 PM
Wednesday
Closed
Thursday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Access Hours
Sunday - Saturday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

1.44 Miles Away
iStorage | Almeda Rd
4.9
5503 Almeda Rd, Houston, TX 77004
(832) 637-6978
Small
5 x 4.9
39 /mo
Medium
10 x 10
117 /mo
Large
10 x 20
Vehicle
10 x 20
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3.72 Miles Away
iStorage | W Gray St
4.9
224 W Gray St, Houston, TX 77019
(832) 639-1671
Small
5 x 4.9
42 /mo
Medium
10 x 10
139 /mo
Large
10 x 20
306 /mo
Vehicle
10 x 20
View All

About this Facility

iStorage Self Storage Facility at 2915 Old Spanish Trail in Houston.

About this Self Storage Facility on 2915 Old Spanish Trail

Looking for the best self storage units in Houston? Explore iStorage's facility at 2915 Old Spanish Trail, offering a comprehensive range of features to cater to all your storage requirements. Conveniently located near South Side, Macgregor, and Brookhaven, our facility ensures easy access to your belongings. Experience the finest in self storage – call or reserve online today and find the perfect space for your needs!

At iStorage Self Storage, our climate controlled storage units are designed with the goal of maintaining a stable temperature environment. By aiming to prevent extreme temperature volatility, these units are ideal for items like musical instruments, fine textiles, and other sensitive goods. If you have belongings that could be affected by temperature swings, these units offer a suitable solution to help keep them in optimal condition.

At iStorage on Old Spanish Trail, your peace of mind is our top priority. We take pride in providing security measures that aim to maintain a safe environment for your belongings. Our facility is equipped with on-site security cameras, electronic gated access, a fully fenced facility, and well-lit areas. We understand the value and importance of your possessions, so we go above and beyond to maintain high-security standards at iStorage.

Storage Unit Sizes

Small Self Storage Units

Small Self Storage Units can be available in sizes like 5x5, 5x10, and up to 5x15. The 5x5 unit, similar to a small closet, is great for storing items like a dresser, a small bookshelf, and a few moving boxes. If you need more space, our 5x15 units, comparable to a walk-in closet, can comfortably hold furnishings from a one-bedroom apartment, including a sofa, mattresses, and numerous large boxes.

Medium Self Storage Units

Medium Self Storage Units spanning 10x10 to 10x15, are designed for substantial storage needs. The 10x10 option, comparable to half of a standard one-car garage, holds contents from two bedrooms, including nightstands, bedframes, mattresses, dressers, and assorted moving boxes. For larger storage requirements, the 10x15 unit, akin to a small one-car garage, provides plenty of space for three bedrooms of furniture or an entire medium-sized apartment's belongings.

Large Self Storage Units

Large Self Storage Units can be available in 10x20, 10x25, and 10x30 sizes, catering to your bigger storage requirements. The 10x20 unit is the size of a standard one-car garage and is suitable for items from a small house or a multi-bedroom apartment, including a complete living room, kitchen, and furniture from two bedrooms. The 10x25 unit, similar to a larger one-car garage, offers enough space for a car or the furnishings of a medium-sized home, including bedroom sets, appliances, and living and dining room furniture. Our 10x30 unit, approximating a one-and-a-half car garage, can accommodate items from a 5-bedroom house, such as large appliances, TVs, sofas, dining sets, furniture from several bedrooms, and multiple large boxes.

Garage Self Storage Units

Garage Self Storage units can come in many different sizes, but some common ones are 10x20 and 10x30. These units are perfect for parking cars or other small vehicles, with additional space available for easy access. If you're also looking to store other items alongside your vehicle, the 10x30 unit offers extra room, blending vehicle and personal storage seamlessly.

iStorage Self Storage FAQ

Do I need Insurance?

Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.

Is Month to Month Leasing Offered?

All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.

What documents do I need to reserve a storage unit?

A valid driver's license or Government-issued photo ID is required to rent a unit.

Is There Anything I Can't Store?

Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:

  • Perishables
  • Food Items, including canned/sealed goods – even water bottles
  • Animals
  • Stolen Property
  • Hazardous or Flammable Materials
  • Drugs
  • Explosives/Firearms/Ammunition
  • Unregistered Vehicles
  • People/Yourself, i.e., seeking shelter from a storage unit
  • Anything Illegal

How can I pay my rent each month for my storage unit?

We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.

What is the difference between access hours and office hours?

Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.

Reviews

John Oldner
From Google
5.0

Prompt service

Autumn Hendon
From Google
5.0

The guy who works here (Aaron, I think) is awesome, took time to show me multiple units and answer all my questions. It's clean and well lit for the most part. Much better than other storage facilities. (As of 10/2/24)

cordelia maria Riley
From Google
5.0

P a person always dependable always polite and very strong person to show an example we need more of him around thank you

Kyle Sanchez
From Google
5.0

I am moving so I stopped in the local office recently to buy some boxes. Even though moving items were a bit pricey, Aaron was so nice and helpful I didn't really mind. Definite 5 star employee you have there.

C. Nicole Strachan
From Google
5.0

Good morning World, Jonathan is an excellent and outstanding employee at iStorage on old Spanish Trail. when times are difficult he make it much easy as possible as he can. He has given great communication skills, listen to his clients. Aaron is also a nice genuine employee because he works with you as well. I highly recommend this storage location for anyone in the future.

Terrance Ravenell
From Google
5.0

Johnathan and Aaron were awesome!!!! They helped me every step of the way and made everything easy! I highly recommend everyone come here to istorage!!!!

James
From Google
5.0

No issues

Zayy R3lentL3ss
From Google
5.0

Aaron the manager was very helpful and answered all my questions. We are new to the area and needed price quotes for different units. So thanks again Aaron.

Kevin Rasberry
From Google
5.0

I want to say that Aaron is great. His service is awesome, he's always there to help however he can. I've been here at this location for a while and since he had been here things have been great. The property looks great and all the lighting works now thank Aaron for making us feel safer at night.

American Commercial & Residential Services TX
From Google
5.0

The new property manager Aaron is a blessing! He’s very accountable, customer service oriented and, understands from a customer’s perspective. He truly cares about your experience to the best of his ability. I would’ve left if it wasn’t for his arrival. Thanks Aaron for bringing your best foot forward to work everyday!

Frank G.
From Google
5.0

Fast and convenient service, cheaper price and bigger storage than most others with all the benefits of modern security and very kind helpful manager and staff.

W “Bestnlife” Williams
From Google
5.0

Great manager and easy to apply to get a storage facility. I did chose a smaller unit than wanted just in case the price goes up. After a few months, I will decide on a larger unit.

Patricia Carter
From Google
5.0

Very professional and kind customer service!!

Keisha Shaw
From Our Website
5.0

Only because Tommy Gardner was so great am I writing this review. I went in to get a storage. I wasn't having the best day, because I am going through a divorce ()hence the reason for the storage). He was so polite and helpful. His voice makes you want to keep him talking. When he showed me the storage it had a little bit of trash in there and he promised he would clean it out. Well I started moving items that afternoon and sure enough it was already cleaned out. He said he was only filling in at the location on 1765, but I am glad he was there that day.

tiffany Bryant
From Google
5.0

No issues easy process went into the office customer service was great all my ?s was taken care of

Eva Howard-provost
From Google
5.0

Everything was fine Aaron was very friendly and helpful

Victoria Charles
From Google
5.0

Update to this review. Making the reservation for a storage unit was easy, professional and customer service oriented until I visited the location to finalize the transaction. The person that I dealt with is no longer with the company. However, Sherry who is the location manager more than made up for it. She was friendly and professional and experienced.

Marcus Thompson
From Google
5.0

I’ma vendor for IStorage, Sherri is amazing!

Janay Green
From Google
5.0

Sherri is a Beautiful person inside in out loved the experience here ❤️ 10/10 recommendation.

Lupi G.
From Google
5.0

Sherri is Awesome to work with.

Vic “Tasty Vic” J
From Google
5.0

Sherri was very personable; super friendly and helpful. Really made a routine, tiresome situation more enjoyable!

Jhosetta Trahan
From Google
5.0

Manger is very nice! Yes she is. Omg! When they say be out by 10 you better be out lol it get locked inside the gate. Updated: 05/20/2023 Gates close at 9:30 now. The locks are different. I like them actually. But just my luck mine is faulty.

Toni Netters
From Google
5.0

Property Manager, Sherri was so kind, helpful and professional to my godfather in his moving experience. Thank you Sherri for your caring customer service!!!!!

Shay Lindsey
From Google
5.0

I have had my possessions in this facility for many years and the main reason I continue to remain at this facility is because of Mrs. Sherri. She is an asset to this company. She has the patience of a saint. I've been there on many occasions when they were transitioning from Proguard with some level of difficulty as you may anticipate but Mrs. Sherri handled each event with grace. She deserves an award!!!!!

Jaquel Foucha
From Google
5.0

Sherri was so sweet & helpful!

Lisa Venters
From Google
5.0

Sherry is the best when it comes to customer satisfaction and making that the customer is taken care of and all their concerns are met. I have really been taken care of by Sherry.

Tracie Lewis
From Google
5.0

Ms.Sherri always go above and beyond with helping me with my units ..I've been a customer since proguard..Ms.Sherri is a keeper and have great customer service..Thank you for always being kind..

Emma Williams
From Google
5.0

Ms. Sherry was the best! I really appreciate her customer service!

Valerie _
From Google
5.0

Sherrie was very nice, she helped me through the process well. Highly recommend visiting in person to check the reservation!

Yakira Alford
From Google
5.0

The staff (Ms. Sherry) here are SO friendly, and it really helps to make the process of storing items during a move easier.

Gregory Styles
From Google
5.0

I’m here at the I storage I lost my password and heather H and sherry moma help me get back on the right track awesome great poeple

Michelle Fusilier
From Google
5.0

Sherri & Heather are the most kind and friendliest ever! I came in with multiples unit reservations and they helped to correct it and helped resolve the matter without any hassle. The facility is large, quiet, & clean and the first month or so has been easy. Not sure how long I will rent here, but it seems to be a safe & friendly place.

Nathan
From Google
5.0

Sherri and heather were amazing people and wonderful to work with

Cordelia Riley
From Google
5.0

Miss Sheri's customer service is out of this world no one can beat her me and my husband do we have been renting here awhile this lady always has a smile on her face and always has the property clean and the prices are great as well I just love her sometimes I come in just to say hi and check on her

Dewey Howard
From Google
5.0

Make sure he has the best customer service in the world good God istorage I don't know where you found her but you need to keep her

Beatrice Cunningham
From Our Website
5.0

Heather was extremely helpful, she made the process easy and was amazing to work with! Thank you so much!

Charlene McReynolds
From Google
5.0

Thank you Cherri for helping in such a short notice. My previous storage was broken into and I needed to move fast and thank you for the first free month.

Passion S
From Google
5.0

Amazing place to store your things and Sherri is amazing helpful

Tierra
From Our Website
5.0

Sherri is always so helpful, makes the process so quick & easy. Thank you Sherri!!

Deronsula Brue
From Google
5.0

I LOVE I STORAGE. I LOVE MS.SHERRIE AT THE OST STORE, GREAT CUSTOMER SERVICE. I RECOMMEND I STORAGE KEEP UP THE GREAT WORK. FOR CUSTOMERS THAT ARE LOOKING FOR GREAT SERVICE COME I STORAGE WILL SERVE YOU RIGHT. THANKS AGAIN MS. SHERRIE

Esmeralda Paniagua
From Google
5.0

The Best customer service in the world. MS Sherri can never be beat.HOPE YOU WIN CONTEST.

George Dowse
From Google
5.0

Just checked in to confirm our reservation today. Service with a smile is such a rarity these days, but Sherri was a breath of fresh air on a hot Houston day! She carefully reviewed our reservation and got us set up in no time! We recently had a very bad experience with another storage facility in the area, but it’s clear we made the right choice this time around!

Betsy Dowse
From Google
5.0

We have a daughter in college in Houston and have used several different storage facilities in the area in the last few years. We've had both good and awful experiences. We just moved into a unit at iStorage on Spanish Trail and the process was wonderful. Sherri was super helpful and friendly and very efficiently answered our questions and got us what we needed. We will be back and will recommend to others!

De'Andralina Banks-Le'Paige
From Google
5.0

Great customer service Remind me of payment before it's due I love mrs sherri

D Alex
From Google
5.0

MS Sherri is great and one of the nicest people you ever wanted to meet. I got behind in my rent and she has updated me and stayed in contact with me to bring my account up to date. I wish I could give 10 Stars!

Kevin Chiu
From Google
5.0

Although I only rented a unit for a short period of time, everything from start to finish went smoothly and was exceptional - largely due to the property manager, Sherri. Sherri was the epitome of great customer service. The only change I would make is allow for pro-rated rent if you're not renting for the whole month. I would rent here again.

Kristie Parker
From Google
5.0

It was awesome ms.sherri was absolutely amazing and made the process so easy would definitely recommend here..

Robert Glaspie
From Google
5.0

Sherie is amazing. Her customer service was top notch, she took care of all our needs and did it all with a smile!

Louise Hardy
From Google
5.0

Ms Sherri was an amazing lady. I knew her at Life Storage and she was great then too.

Walker Watts
From Google
5.0

Sherri was amazing and helpful, she called quickly after I submitted my reservation and answered all my questions to help get a unit. Definitely one of the best experiences I’ve had renting a storage unit during a stressful move.

Felisha
From Google
5.0

Sherri is just Amazing! I appreciate all that you do! Thanks for making me feel confident with choosing IStorage!

Nick Ayad
From Google
5.0

Sherri was wonderful and made it so easy.

Samuel Mansfield
From Google
5.0

Cherry (the front desk lady) was polite, energetic, helpful! Even helped me find the storage locker! Unit I rented was clean, well-priced — no complaints here. 10/10 Would recommend.

Robert Blanco
From Google
5.0

Staff is incredibly helpful and go out of their way to make sure all your questions are answered.

Tomeka Hagger
From Google
5.0

Great Customer service, Clean Unit, Great Personality, Great Location Mrs. Sherri went above and beyond to help me when I couldn’t get inside the door, She had the best attitude and did not feel like I was a bother at all She was very eager to help me… I highly recommend this location…

Mallory
From Google
5.0

I came in this morning after an issue I had reserving a unit online and was expecting a frustrating situation but experienced the complete opposite! Sherri and Ocie were so friendly and understanding. Sherri took her time to personally show me two separate units and go through all the steps and everything I needed to know prior to renting. It was my first time getting a storage unit and I’m so happy I chose this business. Thank you Sherri and Ocie for quick and friendly service 😁

Sandra Childs
From Google
5.0

Got my first unit with them great customer service and great deals.

Devin Cheeks
From Google
5.0

Great place great prices and great customer service definitely would store my stuff here

Nate Thomas
From Google
5.0

Ms Sherri is the best I love her she really helped me and my family 😍

Deven Clarke
From Google
5.0

Sherri is the absolute best customer service representative I’ve come across in a while! She not only gave me a great price but also great advice on how to store my climate sensitive Items. I would recommend this place to ANYONE!

Tiffany Ballard
From Google
5.0

Sherri is amazing! She always have beautiful energy and a willingness to help you in every possible way to make your experience a very smooth transition. Her staff is always willing to answer any questions you may have. Thank you for all you do!

Karen Smith
From Google
4.0

The property manager Sherri was very helpful.

Valencia Travis
From Our Website
5.0

I have been going through financial difficulty which made me very stressed out making my storage payments. Both Sherri and Thomas worked with me. They were both understanding & empathetic. Neither one of them wanted me to lose the contents of my storage which held sentimental contents such as the graduation memorabilia for myself and my daughter. Important documents such as birth/death certificates. They both went above and beyond and treated me like a person and not a unit number. I have grateful to the both of them for the constant contact.

Angela Collins
From Google
5.0

Mrs Sherri is the property manager here and the property has picked up 10000 percent.Her customer service is phenomenal.prices are great ..clean property Keep her I storage !

L Johnson
From Google
5.0

Mrs.Sherri was awesome she understood what I needed and was very helpful and getting it for me...Sherri is a phenomenal worker the day I came she was dealing with 6-7 different customers she was calm and took care of everybody with patience...I recommend this istorage to anyone looking for good deals...I give it a 10/10...

Sydne Duncan
From Google
5.0

Sherry is soo nice and her customer service is outstanding... she helped me find the perfect size for my unit and helped me with all of the details that I needed to know.

Leslie Walton
From Google
5.0

After dealing with a less than ideal move-out from my home. Sherrie was more than helpful with providing details and answering question I had about the storage place!

Gabriel Paredes
From Google
5.0

Sherri store property manager is everything her reviews say . So impressed with her customer service I can't put it in words . Amazing Lady.

Kelly
From Google
5.0

Sherry was very patient and helpful and provided clear instructions for us first timers!!! She saved the day!!

Alyssa Briggs
From Google
5.0

Sherri was so amazing! We came from out of town and just missed business hours, we needed a lock and She went above and beyond to help us and even walked us to the unit. Great management!

J
From Google
4.0

The process was fast and easy. I recently rented a storage unit from iStorage Self Storage on 2915 Old Spanish Trail in Houston, Tx online and it was super easy. I accidentally double booked and the process to request the refund was just as easy. The Property Manager Sherri was extremely helpful and very nice and courteous. Would definitely recommend and use again if needed.

Apply Thepressure
From Google
5.0

Property manager Sherri is freaking Amazing Helped me with all questions and concerns

Aneisha Victor
From Google
5.0

Sherri is amazing and very helpful. The price is a great but her customer service is out of this world. Love you. Ms Sherri

deandralina banks
From Google
5.0

Great storage

Amy Jones
From Our Website
5.0

Today has been one of the worst days ever…. Until I met Sherri at istorage on Old Spanish Trail. I needed a storage unit and on a budget and almost in tears. She was so kind and knowledgeable and made me feel at ease and a lot less stressful. Thank you Sherri from the bottom of my heart. Amy Jones

James Swink
From Google
5.0

This place has one of the nicest managers I have ever met and pretty fair rates on the storages.

Carla Short
From Google
5.0

Today I stopped in to pay my storage and as always I'm greeted with what I needed a warm smile and sweet attitude. I felt like today I wanted to give up but it's something about the manager her on this site 2915 old Spanish trail. 77054. This location and unit is clean and convenient. MY unit is #513. I only pay 78..00 month with good coverage 3000 dollars which of course is a Lil under my product worth but bc I feel so secure with my belonging being stored there. I felt it was ok to only get 3000 in coverage. Mrs. Sherri is such an awesome lady. This company should be thankful for this lady. She had literally help bring up the value on this property. I was once afraid in past about selecting this location bc people were living in the unit,especially ones nearest road. But when lady Mrs.Sheri came they were gone and site was enormously clean. I stop in and got a tour bc I was in process of moving. Week after I chose to give this location my business. I can truly say.I don't regret a moment .. so if your looking a great spacious profession,clean,secure location go by there a take a tour. Make sure u tell Mrs.Sheri Carla short sent you. She will smile then u will have no room not to purchase. Sweet, warm ,ki nd ,business oriented lady.

Tierra
From Google
5.0

Sherri is amazing!! So nice & helpful. Thank you Sherri!

vee
From Google
5.0

Ms Sherri is the best. She was so helpful from day 1. Always kind, informative, patient and engaging. There is another office closer to my job but I made the right decision when I decided to stop and do business at the OST store with Sherri

Taro Wichman
From Google
5.0

Sherri once again saved the day! The management here is top tier and makes the process of dealing with a storage facility a great one!

Terrell Landry
From Google
5.0

Sherri provided the best service She makes my day every time I see her. Best customer Service in all the world.Best-prices and clean. This lady is always cleaning. I can’t say enough about this lady and place.Good Work Istorage . Keep this lady and your business will SOAR!!

william rhines
From Google
5.0

I love the great customer service Ms.Sherri has rendered to be at I storage on Spanish trail. I will reference this business any day of week. Great customer service! Thanks Ms.Sherry.

Esmeralda Neta
From Google
5.0

I have followed Sherri since 2014. I totally Love this lady. She has Best customer service ever.

Ryan Wendt
From Google
5.0

Sherri knocks it out of the park with service! My job has me renting units all over SW Houston, and this place is better than anywhere on service, price, security, availability, and any issues are handled immediately by any of the accompanying staff. I am transferring several other units to here, regardless of the drive. It’s that much better

Gregory Styles
From Google
5.0

8116 was so amazing great customer service recommended to anybody to come to them…

Kizzey Collins
From Google
5.0

Sherrie took pride in ensuring that I had a positive customer experience considering it was my first time renting a storage unit. Customer-focused approach. Beyond my expectations by rendering superior service.

Derriss Pilette
From Our Website
5.0

Contacted iStorage for a quote on 10x15. Their price quote was the best in our area. The representative, Mr. Author, looked into our area until he located a storage that fitted our needs. The representative was quick and thorough. It took approximately 20 minute phone call to complete. Definitely my go to for storage needs.

Vee
From Google
5.0

I meet the best Christian woman...with the best customer service....I was storage searching and she made the decision easy . I love God's people...She is truly a woman of God.....😇🙏

nicole Edwards
From Google
5.0

Excellent customer service, polite, friendly, courteous, and professional. Property neat and clean

David Nation
From Google
5.0

Very professional in my opinion the best customer service ever. Finally got the leadership this store needs.

DJ G
From Google
5.0

Thank you, Sherri - for treating us "like family"! We appreciate you making us feel taken care of, especially since we are leaving another storage facility after the THIRD break-in since we had been there!!

Tawana Mason
From Google
5.0

Ms. Sherri was very helpful and energetic and good costumer service.

DJ Fredo
From Google
5.0

Ms.Sherri was the best of help with the process and making it super easy.

Sylvia Vazquez
From Google
5.0

We have been working with Sherrie since 2014 and she has been amazing!!

Tia Newsome
From Google
5.0

Sherri was phenomenal!! Excellent customer service and made me comfortable with trusting this facility with my items even though I’ll have a lock on the unit. I highly recommend this location!!

Johnnie Chambers
From Google
5.0

Sherri was very friendly, helpful, and very energetic. Very excellent customer service thanks Sherri

Kevron Joseph
From Google
5.0

Mrs.Sherri is absolutely amazing!!!! She relieved soo much stress off of me, during this time! I really appreciate it!

Tyeshia Jackson
From Google
5.0

Ms Sherri is absolutely the best warm and welcoming she has awesome customer service happy she was the person I spoke with she made my day better very positive person

Nia Long
From Google
5.0

I’m so thankful for the lady that helped me when I purchased my storage on January 9th. 🥰 She quickly checked me in and helped me to my storage. I had a rough day that day and she made it 10x better. Thank you so much for helping me to my storage and for cleaning it out for me.

Kevin Walker
From Google
5.0

I have a good time with this storage and my stuff stayed safe good people the lady there today January 14th is very nice lady and always have been to me thank you and have a great year Kevin Walker

Bobbi Roquemore, Esq.
From Google
5.0

This is a well-operated storage facility. Thanks for the solid and friendly service by the whole staff.

Ronny Gauthier
From Google
5.0

I am a current customer and tenant of istorage and have been for three years now. A while back the previous management sold the storage location to istorage, and I have to say I was not a happy camper with istorage and their handling of the switch over at that time. I had several issues ranging from no lighting in the unit all the way up to incorrect charges and zero notification of rate increases. Those issues almost led me to move to a different competitor. Fast forward to today just 2.5 months since that time, I can now happily say I am pleased, impressed, and now will remain a Loyal iStorage client. I have three units in this location and commit a bit of money monthly to this company, hence why I was such a frustrated customer. I can honestly say that the diligence, professionalism and ethical treatment of my issues and the current service that customers of this location including me are receiving is beyond exemplary to say the least. As a business owner myself my clients expect nothing but the best results possible, I have an obligation to provide that so I know what it’s like to be a customer on the other end, I can say I have been fully respected as a client. I would like to thank the following people who have shown exemplary customer service that not only meets, but exceeds expectations of what customer service should be. The area manager Maranda Turner was very helpful and corrected items I had concerns with, following with her the division manager Kodie Patterson, took professionalism to a whole different level by correcting the wrongful charges I had, providing a credit on all three of my units as well as reaching out to me directly, providing me her direct number for future reference, and regularly staying in contact to make sure I remain a pleased customer. This continues with the new location managers that have kept the momentum by making sure the premises it’s tenants and the facility remain top-notch! Sherri de la Fuente and Shameeka hunter have continued to make sure that the company remains at its high standards possible. Thank you for fixing these issues and keeping me a loyal iStorage customer! Kudos to you all!

MAC Transit
From Google
5.0

I love Ms Sherrie. ❤️

James Wig
From Google
5.0

Since New Management with Sherri as Property Manager and Shameka as her associate this place is 1000 percent changed. This lady came in and cleaned house She knows her business.sweetest and caring managers ever. Customer service is the best I have ever had and I am 67 years of age. Good job istorage you finally have someone that has made a big difference!

Steven Reamo
From Google
5.0

Sherri was great, perfect customer service, property was clean, and had no problems getting the unit I need.

Megan Howe
From Google
5.0

Wonderful experience when I arrived my code didn’t work that customer care had given me. I stopped at the office but no one was in a letter was in the door stating to call manager. Mrs Sherri immediately answered and was back in within 5-6 min she set up my gate code and made sure it worked properly before walking me to where the elevator was and then walked me to my unit and showed me how to get in and out the building as well as how to use the lock. Mrs Sherri definitely made my moving transition easy breezy and was very professional. Thank you definitely glad I switched from public storage!!

Michael Monyar Romo
From Google
5.0

Great Price, Great Units, Great Staff! I came in to compare units and prices and was helped by the wonderful management. They gave great advice on security and how to store valuables safely. I appreciated their honesty and their hardworking attitude to help customers resolve issues and leave smiling.

Tonna Edwards
From Our Website
5.0

Service was great. Business was conducted over the phone. Quick and easy.

Deandria Terry
From Google
5.0

I’m glad they have new management in there. Mrs. Sherrie is the best very kind and understanding. Both of the ladies.

Rachel Wright
From Google
5.0

Sherrie and Shameka were amazing. They work great together and really made the process easy.

La'Quitta Watkins
From Google
5.0

Customer service from Sherri was exceptional. Highly recommend.

Tracy Vigilance
From Google
5.0

Awesome customer service. This location has Ms. Shamika and Ms. Sherry and they both are extremely pleasant and make transactions easy

Averex Gerome-Harris
From Google
4.0

Overall customer service is good, floors could use some scrubbing, very secure facility.

Avina Chehata
From Google
5.0

I want to personally say my grandmother has been using this storage facility for over a year and we hated the staff! Until we met a young lady by the name of Margaret and when I say this is the best customer service we have experienced at this place, she is helpful, and respectful and direct VS the other staff who are direct and RUDE! I had to make a review because this is shocking and makes me think ISTORAGE on Old SpanishTrl is up to changing into a positive way!.

Steve Solis
From Our Website
5.0

Nice storage great location

Adonis Jefferson
From Google
5.0

Mrs. Leslie has been a jewel. Every question I’ve asked she has answered with a professional attitude. She expedited my paperwork and my move with effortless.

Darnisha Kanehailua
From Google
4.0

I couldn’t get in with my code and Leslie was able to fix it. Was very helpful

renee bland
From Google
4.0

Haven't purchased anything yet, but the customer service was good over the phone.

Francesca Cook
From Google
5.0

Very clean and well kept facility

Koshie Matthews
From Google
5.0

Such friendly and caring crews they are all wonderful and professional always there to help you with whatever you need . I v been with this storage for about 8yrs or more and its one of the nicest and cleanest storage ' i v experienced in Houston . The employees are like a family to me , i give them A plus

Barbara Peterson
From Google
5.0

Gary and Deanna have always been so courteous to Mr. Southern and me. Mr. Southern was 86 and could hardly see and Deanna would always help him open his unit because he had only one eye. He passed recently and Gary & Deanna were so kind as we cleared out Mr. Southern’s unit. I appreciate all they did to make our rental experience easy.

AG Torres 813
From Google
5.0

Down to earth Joanna is a positive & understanding person 🥰 Thank you for being yourself 😉 Don't take her kindness for weakness because she doesn't deserve that , no one does !!!

Nikos
From Google
5.0

Storage with a high security and very friendly personnel. Highly recommended for the area around the medical center!

Mary Shilow
From Google
5.0

Awesome

Tiwana Banks
From Google
5.0

Great customer service, postive attitude, and clean.

Perry Mason
From Google
5.0

Excellent storage facility. Easy ingress and egress. Quick to reserve. Straightforward with disclosures on cost and move-out times. Units generally large enough to park automobiles. Very good first month promotions for cost. A little pricey for subsequent months but overall storage in Houston has skyrocketed in price (and Proguard is within the market rate), so this is not unique to them.

Brianca “Bri” Lemons
From Google
5.0

I rented a storage with progaurd about a year ago (advised by my mother) and through this time they have been the most nice people ever. I had to move storages twice and it was so simple and smooth the managers was so understanding and was great. I just move out my storage recently and even that process with them was good I recommend them to anyone

Micheal Brown Sr
From Google
5.0

The Overall Knowledge & Friendliness Of The Owners Was Amazing! I Was Treated A Person & Not A Dollar Sign! The Location Is Fabulous & The prices were as advertised. The free month was given as advertised as well as the new tennant referral discount!! Great facility; I'd refer anyone seeking storage space to give them a call or a visit

Micheal Brown
From Google
5.0

The Overall Knowledge & Friendliness Of The Owners Was Amazing! I Was Treated A Person & Not A Dollar Sign! The Location Is Fabulous & The Access To The Secured Property Is Simply Amazing I'd Suggest To Any One Needing. A Self Storage Facility To Call Them & Tour The Property & Be Prepared To Be Amazed! The Facility Offers You The Best Bang For Your Buck In Cost & Location; Check Them Out I Dare You To Find Any Storages That Meet Or Beat Their Services & Quality

SAF
From Google
5.0

Top notch facility. Very clean, management knowledgable and helpful. I highly recommend this location.

Bennie Hunter Hooey
From Google
4.0

It is neat and clean. People are very nice!

MaKieba Hatton
From Google
5.0

My experience with Proguard Storage was AWESOME! Management is very professional and cognizant of time and schedules. The storage space was very clean and neat as well as the entire facility and its driveways. The climate controlled storage was very reassuring and necessary in this Houston heat. I will definitely utilize Proguard again in the future when needed. Thanks Proguard

Ying Qin (Amelia)
From Google
5.0

I stored my stuff with them for three years. The facility is clean and well maintained. The managers are very friendly and helpful. They made sure my needs were met, and always returned calls promptly. I have not even opened my unit during all this time, just moved out, and the only thing was a brownish stain on the side of my mattress. I guess it reached too high to the unit wall. Other than that, the whole experience was very good and stress-free.

Brianca Lemons
From Google
5.0

The owners have great customer service! I recently. Needed to switch to a smaller unit and the owner did it in as little as 5 minutes. I was referred by my mother to come here and I’m glad I did because this is where I will send my friends if they need a storage unit

Vanessa Stepney
From Google
5.0

I really like this location and the staff, Robert and Johanna are great. They are always friendly and helpful. Good place to use

Doris Hayes
From Google
5.0

I love the staff her and her husband always had a very pleasant attitude I leased a storage for over22 months and I have never encountered a bad situation

Tom Paulley
From Google
5.0

Very neat and clean storage facility. Easy to set up for automatic payment. Monthly confirmation email on status of account. Convenient location.

Michelle Gallegos
From Google
5.0

The mgr was extremely polite and at the time they had a special so we only paid a $20 refundable key deposit for the first month. When we moved out, they had no problem refunding the $20. It was a clean secure storage that i would definately go back to

krystal mckelvey
From Google
5.0

The manger was helpful and friendly. Very clean and organized.

Sade Lashay
From Google
5.0

The storage was clean and roomy, and the owners were always polite and helpful. When it was time to move out there was no hassle and the process was fairly quick. I'd definitely recommend this storage to my family and friends.

Minnie Hudson
From Google
5.0

Love This Storage If I Ever Need One Again This Will Be The Place I Come.

Michael Day
From Google
4.0

I rented space here for almost 15 years. Johanna and her sister are always friendly and good conversationalists. The units are well maintained, and any issues where quickly addressed. I would recommend this location.

Alverna Austin
From Google
5.0

Staff: Professional ~ Compassionate. Facility: Convenient ~ Clean ~ Accessible. Superb experience.

Sydney Ealy
From Google
5.0

Amazing, kind hearted people work here. Happy to have done business with them and will recommend all of my friends, family and clients to ProGuard Storage Medical Center.

K. Signal
From Google
5.0

Very good people, very clean facility "A+"

Young Ki Lee
From Google
3.0

Good

Paula Gil
From Google
5.0

The lady at the front desk provided me with great customer service. This is my first time using this storage and I absolutely loved it. You cant beat the free month that they offer, I only paid $100 per month.

Victor Nzelu
From Google
4.0

Great service, clean space, reasonably priced, and made the transition between apartments very easy.

Cedrick Stewart
From Google
5.0

Great place nice and clean great help

Tony McNeill
From Google
5.0

Great customer service.

Ashley Jefferson
From Google
5.0

Nice

Tiwanicka Reed
From Google
5.0

The lady at the front desk is a god send... this is my second time using this storage and I loved it. You cant beat the free month that they offer

Taizha Martinez
From Google
5.0

Best storage i ever had and i love the empoyees they are so nice!

Wayne Kelley
From Google
5.0

They have the .most efficient service in every way

Latinisha Roberts
From Google
4.0

clean and even have lights in the storage the people that work there so friendly :-) and willing to help as much as they can

Self Storage Locations

Mississippi
Rhode Island