About this Facility
iStorage Self Storage Facility at 3770 Center St in Houston.
About this Self Storage Facility on 3770 Center St
Welcome to iStorage at 3770 Center St! If you're looking for the perfect self storage facility in Houston, you've come to the right place. With various features offered, we can meet any of your storage needs! We are conveniently located to serve the nearby neighborhoods of Woodland Heights, Fourth Ward, Rice Military. Contact us today to experience the iStorage difference and reserve your storage unit online.
Our climate controlled storage units aim to maintain the temperature within reasonable limits, preventing it from rising or falling excessively. This feature is valuable for storing items sensitive to temperature changes, such as delicate electronics, artwork, or essential documents. These units are an excellent choice for individuals or businesses who need to protect their belongings from excessive heat or cold.
At iStorage on Center St, your peace of mind is our top priority. We take pride in providing security measures that aim to maintain a safe environment for your belongings. Our facility is equipped with on-site security cameras, electronic gated access, a fully fenced facility, and well-lit areas. We understand the value and importance of your possessions, so we go above and beyond to maintain high-security standards at iStorage.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units come in sizes such as 5x5, 5x10, and up to 5x15, catering to various storage needs. The 5x5 unit, ideal for those with less to store, can accommodate items like a dresser, a small bookshelf, and several boxes, similar to what you'd store in a small closet. For those with more to store, our 5x15 units are like a walk-in closet, spacious enough for a sofa, mattresses, and many large moving boxes, perfect for items from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
Garage Self Storage Units
Garage Self Storage units are often available in sizes 10x20 and 10x30, suitable for cars and smaller vehicles. The 10x30 units are particularly advantageous if you need to store more than just your vehicle, providing ample space for other personal items and ensuring a versatile and secure storage experience.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Nikki helped us find a unit thanks!
Thank you Nikki for the excellent service.
Huge facility, very clean. And the staff was super helpful. Nicky’s customer service was top tier! Give her a raise!
Just got my space, Nikki was very pleasant and made everything easy!!
Needed to rent a storage unit short term. Nikki was very helpful, friendly and knowledgeable in assisting us in choosing the storage space needed. She helped make the registration process very easy and stress-free. Units are clean, safe and air conditioner. Great location as well.
It’s chill
This place is SO clean! Nikki was friendly and fast to get us what we needed.
Great experience signing up for a storage unit at the facility. The facility manager is the one who helped me and she was super sweet and courteous. She has been super welcoming over the past couple weeks since I signed up. She always has a smile and waves to say hi. The security setup is great as well. I appreciate all the different steps they take to make me feel safe entering the facility.
Nikki is friendly and the facility is clean
Super clean and easy storage . Nikki the manager is hands on and great !
Nikki was a tremendous help! Excellent customer service and great prices made for a smooth experience
Nikki made renting fast and easy.
Clean and friendly
We had a great experience! Nikki was so thorough and helpful ensuring all of our questions were answered, and that we understood the process and the contract. We asked for a unit that was easy to get to and she found us the perfect one right next to the elevator.
I highly recommend iStorage! The facility is really clean. The staff is very friendly and helpful. Nikki was exceptional, giving me directions to the Med Center without getting on the freeways.
Nikki was incredibly helpful, so much that it helped shave about 30 minutes off of my mover’s rate. Very clean storage facility.
Nikki had exceptional customer service. Made the process easy. Thank you
Clean and well maintained facility. Rebecca is awesome to deal with. Walked me through step by step of the process. 100% would recommend!!!
Friendly service! I HIGHLY RECOMMEND!
Rebecca was so helpful! Storage is clean, safe and they provide great customer service!
Recieved great customer service, clean environment, and wonderful to meet. Thank you Rebecca
I'm at center street almost every other day as I have multiple units there. I switched from two other spaces and have found this location much better than who we worked with previously. Rebecca abd the staff is pleasant and helpful.
I just visited this location and Rebecca and Nikki are so kind and helpful. The place is really organized and clean. Highly recommend.
Facility and clean Staff is friendly!
Rebecca and Nikki gave wonderful service.
Hey Rebecca, you guys again soon. We really appreciate your service and assistance! Thanks so much.
Very easy to set up a unit. Professional and attentive staff. Clean facility and good security.
I visited iStorage a few days ago and spoke with Nikki. She was extremely helpful and pleasant to work with. She answered all of my questions and provided a great tour. I will definitely be using iSorage for all of my storage needs! Thanks again Nikki, you were awesome!
Great place and friendly staff. I feel safe storing my stuff.
I was planning on moving out to another facility, but the staff was so amazing I ended up upgrading and staying here. Nikki and Rebecca you are amazing! Thank you again.
Great service. I was a customer since 2009.
Rebecca provided me excellent customer service today and information. Many thanks. Review Update: Many thanks to Nikki the new manager and Rebecca the assistant manager for providing excellent, friendly customer service.
Rebecca made the process super easy, great customer service
Rebecca and Nikki are wonderful! Rebecca is full energy and enthusiasm! She made sure that I had everything I needed put in place for my move. Nikki made sure I got the unit I wanted over the phone. I appreciate them immensely!
Thank you so much for your support staff. Rebecca Miller is amazing. She is a very professional young lady. And took care of my concerns and storage needs without hesitation. Thank you for your awesome customer service.
Niki and Rebecca both had killer energy & were super helpful !
Very clean and great friendly staff!
Rebecca and Nikky are the best, this is the best building in the neighborhood! Best in class
The #1 criteria for picking a storage facility should be how good is their security. I have had stuff stolen from other facilities in the past and learned the hard way how easy it is to steal from a storage unit if the facility doesn’t take security seriously. If you use a padlock with a normal key, that will only take a mediocre lock picker 1 minute to pick. I spoke with the staff about their security at this facility. I won’t go into all of the details here, but suffice it to say that I was blown away by how good their security is. Also, the staff is super nice and friendly to boot!!!
Great service Nikki and Rebecca easy process
First time using a storage facility and Rebecca and Nikki were incredibly helpful and customer focused.
Rebecca is incredible. Such good customer service. So happy I decided to rent here!!
Rebecca was awesome and helped us out a lot when moving out. The facilities were very clean and we had no issues at all. Would recommend.
Rebecca was great, awesome customer service and made our vacating the premises easy. Very clean facilities.
Rebecca and Niki were very helpful and amazing!!!! Def recommend
Amazing customer service. Thank you, Rebecca!
Great customer service
Rebecca was super helpful…. She’s awesome need more employees like her
What a pleasant experience. Got into a 5'X10' .. on the first floor within 20 minutes. Niki was helpful, informative and very nice. It's an ideal location for my needs ... I recommend iStorage...
Great customer service ms.Rebecca helped out a lot and will definitely be referring my friends and family thank you.
Rebecca has always been very helpful. Nice, clean place to store our things.
Rebecca was very helpful.
Rebecca was a great help!!
Great experience 10 minutes top to rent a space!
Very helpful staff, especially Rebecca who made our move so easy and was so professional, outstanding professional service.
Rebecca was extremely helpful. Provided me with all of my options and she rocks!!!
Friendly staff.. always willing to help...
Vicky and Rebecca are great. They’re both always helpful with any needs or questions…and with big smiles and a cheerful attitude.
I love this facility! The management team does a great job at tending to any customer need or any problems that occur. I will be renewing my lease here for sure.
Rebecca was a great help when I needed to stop by for some packing materials!
Rebeca in the office was very helpful and I really recommend this store facility the store y’all goodies
Wanted to give a shout out to this location and Rebecca. Great spot and she is very helpful!
Great customer service, Rebecca was a big help.
Rebecca and Nikki have been so nice every time I've been there. I've been at that location for quite a while now, and they were so helpful and patient with helping me get situated with the storage unit that fits my needs.
Thanks Rebecca for always looking out
Rebecca is extremely friendly and professional.
Very helpful and patient staff, the place was clean and well kept! Highly recommend!
They are very helpful . We even changed to a smaller unit with no problems
Love this place. Manager (Niki) called when I leased the place and was very pleasant to deal with. Five stars is because there was no malarkey upcharges for stuff like having a light in the unit. Previous storage facility charged for that.
Rebecca and Nikki were very professional and great to work with !! Highly recommend!!
Great service with friendly staff and super convenient
Rebecca at ISTORAGE on center street called me to come in and view the unit I reserved but was too busy to see. J She was so very pleasant. The facility was very clean and air conditioned. Nikki did our tour and lease and it was a quick and excellent experience. Call it southern Hospitality with great professionalism. Very happy customer here.
Rebecca and Nikki are true professionals and provided me with options and help me select the best unit that works for my needs. Would recommend people to come and store their property here.
I transferred to a larger storage unit with the assistance of Rebecca, who made the process very easy for me.
Greta be personal customer service and I have no worries with the unit being climate controlled! Thank you Rebcca!
Rebecca was so helpful! Such an easy and hassle free experience!!
Rebecca at the front desk and Nikki, the manager, were so helpful when working with them. It was a pleasure!
Rebeca was the best! She helped us out and we had no confusion! Would recommend.
Rebecca and Nikki were so helpful, they’re the absolute best!! Easy and friendly.
Awesome experience, Rebecca & Nikki were extremely helpful in showing me how everything works. They are very welcoming l, professional & informational. 10/10 experience!
This facility is by far the best I’ve utilized in my travels. It is very well maintained and immaculate at all times. The best asset is Rebecca. She and Cindy are very attentive and friendly.. I’m very particular so trust me and do not hesitate to reserve this location. You won’t be disappointed!! Oh and they have top notch surveillance. Best regards, Lisa
Nikki was helpful and the facility is clean. Would definitely recommend
So easy and convenient! Thank you for all the help Rebecca & Nikki! You guys are awesome!!
Great staff
Russel was so nice and helpful with helping me find my new storage unit! The facility is very clean as well! Update to my prior review: After renting at this storage center since January, I would 100% still recommend this storage facility. Clean facility with EXCELLENT customer service. Thank you Nikki & Rebecca for being dedicated to great customer service.
Rebecca was very professional and was very helpful. Her pleasant attitude and assistance went beyond the norm.
Storage units are not cheap. I go back and forth regarding keeping a unit. Istorage is fortunate to have Rebecca on their team. She make a good assessment of my needs and made the perfect recommendation. Did not hard sell me but answered all of my questions. I moved all of my belongings from a unit across town to Istorage. Thanks Rebecca!
Great location. Very clean and well run, with helpful professionals. Shout to Rebecca. Highly recommended 👏🏻👏🏻
Rebecca is awesome
Rebecca is great have been coming here for the past 3 to 4 yrs and customer service is still wonderful thank you. Took the time today (5/30/24) to show me other storage spaces that would fit my needs. As always thank you rebecca.
Rebecca, is amazing at her job and her customer service is top tier!
Rebecca was absolutely amazing! She was so kind even taking time from her own lunch break to help assist us with a unit. She was very professional even cleaning counters and making the front office smell lovely upon entry. Rebecca’s positive demeanor and amazing customer service would make me continue business with this store any day. So happy she was able to help us! She truly is the best! Wonderful personality and business! Thank you istorage thank you Rebecca! (Leo!)
This store is excellent. Rebecca quickly helped me with my storage needs. I was amazed at the customer service provided. She helped me with additional boxes and tape.
Nikki and Rebecca have been so patient and accommodating. I really appreciate them.
Needed last minute storage, Nikki was amazing!! She showed me a couple sizes. Ended up going with the 10x15. Thank you Nikki for all your help!!
Nikki is friendly and patient
Location is top notch! Clean and well maintained. Rebecca is extremely helpful. Strongly recommend this location.
Nikki was just perfect, so helpful and sweet and is a bundle of joy! She is very knowledgeable and so patient with all my questions. Definitely recommend!
Nikkie is awesome and had a clean facility
All indoor, climate controlled spaces that are kept very clean. Impressed by the prices and Nikki was super helpful!
Always a pleasure visiting the facility. The place is spotless and the service is always top notch. Rebecca in particular is very sweet. Highly recommended! 5 stars.
Thank you for having employees that are helpful and Respectful to all my questions. Thank you so much Nikki 💓
Nikki was extremely helpful and professional.
Nikki & Rebecca are awesome!! They knew exactly what I needed and gave me a great price!! Would definitely recommend this location!!
Rebecca is the best! Always super helpful and friendly. 10/10 would recommend
This place is GREAT! Rebecca and Nicki are both super sweet and very helpful!!! It's so nice to have such great customer service these days! I've had a unit here since 2017 and would highly recommend this location if anyone is in need of storage unit. It is VERY CLEAN!
Istorage has giving me great service, Rebecca has been a pleasure I’ve had storage here over a year no issues
Rebecca was so helpful in getting a storage unit squared away for me. She was very friendly yet professional and efficient. I’m glad I got a storage unit at this location.
Been using these guys for over a year, they’re awesome and easy! Shoutout to Rebecca for great customer service and assistance with luggage. Highly recommend using if you’re in heights/Washington and need space!
Rebecca was great, fast service, reasonable price. Clean facility, secure. Amazing overall experience. Definitely cheaper than the competitors.
July and Rebecca were incredible. They taught me about astrology and help me get the best unit possible. I love them
Awesome clean and quick
I was so pleased with the service I received from Rebecca at the service counter today! She went above and beyond to help me with an issue.
Raving about Rebecca and her hilarious, fun personality and being my coworker and I were moving supplies! Appreciate the assistance updating payments.
Thank you for your service helping us out today Rebecca!!! ☀️ 🙏
Great service! Very friendly! Exceptional service by Rebecca!
Becca was the sweetest and most helpful person I’ve met I was having a bad day and she gave great advice and awesome customer service I really like storage on center great place to store your belongings
Rebecca is AWESOME!!! She made the rental process extremely easy and was so pleasant!! Great personality.
Rebecca and Julie where both awsome helpful through out my time here and helped my move be so easy.
Great service! I’ve been a customer for over two years! They have always resolved any issues I’ve had amicably and promptly! I would like to personally thank Rebecca & July for ensuring the move-in/move-out process went smoothly! Thank you iStorage! I will always choose them for my storage needs.
Rebecca was amazing! Super helpful and friendly!!
Rebecca was awesome and made it very easy for me to settle in and to transfer to a larger unit. Very welcoming place and great service. Highly recommended.
Rebecca was awesome. She gave me all the information I needed to start my rental process.
IStorage is a great place. Employee Rebecca is amazing and makes all the difference. She is customer service to the highest degree.
Upon entering the facility, I was graciously welcomed by Rebecca, whose upbeat demeanor instantly set a positive tone. Not only did she personally guide me around the property, but she also took the time to attentively address all my inquiries. Rebecca's exceptional service extended beyond expectations as she went the extra mile to ensure my needs as a new tenant were met with utmost care and efficiency. Thanks to her efforts, what could have been a daunting moving experience turned into a seamless transition. Rebecca's dedication to exceptional customer service truly shines, and I am grateful for her invaluable assistance.
Rebecca was a perfect example of how I expect my interaction and transaction to go as a new tenant. I had a very bad experience elsewhere and she has already made such a concerted effort to change my concern about storage rental facility personnel. The space is clean, area is not concerning safety-wise and overall I’m very pleased. Looking forward to my experience here!
Rebecca, does a very great job.
Rebecca is the best she is the person we need in this world she is very good people person
Rebecca is amazing. She has that southern hospitality that we all love. I am so glad I got to meet her and I am definitely going to be using this storage for a long time. Thanks for putting a smile on my face, Rebecca!
Rebecca is the best!
Rebecca is so kind and courteous! She takes the chore out of visiting the storage unit and makes it fun!
Very clean facility. Rebecca was awesome to work with. We needed 3 units and she worked very diligent to get the paperwork completed. It was nice working with Rebecca who cares and respects others and was very professional.
I rented here for 1.5 years and was very satisfied with the cleanliness, safety, and convenience of this location. Rebecca was very helpful with any questions I had!
Good place
Wonderful experience at the IStorage facility on Center street! Rebecca is the absolute best! She is always such a big help answering any questions, helping with my payments and just a genuine friendly person. The facility is so clean and safe! Don’t think about going anywhere else for storage needs. Rebecca is one of a kind and truly treats everyone family!
Bill and Rebecca are wonderful to deal with. Rebecca helped us with closing our parents store room. The process was smooth and quick.
Rebecca was awesome!!
Rebecca’s is the best!! She helped me thoroughly two days in a row!
Rebecca was wonderful. Very helpful and took good care of us. Made sure everything was lined up and all ready to go. Very easy.
Very friendly and understanding!
Close to my neighborhood ~ great manager (Rebecca) very helpful , friendly and available! Definitely recommend.
Awesome experience!
Great Customer Service! Thanks Bill! The staff here is always awesome and I feel super safe when I am here.
Great place and awesome customer service.
The Center Street staff have been wonderful and responsive. They were very helpful with the initial process and with cash payments.
Great place and fair pricing!
Great service Rebecca made the entire process quick and easy
Very clean place and convenient. Rebecca at the front desk is lovely and willing to help! Highly recommend
My iStorage is at 3770 Center Street near Rice Military. The staff is awesome. It is rare these days to find people that return calls and are truly helpful. Rebecca and Bill are fantastic.
Rebecca was super helpful showing us units!
Istorage has been amazing from start to finish! Rebecca and Bill are so sweet and helpful, my unit is always A/C controlled and my unit is protected. I’ve had my unit for over 2 years and just about to clear it out because I’m moving into a new house and no longer need it. I’d recommend any family or friend to use this facility! 10/10
Everything was great and met our expectations. Rebecca was great during move in and all the way up until move out. Thanks Rebecca!
Rebecca and Bill are amazing. By far the friendliest staff and the service was bar none nothing short of excellent. Thank you for the help today!
I just decided to upgrade my unit and I enjoyed my 3 months here so much I decided to stay with iStorage!!! Bill and Rebecca are life savers !
Just set up two new units and Rebecca and Bill were amazing! Very helpful with all questions. Excited to use this space and see friendly faces.
Soooo Helpful and convenient !!! Bill and Rebecca are so kind and respectful. Would recommend just for the company alone.
My experience here was great! SO easy. Would definitely recommend to anyone!
Rebecca and Bill are very efficient and helpful. Would recommend!
Awesome clean facility. Great help
Easy, no hassle storage. Would recommend.
Great service, clean space and friendly people. Rebecca was OUTSTANDING. So helpful and went out of her way to make sure we didn't have any questions.
I highly recommend iStorage on Center Street. We were assisted today by Manager Rebecca Miller and her customer service was exemplary! Rebecca went above and beyond to answer all our questions and help us with our needs. Great service, friendly, helpful environment, and clean, professionally run facility! Lucy and Jay Milligan
Bill provided excellent customer service! Signing up was a breeze and everyone at the front desk was very friendly. The place is also clean and organized.
I wish I could give this storage facility ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ because they deserve it. Although the facility is very well kept, it’s the staff that make this place what it is. They’re AMAZING people!
The absolute best experience I’ve ever had having my belongings in storage. The staff is so friendly and nice.
Love the customer service they are amazing!!!! And they lady that’s behind the counter was the boom love them!!
Rebecca and Bill were super to someone who lost their keys! Friendly, responsive and efficient! I highly recommend this location!
Had a great experience with Rebecca! My stuff was secured and kept in great condition, I recommend this storage unit!
Stellar service. No complaints
This experience was the easiest I’ve ever experienced. Everything went smoothly and the staff was extremely nice and helpful. I was in and out in less than 5 minutes. Thank you guys so much.
Great management and front office, super responsive and helpful. Nice area and well kept building, felt totally safe leaving my stuff here for an extended time (2+ years) and never had a problem. Would 100% use this location again if I need storage in Houston.
Excellent customer service. Bill was very helpful! This place is clean and true climate control!
Bill and Rebecca made the transaction quick and effortless. Facility is large and clean. Will definitely come back! Thanks again!
The service I received from Rebecca and Bill was AMAZING!!! From the moment I stepped in the door I was greeted with a smile and friendly demeanor. Rebecca was very informative. She explained everything thoroughly and was extremely helpful in assisting me in deciding which unit would work best for me. Bill and Rebecca made me feel comfortable with my decision and by the time I left, I felt like I had met new family members. Even you you don't live nearby, this is the location to choose. Rebecca and Bill are AWESOME!!!!!!
This facility is very nice and the manager Bill was very kind and explained everything to me with so much patience. Thank you Bill for all your help.
Great availability and great prices
Very kind manager. He made the registration go extremely smooth
We were in town looking for a climate controlled storage for my Mom. This place was amazing. Bill the manager who helped us through everything was professional, patient and kind with my Mom. The facility is very clean and just what we needed for her. I cannot say Thank you enough to Bill for all his help.
Bill made my check-in super easy and I’m happy to report the property is clean and there’s plenty of dollies to use. Honorable mention to the coolest AC in town. Glad I chose this storage service.
Dania was an amazing help on Saturday when we went she was very informative and helped My mom and I out a lot ! I Recommend this place to store super clean restroom, lobby, and office were spotless !
Dania has taken this place to another level. She’s communicative, responsive and helps our long distance lives. Appreciate that our things feel safe and secure on Center St. Thanks!
Dania and Russell were extremely helpful. They explained the whole process on how to start my rental and what I need. They also showed me different unit sizes to see which one worked best for me. They were very helpful will recommend!
It's pretty good..
It was great experiences with Dania. She was so pleasant n very helpful. I was so glad she was there to help me.
Extremely clean facility. A very informative and helpful Diana at the front to greet you and help with anything you need. I've had a great experience with this facility so far.
Clean storages super convenient. Amazing Customer Services
Dania was very informative & helpful - felt very secure talking to her about everything & made everything very easy & quick.
Movie in prices was fast and easy. It’s best to rent online because it’s cheaper. The manager, Dania was very helpful and informative. I feel comfortable and safe.
Russel was super helpful and attentive. Fast service 5 star
The customer service was excellent! Russell was wonderful and fast! I was able to get this done in 10 minutes!!!
The place is clean and the staff was extremely helpful and friendly.
The experience was great and very easy. Jeremy was very kind and helpful.
Awesome staff, very easy to get things set up and a great location!
Dania’s customer service was absolutely amazing! She helped me with everything I needed!!
Facility is clean The manager Dania has been so helpful! Has made everything run smoothly! If you have anything questions comments or concerns she will answer all of it! They have carts for their tenants to use ! Which makes everything wayyyyy easier !
Very easy process booking online on a Sunday with iStorage. When I arrived during working hours, Dania was especially helpful. Friendly, professional and up front. She got me into my unit with all of the necessary details as a first time renter. Would recommend!
Dania was very helpful and had excellent customer service!
Dania was very Lovely, Polite, and Knowledgeable. Facility is Clean well organized. I recommend this Storage facility!
I just signed up today and Dania was amazing ! She was super helpful and process was very quick. The facility is very clean and I would definitely recommend . Thank you Dania for such amazing service !
Management and customer service have been excellent here so far. I’ve been able to speak with someone and get an answer every time I reached out to them. This facility has exceeded my expectations in comparison to any other storage companies/facilities I’ve used in the past!
Connie is literally a miracle worker! She helped me at one of my lowest times of life and made my day when I just felt like crying. I don’t personally know her but I can tell you she is not only a hard worker but a genuinely good hearted person. Thanks again Connie for going above and beyond your work duties. 💗
Connie was absolutely amazing. She handled a long line of customers in person while answering phone calls with so much grace and composure. Transitions are difficult for both employees and customers and she made this experience very pleasant. She called me back within minutes and took great care of my needs. THANK YOU CONNIE!!
Connie is a sweat heart that goes above and beyond to help her customers!! This storage facility is a little more expensive compared to others near by. But given the location and customer service I did not mind paying the extra $$ for my storage unit. I would say level (4) has a weird saw dust smell. If someone could spray some air freshener up there that would be fantastic lol.
The storage facility is clean, maintained, and well managed. My job has brought me to Houston, and I quickly discovered that Houston has hundreds of storage facilities, which was beyond overwhelming. iStorage was our third stop after doing some research. After viewing the facility, along with wonderful service from the staff, we decided to look no further. We are now proud customers of iStorage, and strongly recommend this facility to anyone in the area looking for safe, affordable, and well managed storage.
This facility is great! The manager was so helpful and professional. I would definitely recommend them to anyone I know.
Connie is very easy to deal with.
I love this facility. They are always professional and courteous. The grounds are well kept and welcoming. The manager is a rock star! she makes visiting the facility a pleasure.
I like Connie. 🥴 OMG she’s so friendly and down to earth. We need more Connie’s in the world!!!
Connie gave me a tour , it was wonderful!
Took a tour today andConnie was gem, really helpful! Really great personality!
Came in the facility and Connie was very knowledgeable and professional
Conie is amazing thanks for all the help, really nice gentle and respectful
Connie at I-storage/proguard was super helpful and got me taken care of really quickly.
Clean and friendly
Friendly staff, clean facilities and clear cut requirements for rental and closure of contract. 10/10 would recommend
I have been utilizing this storage unit for years. Arlene and Roger are extremely helpful and they respond to emails/calls quickly. The facility is kept cleaned and I have never had an issue in the 7 years I used this storage facility. Upon moving out, Roger wished me well on my transition to a new city and made the moving out process easy.
great owners, great customer service. secure storage, clean facility
I was very happy with Mr Mitch and Mrs Connie. They helped me get my units when I needed to store my items. Yet I am so appreciative of this storage place that my locks were not cut off when my rent was late much like other places I have stored items. Paying $20 for a lock Everytime they put your unit in auction doesn't help especially during these hard times. Thank you so much Mr Mitch and Mrs Connie. I still have another unit there and I know it will be safe.
We absolutely loved the location, the safety, and the friendliness of the staff. We would definitely recommend using this facility.
Arlene and Roger were so helpful in explaining all policies and procedures of rental storage space . Friendly and great w follow through ... roger left me a phone message when my payment was frozen and I was denied access . We worked together and got resolution immediately. So happy I chose a reputable place with the best staff in town . Will hope they are still here when I return to Houston in a few years . Dr Gita Meshri
Great facility! Secure and clean. Eric and Jackie are great managers!
This was the perfect place to store my things in between moves. The staff was always friendly and professional. The location was perfect. Moving in and out was super easy. I was very happy with everything!
Been a customer for over 10 years. Roger and Arlene Parker run a tight ship, well maintained with excellent service. They are a long way from my home, but I would use them again.
Great storage !!
We had a great experience with Proguard Self Storage. The place was clean. I felt safe going there (even after office hours). The office staff was very helpful and responsive.
The facility is immaculate, the safety and logistics after hours are smart. I loved chatting with the managers, they are very good people.
Will be looking for to storing my stuff back here! They always take of me!
The owners are extremely nice and are always ready to help with whatever questions you have. You are treated like family and the storage is externally clean and secure.
It had been a long time since i rented a storage unit, they had a great deal of paying for one month and getting one month free. This facility is staffed by its owners and they were really nice, I mostly interacted with Jackie and she was very helpful too, they let me bring my stuff after hours, I couldnt fit everything in my car on one ride and she watched a table for me, etc. even though I had a unit only for 3 months I would not hesitate to come back again.
The facility itself is well maintained and clean. The rates are excellent considering that the air is conditioned and the size of the units are reasonable for the price they ask. I would use this company again and can recommend this location.
Amazing experience!! I cannot say enough good things about this place. Amazing customer service. Amazing, spotless clean facility. Great pricing as well. Thank you for everything.
The couple that run this facility, Richard & Arlene, are the portrait of professional while also being warm & friendly. The facility itself is clean, orderly and well-appointed. 5 stars. Thanks y'all!
We used the facility for 3 years. Great facilities and people, generous and understanding. I wish I could give more than 5 stars. I’m sad to leave.
Had a great experience. Clean units, air conditioned and safe. I only needed to store my things for 1~2 months in-between apartments, and Proguard made sure this went as smoothly as possible. Thanks y'all for making my life easier!
Very friendly staff and affordable storage prices!
This place is very safe and clean; it’s easy to get in and out of there; and the employees are very friendly and helpful. I highly recommend Proguard Self Storage.
I would definately use again. Beautiful facility and beautiful people.
Just procured a 10x12.5 unit for a pretty reasonable rate. The place is about a mile from home which is very convenient and easy to get to. The access is controlled via a code in the elevator to get you to your floor. After hours you need the code to get in the main door and then again in the elevator. There is no 24-hr access which is unfortunate, but you just have to deal with it. The place is also very clean and the drink machine is only $1 for a 20oz. 😊. Recommended.
Clean and quiet environment. Good security with very nice Staff.
This facility is hands down the cleanest storage location on earth! The management and staff are professional and courteous. Can’t imagine using anyone else in the future. So glad I rented from this location and will again if needed.
Great secure building, super good pricing, and easy loading access.
If you need temporary or long term storage. This is the place! Great location, great security and great rates. This facility is well managed and it has all the conveniences for moving. I used it for short term storage and I was very pleased with everything (rental, check out, security and hours).
I loved using this storage place. They were convenient with a fare price. They also provide an incentive to pay many months in advance. I would definitely recommend this storage place.
I have no complaints about Proguard. The people were courteous and helpful.
Nice storage center.
Owners are great folks. Better rate for small units than others nearby. Facility is always clean and temperature controlled. Rented unit for over a year here and had a great experience.
Great storage place. It has A/C and is affordable plus the manager is really nice.
Honest friendly paople "managment" and its clean well kept. I recommend the to the neighbors 🤗
Great customer service! They made it very easy to get a unit and to close out my unit as well. Overall I was very pleased with my experience. Also though I recommend doing this on off hours, you can get a semi into their parking lot, which made emptying my storage unit very easy.
Very clean and professional, plus friendly efficient service.
Have stored with Proguard at the Center street location for over 10 years - the management has always been helpful and professional and the facility is always clean and wll lit. A really nice experience.
This place is pretty cool. Easy to sign up, month by month billing, clean place and Paul was very helpful.
We had a 10x10 temperature controlled unit for three years. Having access to the unit whenever we needed was very convenient. The reps on site are super friendly and even after hours it always felt safe and secure. Highly recommended.
Buena ubicación
Great climate controlled storage place; however, prices are higher than average.
very neat, clean & affordable prices.
We've had our personal things stored at this Proguard Self Storage for about 7 years. We started out with a larger unit, moved to a somewhat smaller unit and then finally to a 10X10 unit. We've always had good service, the facility is always clean and well maintained and the location is convenient. We've finally downsized and no longer require a unit, but Roger and Arlene have been wonderful. Thank you. - Linda T.
This place is awesome. Extremely clean. Never any break ins. Great price. And Mgmt is unbelievably helpful. Nice safe location. If you travel out this is where to store your valuables.
Arlene & Roger made me feel very welcome. This is a top notch facility.
Really great experience. Dealt with Kevin for both move in and move out. Very easy and straight forward process, highly recommend them!
Roger and Arlene were always super helpful and I enjoyed working with them