Great customer service. Clean place. Great people

Very easy process and Bill was the super friendly gentleman at the desk!!

Manager is very friendly and professional. He goes out his way to keep you informed on your unit. I have no problem getting in and out of my unit, area is clean and I feel safe when I’m there.

Good clean place. Good service

The associate is very helpful and he always asks if I need help with anything. He even helped me move a piece of furniture. He is very friendly with customers and does a great job overall!! Thank you 😊

Very helpful when I need it. Great storage facility

Very good air-conditioned storage. Mr. Bill is very kind.

Oh my after a long road trip I first made reservations with another storage unit and it was absolutely an horrible experience, I could not put my whole life in there, I mean everything I own would have been destroyed and infested. So I went back online and search for another place and this one caught my eyes and baby when I tell you it dud not disappoint it was more than I expected being that it was a last minute thing. I’m absolutely satisfied the unit was clean and free of infestation I loved it. I will definitely recommend them the service was fast and reliable a walk in the park. Will for sure use them in the future if ever needed again. If I can give more stars it’ll be 100 💯

Very pleasant to work with

I recently had the pleasure of using iStorage. From start to finish, their service was top-notch. The team was incredibly helpful and responsive. They answered all my questions promptly and made the process of renting a storage unit seamless.

Bill was great! Made the process easier than going online!

I recently used this place for storage, and it was excellent. The security measures were top-notch, with 24/7 surveillance and gated access. The location was convenient, the units were clean, and the staff was friendly and helpful. Plus, the rental terms were flexible and competitively priced. Highly recommend!

The people were nice and helped me find a spot for my things. The place was clean and safe, so I felt good about leaving my stuff there. The price was good too, not too much money. I think everyone should use this place for storage. Highly recommend!

They are professional and friendly Highly recommended

Always great prices and family environment, I use the storage unit off Franz and 99. Bill is always there and always has a smile great company, I wish I used them years ago.

Very professional and the price was less than I figured for the storage space.

Just wanted to give Bill a huge "thank you" as he made transferring from one unit to another very smooth and was extremely polite! He was such a blessing to us.

Update : They have a new manager : Bill He is always very helpful and has great customer service. Thank you for the great experience when I decided to rent out a unit as well. This place is great and E building is always clean ! Quinn was such a great help when my boyfriend rented a 10X10 unit. He ensured our move in was smooth and assisted with any questions we had. The grounds are kept up well. Thank you for the excellent customer service !

After a very frustrating experience at another location, Bill at the iStorage at 23014 Franz Rd saved the day. After explaining the situation, Bill quickly showed me what he had available and got me set up. Bill is EXTREMELY helpful and friendly. I would strongly recommend working with Bill at this location. Additionally, the facility was clean and I felt very comfortable storing my belongings there. The Area Manager also called and promptly addressed the negative experience at the other location. Big thanks to both of these guys!

Very easy to book on line. When I called with a question I talked to someone that was very friendly and helpful.

So far, so good. Very friendly and helpful staff. My only issue is the expense. $316 a month is a bit expensive.

Very nice customer service. VERY CLEAN!

Valerie nice lady

Valerie made the experience super simple and easy as well as super nice about showing us the different storage sizes! Definitely recommend!!!

Valerie is very helpful and great customer service.. Thank you Valerie!

Had to rent a 15 footer for a quick haul. We were attended to very quickly and professionally by Valerie. She was very sweet and nice to deal with.

Your representative at the Franz Rd., Katy, Tx was helpful, informative and courteous. The unit is easily accessible and clean. Had no issues in bringing in items for storage.

Absolutely wonderful experience. We were helped by V.Schaub and she was extremely patient as we decided what was best for us. I will definitely return if we ever need another storage after this rental. Will definitely recommend.

Very clean facility and helpful staff. I definitely would recommend and use them again.

Wow! Mike was great! He helped me sign the lease and setup! Thank you!

Great quiet and clean place.for keeping your stored items.

Front office and storage units are kept clean and cool for the temperature controlled units. Wasn't aware that I had issue with auto credit card payment and they waived late fees. Thanks for acknowledging that I have always paid on time! Much appreciation!!!

Frank saved me money by educating me on what was best as far as renting a truck. His honesty may have costed a few dollars for his company but he has earned his company my future business and recommendation to all my close ones to come here for their moving and storage needs. Thanks Frank! Give this guy a raise and a promotion immediately.

Very close to my home, great service, easy access and great pricing! What else could you want. I really love the fact that I was able to do everything online and was emailed a code to get in my storage unit quickly . I received a welcome call from the manager and they provided a lock so that I could store my items safely.

Awesome company.. Chelsea is the best!!

Great people The place is clean

Fair prices very friendly and helpful staff

We had no real problems during the time my items were stored at this facility. I will say that when I went to move my things out I noticed many mouse or rat droppings all over my items. It appears no measures were taken to deter rodents coming in. With that big field next door it doesn't suprise me that pests could come in. All other facilities I have stayed at have always taken steps to deter rodents and bugs. This is the reason for only 3 stars. The building and facilities are nice otherwise.

Well taken care of units. Easy to formalize a contract. Fair prices.

I really do like the storage place, and the different personnel, but the book keeping of automatic payment has been off since the pandemic. The people you talk on the phone will be willing to help, but I actually had to go into the office and Ms Koomce was very nice, understanding and accommodating. I will see when next payment is due if my problem has been resolved.

Clean nice storage. Office people very friendly

I think Storage Plus of Katy is a real value for your money. The office staff have always helped me with my storage needs.

Mr. Shelton Glenn was very knowledgable of products offered, unit sizes and locations. He was pleasant, patient and curtious and just a joy to lease from.

The staff is very friendly and helpful. They go over and beyond to accommodate their customers! I highly recommend this place to store your belongings, the security is great with 24 hour security cameras and it is well lit at night.

Outstanding Service and willing to work with you if changes arise! Very polite and helpful getting information on other Services around town! I will use them again if need be!

Was very impressed with the level of customer service at this location. Bree was great!

Very kind and warming management staff. I always love when I come inside the office.

Very good. Convenient. Easy access! I really like it. Also Good prices.

I love the staff here! Who knew you’d be able to find such great customer service at a storage facility. They made my stressful move easier, very informative and extremely kind. Thanks guys! Keep doing what you’re doing!

Best prices in the area .Breanna was very sweet and helped me with everything I needed.

I just got a storage here and Breanna helped me find a unit right near a outlet which I needed to check my equipment before going to my next event. She gave me the best price and a good discount.

Love it here. They are the best storage location in the area and will answer any and all questions you may have. They’re professional, reliable, friendly, and so helpful! You won’t ever regret using their services. I won’t go anywhere else.

Very affordable and great customer service.

Best service ever 🙂

Welcoming, friendly, professional staff. Brand new, clean, great 3 month rates

Super friendly staff, and the office is nicely done, area is safe and secure. Will be using this facility in the future. I do suggest stopping by and checking it out, and while your there grab a drink and let the team help you with the moving process.

Since the place sold and the new owners came in everything has been honestly pretty good for me. Construction was tedious and long but the property definitely is better than before. My experience with the employees has been fantastic as they are knowledgeable and friendly despite constant construction. I look forward to keeping a few units with them since everyone is helpful and would recommend them to anyone that I come across looking for storage needs!

Storage Plus of Katy is a Beautiful property, with the large expansion that was just completed it has grown. The manager is a delight and very helpful! If you looking for storage is Katy make sure to stop by Storage Plus of Katy and let them help you find your perfect fit!

Good place good staff

Best storage place

Clean storage units at great prices.

Never any issues. Mr. Patel is a very nice gentleman. Prices are fair and reasonable.

Very nice service from Mr. Patel.

good customer service and great price