iStorage Facility at 24620 Franz Rd in Katy
Office Hours
Sunday
Closed
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Access Hours
Sunday - Saturday
6:00 AM - 10:00 PM
About this Facility
iStorage Self Storage Facility at 24620 Franz Rd in Katy
About this Self Storage Facility on 24620 Franz Rd
Are you looking for a self-storage facility near you in Katy? The iStorage Self Storage facility at 24620 Franz Rd is the right solution for you! Our facility offers a wide variety of features so that we can meet any of your storage needs. With a location near the neighborhoods of Katex, Williamsburg Parish, and Lakecrest, you'll also be able to access your belongings when you need them! Call or reserve online today to experience the best in self storage!
The climate-controlled storage units we offer at iStorage Self Storage aim to maintain the temperature within reasonable limits, preventing it from rising or falling excessively. This feature is valuable for storing items sensitive to temperature changes, such as delicate electronics, artwork, or essential documents. These units are an excellent choice for individuals or businesses who need to protect their belongings from excessive heat or cold.
Vehicle storage at iStorage Self Storage caters to various vehicle types with our parking spots options. The parking spots are spacious enough for larger vehicles, including boats and RVs. Whether safeguarding or storing your recreational vehicle or finding a secure home for your car, our facility is equipped to meet diverse storage needs.
iStorage Self Storage on 24620 Franz Rd is all about providing safe storage for your belongings. From 24/7 security cameras located all over our site to electronic gated access with keypad entrance, a fully fenced facility and well-lit common areas where you can pack, arrange and store your stuff, iStorage Self Storage has thought of everything to help keep your belongings safe and secure.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units come in sizes such as 5x5, 5x10, and up to 5x15, catering to various storage needs. The 5x5 unit, ideal for those with less to store, can accommodate items like a dresser, a small bookshelf, and several boxes, similar to what you'd store in a small closet. For those with more to store, our 5x15 units are like a walk-in closet, spacious enough for a sofa, mattresses, and many large moving boxes, perfect for items from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Claudia Fernanda Martinez
From Google
5.0
🤩🤩🤩🤩👌🏼
Chris Preza
From Google
5.0
Great customer service. Bilingual also. Hablan español
grace preza
From Google
5.0
customer service is great! very helpful, patient and bilingual!
Gordon Fielder
From Google
5.0
Amazing service!
Zeny Hernandez
From Facebook
5 star service, customer service is awesome. Mr. Raymond is so nice and very helpful
Halen Cloud
From Google
5.0
Raymond was very nice, formative, and made sure that we had everything that we needed. Due to the customer service, I prefer this istorage versus the other one not far from here. This location does have a big pot hole by the keypad, and the roads are sloped at an angle. The passageways are narrow. But I can't really complain because it doesn't affect me personally. For others, it might
Tony TOPS
From Google
3.0
Expensive and place very tight to get around. Entrance exit its a single lane in and out. Not sure why
Angela Chiapetta
From Google
5.0
Great customer service. Raymond is very helpful. He showed us around and helped us pick a nice unit. I would recommend this place to a friend.
Jeffery Davis
From Google
5.0
Mr Raymond has Excellent customer service
Gary Penney
From Google
5.0
I'm not new here. I rented a parking space years ago from a nice lady Naomi in the office who was transferred to a new location. I recently left and returned and I really like that the nice Christian man Raymundo in the office gave me my old space back and he has become a friend as well. We share ghost stories when he's not really busy. Y'all like good service? Come talk to Raymundo on Franz. He has been fantastic in every way including protecting my property.
Evelyn Donkor
From Google
5.0
I was looking for a storage space closer to my house and came to istorage at 24620 Franz road, I met Mr Kase and he made me feel at home and very comfortable as well. He took his time and explained everything to me and he was very friendly as well, he is very respectful and appreciated my business, I really want to say thank you Mr Kase .
Josie Garcia
From Google
5.0
Experience went fine with the help of the worker Raymundo. Was able to answer my question very friendly demeanor. Location is great very private and secure. Also the area was very clean no debris.
Lil B
From Google
5.0
I recently had a great experience at iStorage, thanks to Raymondo. His exceptional customer service made the process easy without any trouble! He was knowledgeable, friendly, and went above and beyond to help me find the perfect storage solution. The place is clean and well-maintained, which added to my peace of mind. I highly recommend iStorage and commend Raymondo for his outstanding support!
Angela Galvan
From Google
5.0
I had a fantastic experience with Raymundo when I was looking for a storage room. From the moment I walked in, he greeted me with a warm smile. He listened carefully to my needs and budget, guiding me through various options without any pressure. Raymundo's patience and knowledge made the process so much easier. Thanks to his assistance, I found a storage room that fits my requirements perfectly. I highly recommend Raymundo for anyone seeking friendly and expert help!
bershard alford
From Google
5.0
My attendant Mundo, was courteous and very knowledgeable! The facility was clean and organized. I was set up in a matter of minutes with my storage unit! I would definitely recommend this facility to all my friends and family! Also kudos to the owners for hiring such a nice and professional person like Mundo, I wish I got this type of experience at the previous facility.
Patricia Cristales
From Google
5.0
Mundo was extraordinary in helping me find a unit that fits all my needs and was just so patient with my son that is not only on the spectrum but has very high adhd. Would definitely recommend this location and manager. Thanks Mundo I really do appreciate all your help.
B G
From Google
5.0
Had such a great experience at this facility. Mr Rendon was a great help in picking the perfect storage unit for me. Great personality and very knowledgeable
James McLin
From Google
5.0
10-04-24 Raymond was very helpful and Knowledgeable today helping me get set up with an appropriate storage unit. His professionalism was highly noted as he made the process very easiy. Thank you for the job that you do.
Johnnie McLin
From Google
5.0
Raymond was very helpful and did an awesome job getting us the unit we wanted. I recommend I storage to anyone needing storage
Hernan Toro
From Google
5.0
Mr Raymond gave me and my son excellent customer service to me and my son . Best service around.
erika valdes
From Google
5.0
Excellent customer service, Raymond was very nice
Bob Jiang
From Google
5.0
Best rate you can find in the region. Nice property manager down there as well. Anyone looking for a storage area should come and take a look at this location
wiliena johnson
From Google
5.0
This business deserves more than five stars!!! They staff is amazing will go over and Beyond for their customers and that’s what I have been experiencing since day one.
Nice
From Google
5.0
Good
Wiliena Johnson
From Google
5.0
I am very happy. I chose iStorage to store my three bedroom home. This Spanish guy at work in the office was so understanding patient very professional and helpful He explained everything thoroughly. I am very satisfied with the service and experience that I am experiencing with iStorage.
Ken Pouncy
From Google
5.0
Mr. Raymundo is absolutely outstanding! He made for an absolutely awesome and seamless experience! Perfectly met my needs and expectations. Many thanks!
Dale Moonie
From Google
5.0
Reasonable pricing and very friendly people Case is the manger onsite very helpful and honest.
Chanel Jones
From Google
5.0
Great service. Affordable Also a convenient location
Josephine Olmos
From Google
5.0
Great customer service and very informative. Raymond has very good customer service behavior
Todd Cannon
From Google
5.0
Raymond...the manager creates such a great experience for me as a customer. I really recommend this storage location, and I truly appreciate the hospitality by the property manager making sure all my needs are handled. 🙏
MARK Horner
From Google
5.0
Awesome!!!
Monica Ruiz
From Google
4.0
Great customer service. I had a great experience with the property manager. He was very helpful and was able to answer all my questions.
Tammy Lanum
From Google
5.0
Raymond is so sweet and amazing, thank you for having a great person at front desk
JO Jo
From Google
5.0
Raymond was extremely informative. In no time, I was able to rent a storage room and the whole process was easy and quick. Raymond made sure to check the storage room for cleanliness and informed me that if any questions would arise to let him know. He was very helpful and kind.
Greg Hall
From Google
5.0
He did a great job Thanks
Raysol Transport Inc
From Google
5.0
I been with Istorage since 12/2020. I was not happy with the previous manager, she was never available and was very rude until Raymond came alone, the new manager at the located at 24620 Franz Road, Katy TX. Raymond has an incredible customer service skills. He really cares to help one. When I call him I leave a message he returns my call within 30 to 45 min or less. That never happened before.. It make a world of difference. Because him I decided to stay until I no longer need to storage my items.
Cici Sal
From Google
5.0
Kudos to Raymond for his professionalism and all his assistance in my storage/U-Haul needs.
Jimmy Anwar
From Google
5.0
Super friendly and helpful staff.
Mauricio Mendoza
From Google
5.0
Good service en price.
otis todd
From Google
5.0
Great staff , very helpful.
Diana Au-Thornton
From Google
5.0
Awesome customer service, very kind and efficient. Mary was extremely knowledgable, personable and friendly. She represents this business well.
A. Foley
From Google
5.0
Easy to use
Suzanne Sbarbaro
From Our Website
5.0
Excellent service office is friendly and SMILES. BEST PRICE IN THE AREA FOR STORAGE .
Missionary Carlett Ministries
From Google
5.0
Excellent service. I'm super blessed to be able to rent a space with dear people. Very grateful! 🙌
Suzanne S
From Google
5.0
Great storage great employees
Aida Edwards
From Google
5.0
Na’omi Santiago was always very helpful courteous, professional and very prompt to communicate and respond to our needs during our stay with 3 8x20 storage units. She made the experience worthwhile! Thank you!
J Clift
From Google
5.0
This place is the BEST storage facility I have ever used in all of my life. No contact reservations, spotless and quiet. I recommend this facility to everyone. The office is very respectful and courteous.
Eileene Plummer
From Google
4.0
We toured the facility during the week, signed up for a room online, and moved in on Saturday. Unfortunately, the 10x10' room we reserved was incorrectly described online, as we found out when we checked in on Saturday. Fortunately, Elisa (sp?) recognized the error & found us another, larger room, for which she charged the same rate due to the error. Elisa was pleasant, easy to talk with & understand, and knowledgeable. She redid our lease in no time. The temp in the building with our room was nice, and the room itself was clean. So far, so good...
Veronica R
From Google
5.0
I was greeted right away very nice n helpful Naomi she. She showed me around n helped me alot thank u for having a wonderful front desk worker you hardly find them around
Kendrick Sibulo
From Google
5.0
This was my first time checking out a storage unit and I was recommended by another customer. Naomi was very professional and provided great customer service and was very knowledgeable about the business. I was pleased with my experience at this location and thought it was kept up very well. Once I am ready to gather my belongings for storage I will most definitely choose this storage location. Overall great location and amazing staff.
Santos Rodriguez
From Our Website
5.0
So far so good
Joe Myrick
From Google
5.0
Friendly, informative and helpful staff. Rented and paid for the unit over the phone in just a few minutes. Would have been ideal to do it all online, but they were so helpful, I still give it 5 stars.
Erica Mitchell
From Google
5.0
This facility was very clean and well kept. The customer service was excellent and helped me with all of the information I was needing.
Sam Wilkins
From Google
5.0
Amber you’re the best! Thanks for going above and beyond in helping me.
Cindy Tipton
From Google
5.0
Have to say if you’re looking for great customer service, this is the storage place for you. I’ve been a long time customer & ran into a couple of snags where I had TWO employees go out of their way to help me. Thank you Heidi & Gayla (District Manager) for quickly fixing not just one issue that popped up, but Two. I had double the help & each issue was handled in a matter of minutes. Not hours but Minutes!! You’ll get great treatment here. Stop looking. Iron Guard storage in Katy is your place! Thank you ladies. ❤️
BRYAN THOMAS
From Google
5.0
Helped a friend move her things into a unit .
BIG SHOW
From Google
4.0
Good prices
Sarah Scott
From Google
5.0
Great customer service Amber and Alex both are quick to solve any issues that may come up love the company!!!
Ruby Williams
From Google
5.0
What great customer service. Had a small problem and Amber was quick to the rescue to make sure I had everything I need.
Wayne G
From Google
5.0
Real easy and quick!!
Elbanix
From Google
5.0
Great custimer service!!!!!
Justin D
From Google
5.0
Staff here is friendly, the storage area feels secure and is well kept, although the monthly rate has doubled it is still a fair price compared the the other storage units in the area. Online payments, in person or over the phone makes paying the monthly fee quick and easy. Cars, trailers, campers and boats are able to be stored here.
krystal nalesnik
From Google
5.0
GREAT CUSTOMER SERVICE! never flooded and my unit was on the end cap.
Audra Ferguson
From Google
5.0
Michael is always so nice and helpful. I feel like he cares about helping people and wants you to be happy. He's always got a smile on his face!!! I highly recommend Iron Guard for any one who needs a storage. They have the best prices out there!!!
Sandra Moore
From Google
5.0
Very nice and secure storage facility. The property manager, Mike, is outstanding! Convenient location as well
Jim Riley
From Google
5.0
The customer service was excellent. I parked my travel trailer there. It was outside and no one messed with it. Totally pleased with my experience there. I would use them again.
Hope Hill
From Google
5.0
Great Service
Fabian Navarro
From Google
5.0
Great and friendly service
Chad Wilson
From Google
5.0
Great place
Mike D
From Google
5.0
I have been a tenant for several years and continue to be pleased with the security, safety and quality of the climate controlled units. Mike has always been available at any time to answer any questions and assist with any help I may require.