iStorage Facility at 5335 E 5th St in Katy

Kade was very helpful in finding what we needed. Glad we chose this spot.

I highly recommend this facility, especially if you get to work with Kace!

Beverly was so amazing at helping us and informing us with our new unit purchase! She was outstanding!!!

Signed up online with ease and accessed the unit with ease. Great price for my tiny unit.

IStorage has been great. The local office attendant Beverly as well as the corporate office that answers when they’re out are all fantastic! Store your stuff here.

Ms. Beverly is always very professional and very helpful.

One of the best experiences looking for storage units in the area. Beverly was attentive informative and kind. She answered all my questions and gave me great insight for storing items. I will be renting from istorage as their customer service is stellar compared to others in the area.

Great service, very affordable and excellent attention.

good prices and out of the way location.... safety and secured!!! Friendly

Yesterday I visited this facility to book a cube to keep my car . The manager Beverly made my job very easy with her proactive help and right information followed by location visit . My sincere thanks and appreciation to her completing my request successfully and in a short time flawlessly .

Beverly at the front desk is always so helpful! We have always had a good experience renting here.

Have used this storage facility multiple times for various reasons, even have my company work storage here. Wonderful staff, always very friendly & helpful

Great customer service! Definately recommend this spot.

Beverly was very helpful find the right storage spot, she is very pleasant and respectful!!!

Beverly was very kind and helpful, she let me look at multiple different size units and even gave me a golf cart ride to check them out when it was over 100 degrees outside.

The lady at the Fifth Street location in downtown Katy is courteous, knowledgeable, and knows the site.

Great price for storage and good quality service

Staff was very professional and knowledgeable about the process and rental of spaces.

Buen servicio

best service happy nice lady help us out very happy

I really appreciate you all! It’s a great facility & you took great care of me when I was relocating down from Virginia! 5-⭐️

Quick and Easy process. Katrina O. was very friendly and professional. She made the experience very pleasurable

So fast and easy plus friendly services. Ask for Katrina she is the kinds one their. She will get things done with a smile. NO BS

The lady that works there has very great customer service and she did a fantastic job with helping me figure things out she made it feel like home

Great customer service! Process was very quick and easy. Had exactly what I was looking for.

Perfect location close to home. Katrena help find us storage and quickly got us on rental plan. Clean and safe

I had the pleasure of working with the location manager Katrina she was very helpful and professional one of the best customer service experiences I’ve had in a while this location is highly recommend

This is an excellent storage facility, the customer service I received from Katrina inquiring about renting a storage unit was very insightful 👍

The customer service at this facility is fantastic! Especially Katrina, she helped me out the most. Katrina has A+ customer service! She also has a great work ethic and many can learn from her! I now own 2 units from this location. I highly recommend IStorage for your future needs.

They were able to get me set-up with a unit in and out in no time at all. I called around to multiple locations in the area and their pricing is very reasonable. The facility is nice with security cameras and gate access. Erin, one of the managers here, was one of the nicest and most helpful people you could find. The customer service experience was amazing and I highly recommend this place.

Facility is well maintained, staff is VERY helpful and definitely looking to help others but unfortunately they did not have a unit available that I was looking for. On the wait list waiting to see if the unit becomes available.

Great storage place price are great!!

Secure location, reasonable rates, courteous staff. Try it out!

Went to pay my mother's bill. Very nice people.

Chris Hayes is the epitome of a professional person. He’s very helpful and shows that he cares about taking care of customer’s. I would highly recommend Mr. Hayes as management material. It’s a breath of fresh air to know that people like Chris genuinely cares about customer service at a high level. Thanks Mr. Hayes for being a professional.

Great service from great people. Thank you Janet and Chris!!

Set an appointment for a storage. Quick and easy online. Went in to get the storage unit and fill out paperwork. It was all fast and easy. Guy there was nice and friendly. Place is clean and very affordable.

I reserved a unit online, and got a discount for doing so, that's plus #1. The gentleman (Frank) working in the office was professional and helpful, go it done quickly.

Frank is a great person. He knows and understands how to deal with people. He is the type of person that i would certainly recommend to any business. If your company continues to hire people like him you'll be very successful. It's a pleasure to see a young man who knows how to run a operation in a professional manner.

I have been at this storage facility for 4 and half years. New management took over and have upgraded the property. Very friendly and helpful staff. I recommend talking with them and give them a try.

Office staff is very friendly!

Had to rent a couple storage units super short notice and decided to give my business to Erika over the other places I went to in Katy. Place is really clean and I liked that the street it’s on isn’t as busy as other streets so it’s easier to get in and out of with a trailer. Another nice perk is it’s in Old Katy Police Jurisdiction and everyone knows the Old Katy Police don’t mess around so it’s a lot less likely someone will be trying to break into my units. Great place. Great customer service.

This place looks better every time I come visit. Wonderful staff.

This facility is beautiful. All of the upgrades make storing here a pleasure. The new company knows what they are doing and make things easy. The manager Jenn is one of the nicest people I have met. I highly recommend checking the place out.

Won't find a better price or level of customer service anywhere in the Katy area.

This Storage area is helping out our local Post 9182 VFW with storage while we as members still wait for a place to call home...

It's a nice place to store your belongings and the owners are very helpful

The storage place of katy is a great place to store my stuff. The owners and managers are very friendly with that small town charm. The storage units are clean and easily accessed. I highly recommend The Storage Place of Katy.

Loved doing business with Coy, good people