Kelly was great, awesome customer service.

We are very pleased with the stall and the facility. We have been there over 8 years and always felt secure. I would recommend SecurCare Self Storage to anyone who needs storage!

Warren is the cool guy laid back and is always there to help you can't ask for much more than that out of an employee let alone a person. Me and my girlfriend had a great experience with our stuff being taken care of with them I highly recommend

I have on occasion, not locked my storage properly...That being said the facility on HWY 80 i Longview routinely walk the property keeping it safe and have called me out of courtesy with a keen eye to inform me that my unit was not properly locked which has saved my belongings more than once from being compromised or stolen! In my opinion it is the best priced and the safest facility you can trust in Longview,Tx!! The staff are very polite and

Kellie was great and very helpful

Kelly was amazing and pleasant great customer service

We were displaced by a fire at our home. Warren helped us find a suitable storage space for our belongings at the time of the incident. Space was the perfect size. Now that the restoration company has finished with our other belongings, we will be needing a larger space. Warren changed our arrangements so that we can move our things over to the larger space. The restoration company will begin moving the restored items to the larger storage space next week. His expertise in sizing and help with the paperwork needed for our insurance company took a tremendous weight off our shoulders and saved us money. I recommend seeing Warren at SecurCare if you are in need of concerned and caring service with a peace of mind.

Brian was super helpful . He helped me out tremendously an I am forever grateful . Tysm it’s a great place to store your things 😊

I have rented for eight years here. Staff is friendly and courteous. My things have been safe, dry, and pest free. I recommend this facility based on great personal experience.

I am thinking about transferring to a smaller storage space. I stopped by the office there and Brian talked me through the process. He gave detailed information and asked me some follow up questions to get a better understanding of what I was looking for. I will most likely transfer after the holidays. Thank you very much.

Experience has been overall great, however, I came to your facility today (have climate control storage). There is a unit two doors down that is pouring water out of unit and no number to call and employee is on lunch. There’s no way to let anyone know of this situation. No emergency management number. Nothing.

Brian is very helpful and knowledgeable. The facility is clean and well-kept. Looking forward to doing business with them!

I have several units throughout Longview and Brian is always a delight whenever I see him.

Easily the best storage facility I've used. Brian was especially helpful in getting it all set up! Will recommend to friends.

Great experience . Very Protected property . Highly recommended

Kellie has always been really helpful has always worked with us. Reasonable prices. Really good people would definitely recommend.

Warren and Kellie were great helping us with our storage unit.

I got great service from Kellie today when I paid my storage fees .

Kelly was super friendly and super helpful so glad to have her assisting me ! 10/10 !

So far so good. I feel like my stuff is safe. Ive had this unit about a year now.

Great customer service from Kelly

Warren is a nice guy to work with he's nice and friendly.

I accidentally came to this location of this franchise. During my distress, my front bumper broke, fell off and I was in a complete panic. Not only did Warren figure out and direct me to the proper location where my things are stored at. He also stood out here in the 105° Son and fixed my bumper for me. He tied it in and he made it drivable for me to go home to my kids. this was the best customer service that I’ve experienced in such a long time. Brian at the desk was also so patient and understanding. I highly recommend this storage facility. These are very good people that work here!!! They deserve 10 stars, especially Warren!!!

Warren and Brian were great help with assisting me in finding the right size storage unit!

Clean and well maintained. Kellie was extremely helpful today checking on something for me when I was unable to stop by. Another employee was very helpful several months ago when I had another special request that he addressed immediately. Very good facility with helpful service.

Kelli was really great with her finding the storage that I really needed bi would recommend her to anyone. She is a great asset to your company. Thank you. Cherry Cox.

I have really enjoyed my experience with SecurCare handling all my storage needs. They are response to any issues or questions you may have concerning your unit. Today I got outstanding customer care service from Kelly who was on-site today, and when I told her about my light being out in my unit, she got right on and was having the issue taking care promptly! Very impressive and when I got back it was fixed! Thank you, Kelly for terrific customer service, but she did everything with a smile! This is the place to come for all your storage needs!

Warren helped my brother and I get a storage unit in less than 15 minutes. He was nice and helpful and I highly recommend using them for your storage needs.

Best place , best customer service!

Really have very nice clean storage spaces. Warren And Kelly are very nice people. THEY GIVE EXCELLENT SERVICE with a smile. The property and the storage spaces are kept very clean. You really will enjoy storing are 3400 East Marshall.

They are helpful and call if any issues so your aware...Clean

Staff is very helpful, had no issues with the unit!

Great job!

THE SPACE IS NICE. THE PEOPLE ARE HELPFUL. ITS CLEAN AND SMELLS GOOD AND THE LADY THERE, KELLY WAS VERY HELPFUL WHEN I NEEDED TO SEE THE SIZE I WANTED TO RENT. ILL ALWAYS USE THIS COMPANY.

When I moved I needed storage unit got too big unit only one available at time started at $99.00 month now it's getting close to double that amount

Excellent site the manager Warren Lemons is an awesome guy takes care of his customers.

Super easy to rent online. Very friendly in person and very helpful

I had a great experience with Zoey at the E Marshall location. She was very helpful and answered all my questions! Highly recommended!

Janice made renting of two storage units so easy!

Janis was very professional, helpful and courteous.

Awesome! Fast and reliable storage Janis is awesome as well!

The staff were all great and very helpful in finding the right size unit I needed. The property was kept on good shape and I felt all my belongings were safe and secure.

I LOVE THIS PLACE. JANICE AND ZIEY ARE SO PROFESSIONAL

Close to home and secure. Thank you

Friendly, courteous and professional and efficient

The website was very easy to navigate, and you had many options available in the area. I'm setting up storage during a move, and it was easy. We haven't been to the unit yet, but so far, so good.

Move in was so simple. Just had to show up and put in the code. I did everything online, the manager is super sweet too!!! :)

Mrs Michelle was awesome very kind and help me with everything I needed.

Everyone me was very helpful and have great customer support.

Absolutely great place to rent a storage unit! MS Michelle goes above and beyond assisting with your needs. Will definitely use again if I ever need another unit. 💖

Always the best place to go

Everything went smoothly from viewing the storage spaces available to getting the contract signed. Best staff ever and the best experience ever with a storage facility. Thank you!

Super friendly and knowledgeable. Michele knows her units best! Great customer service. Quick and easy set up, I was moving in within 10 minutes!

very professional and a clean site.

totally great

This storage place is absolutely amazing. I’ve had my unit for a little over a year now and Michelle is by far the sweetest and most helpful employee I’ve ever encountered when dealing with storage units. She goes above and beyond for all her customers and is always helping my little family any way she can with a smile on her face and a positive attitude! Literally cannot say enough great things about her!

Great customer service and super friendly!!!

Clean property with great customer service with Michele and Skylar! Thank you for making it a great experience!

Mitchell was a huge help, It too her no time at all to find the right storage for me! Highly recommended 👌

Michelle Wood makes me feel like I am the most important customer. GREAT CUSTOMER SERVICE!

Michelle was absolutely amazing. She made me feel like I really was appreciated as a customer. She was welcoming and friendly and really helped me out. She didn’t make me feel pressured to buy something I wouldn’t use, and that’s what made me choose this location. If she had pressured me to buy something too big, I would’ve gone somewhere else, but she accommodated my needs and really helped out! It was honestly the best experience I’ve had with this kind of thing, and I couldn’t applaud her enough. Thank you, Michelle, for being so helpful!! You’ve earned a loyal customer. I’ll be using E Marshall Ave. SecurCare in the future. You’re the best!

Spoke to Michelle about renting a storage unit and she was very helpful and professional. I like doing business with people that care about their customers. Thank you Michelle!

The service I received here by Michele was great! She was extremely helpful and patient with me with the questions I asked. Definitely recommend this place!

Michelle made the process of getting my unit very fast and easy

The facility is neat and clean. Michele is always helpful and knowledgable. I highly recommend this storage facility.

I was looking for a unit and Michelle was so helpful! I wound up not needing a unit after all, but if I need one this is my choice! Even knowing I might not need the unit, Michelle was happy to show me around and discuss pricing.

Michele, the property manager, has always been so wonderfully professional. After 18 months I emptied my storage to find no damage from water or any other event you could of found after this long in 1 space. Thank you Michele and SecurCare for keeping my precious belongings safe.

Lovely people fast and easy thank u a lot Michelle

Just got a unit from Michele, and to be honest she was freaking awesome. Even got out in the freezing cold to show me a unit, even with a smile on her face. I highly recommend this place and Michele’s service. She was awesome!!!!

Michele was so sweet! She made the move in process very easy! I highly recommend using SecurCare!

Michele here at self storage here on HWY 80 is very helpful kind and will work with you on any situation concerning your storage

Michele was absolutely awesome! She went above and beyond to help us out!

We have used this facility numerous times in the past, referred friends and family, and are at it once again. Rates are fair, people are friendly, and it’s conveniently located for us. Michele is great to work with!

Nice storage units. A little out of the way, but the prices are better than closer ones I checked out.

Location off of Highway 80 in Longview. Best experience! The property manager, Michele, is so sweet and helpful. Pay is easy and very reasonable each month.

Michelle is Amazing the best service. I have seen in a long time. The property is clean. I am happy to have a storage unit here. Thank you Michelle for all your help.

The property manager goes above and beyond to help. Michele wood is amazing.

Very easy! Thanks Michelle

Michele was very helpful and had everything we needed which made a very hard move an easy one. We thank her so much for making things convenient and our day brighter!!! Love this place!!!!

We found the prices here to be lower than others. I worked with the staff to secure and check in to our building as we were coming in from out of state. They were helpful and friendly! Thanks SecurCare for your help!

I rented another unit and was treated with such respect. It was a great pleasure doing business with you again. Thank you for your service to the community.

Good value; reasonable pricing

Great place good people

so far ,2 weeks into it, we are very pleased with this storage building, people are really nice, place was clean

Account rep was very helpful and acted in a professional manner

Great service!

Went to Securecare to rent a 10x10 storage unit. The person helping us was super friendly and helpful making the rental process very easy. Rented a unit and very happy with the pricing, access and cleanliness of the unit.

Great office staff. Units clean & in good condition.

Beverly —at the College Station storage location on Longmire, was very helpful and knowledgeable. I would highly recommend SecureCare because of Beverly!!

👍 helped a buddy move and was impressed. No clue about the prices tho

Great customer service. Recommend for the prices and service.

We've had a storage unit here for 2 years and have never had any problems. Rates are reasonable.

Good storage great management.

Just rented from them it had very good prices very clean storage sheds the people seemed very friendly.

Beverly did a FANTASTIC job accommodating me and my needs. If you need a storage unit, this is the company to use!

I secured the unit via phone & while on the phone I had them set up auto pay. When I arrived I had to fill out papers & set up auto pay again. But what's more frustrating is that the next month I got a phone call telling me that they hadn't received our payment & we were going to be charged a late fee. To which I replied I'm on autopay. The last said we dont show that butet me look into this for you. Luckily the agent put that I wanted to be on autopay on the first phone call but no one actually ever did it. The customer service took off the late fee & got the auto pay set up so I should not have any further issues. Great job to the last agent but it never should have happened. I got a running discount for securing the unit over the phone & the 10x30 unit is taller than we needed but length was exactly what we needed.

I wanted to give a very positive "shout-out" for the continued outstanding support of staff members Beverley and Buffy. They've been very professional and courteous during our time at your storage facility. We recently retired and moved our household from Corpus Christi into three (3) climate controlled storage rooms at the 3400 Longmire site. This allowed us to move our possessions slowly and methodically into our new home in CS.

Friendly staff good deals

Valery was kind and helpful. The units are swept clean before you arrive.